Hereford Medical Group
This job is now closed
We currently have vacancies in our team for 2 Medical Administrators (37.5 hours over 5 days and 27 hours over 4 days- working pattern attached as an attachment). We are looking to hear from any enthusiastic individuals with prior administration experience, or those with a willingness to learn and take on new challenges.
You will be a key part of a large team and will have the support of your colleagues, the Admin Team Leader, as well as the Operations Manager.
Main duties of the job
Ensure that all contacts from patients and third parties, over the telephone and electronically, are greeted in a friendly helpful manner and handled courteously, efficiently and confidentially at all times.
Ensure that all requests and enquiries are handled courteously, efficiently and in line with practice policies and procedures.
Ensure that the filing and recording of patient information both electronic and manual is promptly handled with care and in line with practice policies and procedures.
Help to ensure that the surgery premises are kept safe and tidy at all times.
Support the clinicians in their role.
Alert a supervisor or manager to any problems or concerns from staff or patients when necessary.
- Summarising Patient Notes
- Coding Medical Conditions
- General Administration
- Workflow actions to the correct team/clinician
- Filing electronic and paper documents
- Post Natal Appointment Booking
- Monitoring and Actioning NHS E-Mails
- Patient Registrations
- Managing Patient Notes
- Cytology Recalls
- Subject Access Requests
- Managing Physical Post
Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 5 sites with our primary site being a newly purpose built surgery located in Hereford.
We are a people centered organisation, caring for a population of approximately 49,000 patients and employing approximately 180 permanent staff in addition to trainees. We place great value on our staff and offer the NHS Pension Scheme in addition to Employee Assistance Program and on-site Occupational Health Services and support.
Our mission is provide highly quality and compassionate primary care.
Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.