Medical Administrator

Hereford Medical Group

Information:

This job is now closed

Job summary

We currently have vacancies in our team for 2 Medical Administrators (37.5 hours over 5 days and 27 hours over 4 days- working pattern attached as an attachment). We are looking to hear from any enthusiastic individuals with prior administration experience, or those with a willingness to learn and take on new challenges.

You will be a key part of a large team and will have the support of your colleagues, the Admin Team Leader, as well as the Operations Manager.

Main duties of the job

Ensure that all contacts from patients and third parties, over the telephone and electronically, are greeted in a friendly helpful manner and handled courteously, efficiently and confidentially at all times.

Ensure that all requests and enquiries are handled courteously, efficiently and in line with practice policies and procedures.

Ensure that the filing and recording of patient information both electronic and manual is promptly handled with care and in line with practice policies and procedures.

Help to ensure that the surgery premises are kept safe and tidy at all times.

Support the clinicians in their role.

Alert a supervisor or manager to any problems or concerns from staff or patients when necessary.

  • Scanning
  • Summarising Patient Notes
  • Coding Medical Conditions
  • General Administration
  • Workflow actions to the correct team/clinician
  • Filing electronic and paper documents
  • Deductions
  • Post Natal Appointment Booking
  • Monitoring and Actioning NHS E-Mails
  • Patient Registrations
  • Managing Patient Notes
  • Cytology Recalls
  • Subject Access Requests
  • Managing Physical Post

About us

Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 5 sites with our primary site being a newly purpose built surgery located in Hereford.

We are a people centered organisation, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff in addition to trainees. We place great value on our staff and offer the NHS Pension Scheme in addition to Employee Assistance Program and on-site Occupational Health Services and support.

Our mission is provide highly quality and compassionate primary care.

Date posted

01 September 2023

Pay scheme

Other

Salary

£10.42 to £10.90 an hour £10.42 per hour, rising to £10.90 after a probation period.

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0871-23-0017

Job locations

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.

Person Specification

Qualifications

Essential

  • A good standard of general education, including: English and Maths at GCSE Level or equivalent.
  • A demonstrable commitment to Professional Development.

Desirable

  • European Computer Driving License (ECDL)

Knowledge/Skills

Essential

  • Excellent communication skills.
  • Ability to work wothout direct supervision and determine own workload priorities.
  • Ability to work to process.

Experience

Essential

  • Experience of working with Computer Packages.

Desirable

  • Experience of using EMIS Clinical System.
  • Experience of working in a GP Practice or other Primary Care Environment.
  • Experience of telephone switchboard operation.

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work as part of an integrated multi-skilled team.
  • Pleasant and articulate.
  • Able to work under pressure.
  • Able to work in a changing environment.
  • Attention to detail.

Other

Essential

  • Flexibility of working hours/able to work at the desired times and HMG locations.
Person Specification

Qualifications

Essential

  • A good standard of general education, including: English and Maths at GCSE Level or equivalent.
  • A demonstrable commitment to Professional Development.

Desirable

  • European Computer Driving License (ECDL)

Knowledge/Skills

Essential

  • Excellent communication skills.
  • Ability to work wothout direct supervision and determine own workload priorities.
  • Ability to work to process.

Experience

Essential

  • Experience of working with Computer Packages.

Desirable

  • Experience of using EMIS Clinical System.
  • Experience of working in a GP Practice or other Primary Care Environment.
  • Experience of telephone switchboard operation.

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work as part of an integrated multi-skilled team.
  • Pleasant and articulate.
  • Able to work under pressure.
  • Able to work in a changing environment.
  • Attention to detail.

Other

Essential

  • Flexibility of working hours/able to work at the desired times and HMG locations.

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment and HR Advisor

Adi Fatiaki (HR Administrator)

hmg.humanresources@nhs.net

01432806817

Date posted

01 September 2023

Pay scheme

Other

Salary

£10.42 to £10.90 an hour £10.42 per hour, rising to £10.90 after a probation period.

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0871-23-0017

Job locations

Station Medical Centre

Station Approach

Hereford

HR1 1BB


Supporting documents

Privacy notice

Hereford Medical Group's privacy notice (opens in a new tab)