Job summary
We have an exciting opportunity within our
secretarial/admin team.
The ideal candidate will be enthusiastic, motivated and proactive in
providing a high standard of patient care.
You will thrive working as part of a small committed team, but will also
be able to work independently using your own initiative.
Main duties of the job
You will provide secretarial and coding support to our practice team and patients.
You will be able to work calmly under pressure and to deadlines, yet
still giving attention to detail.
You will have exceptional communication and inter personal skills, both
verbal and written, and the ability to liaise with all team members, patients
and secondary care colleagues.
You will promote a positive and friendly image of the practice to
patients, visitors and attached staff
As a small team, it is essential that you can be flexible and supportive
covering annual leave and other absences within the practice team as necessary.
About us
Fenham Hall Medical Group is a high performing, dynamic and supportive
practice team, providing a high standard of care to our diverse patient
population of 10700 patients.
We are a close practice team, consisting of 8 GPs, a nursing team of 5 and an admin/reception team of 8 together with attached staff and PCN
colleagues.
We are a busy practice, and our environment is sometimes challenging,
but we pride ourselves on our supportive culture and working with our patients
to deliver a high standard of accessible care.
We are members of Newcastle Inner West PCN, and CQC rated as
"Good"
We use EMIS Web.
Job description
Job responsibilities
The following are the core responsibilities of
the clinical coder. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels.
a.
Accurately
clinically coding data on EMISinto the patient record
b.
Identifying
relevant clinical information documented in patient correspondence, coding
appropriately and completing any detailed action
c.
Inputting
and extracting data as required to support practice reports
d.
Filing
and storing records as required
e.
Photocopying
documentation as required
f.
Actioning
all incoming correspondence, emails and mail in a timely manner
g.
Scanning
patient related documentation and attaching scanned documents to patients
healthcare records
h.
Inputting
data into patients healthcare records as necessary
i.
Answering
incoming telephone calls, transferring calls or dealing with the callers
request appropriately
j.
Carrying
out system searches as requested
k.
Maintaining
a clean, tidy, effective working area at all times
l.
Supporting
all clinical staff with general administrative tasks as requested
Job description
Job responsibilities
The following are the core responsibilities of
the clinical coder. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels.
a.
Accurately
clinically coding data on EMISinto the patient record
b.
Identifying
relevant clinical information documented in patient correspondence, coding
appropriately and completing any detailed action
c.
Inputting
and extracting data as required to support practice reports
d.
Filing
and storing records as required
e.
Photocopying
documentation as required
f.
Actioning
all incoming correspondence, emails and mail in a timely manner
g.
Scanning
patient related documentation and attaching scanned documents to patients
healthcare records
h.
Inputting
data into patients healthcare records as necessary
i.
Answering
incoming telephone calls, transferring calls or dealing with the callers
request appropriately
j.
Carrying
out system searches as requested
k.
Maintaining
a clean, tidy, effective working area at all times
l.
Supporting
all clinical staff with general administrative tasks as requested
Person Specification
Qualifications
Essential
- Person specification Clinical coder
- QualificationsEssentialDesirable
- Educated to GCSE level or equivalent
- GCSE Mathematics and English (C or above)
- NVQ Level 2 in Health and Social Care
- ExperienceEssentialDesirable
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
- SkillsEssentialDesirable
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
- Effective time management (planning and organising)
- Understanding of clinical coding
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Personal qualitiesEssentialDesirable
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Desirable
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
- Person specification Clinical coder
- QualificationsEssentialDesirable
- Educated to GCSE level or equivalent
- GCSE Mathematics and English (C or above)
- NVQ Level 2 in Health and Social Care
- ExperienceEssentialDesirable
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
- SkillsEssentialDesirable
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
- Effective time management (planning and organising)
- Understanding of clinical coding
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
- Personal qualitiesEssentialDesirable
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Desirable
Experience
Essential
Desirable