Phlebotomist (Healthcare Assistant)

Oak Street Medical Practice

Information:

This job is now closed

Job summary

Working under the direct supervision of the practice nurse team, and strictly in accordance with specific practice guidelines and protocols, you will assist the clinical team in the provision and delivery of prescribed programmes of patient care.

You will provide a full phlebotomy service, undertake NHS Health Checks and ECGs, together with numerous clinical/administration tasks.

Main duties of the job

Main duties will include:

  • Venepuncture
  • Coordinate and run INR clinics using INR star
  • Blood pressure recording/including 24 hour blood pressure monitoring
  • Collection of specimens as directed
  • Patients height and weight measurement and urinalysis
  • Assistance with minor surgery as requested by GP/practice nurse
  • ECG application and recording
  • NHS checks (after training)
  • Application of basic non-adherent dressings (following direction from nurse/GP)
  • Prepare and maintain environments and equipment before, during and after patient care interventions
  • Act as a chaperone when required
  • Assist in raising awareness of health and well-being, and how it can be promoted
  • Give accurate and appropriate information to patients and groups within own competence

About us

Oak Street Medical Practice is a team of some 30 members, including 2 partners. We have an exceptional multi-disciplinary team including Physician Associate, Advanced Clinical Practitioner, Nurses, Nursing Associate, Healthcare Assistants, Social Prescriber, Mental Health Nurse, Physiotherapist and Trainee Pharmacy Technician.

We strive to ensure our patients receive the best care available.

Please see our website for more information about our practice.

Date posted

20 October 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A0861-24-1000

Job locations

Oak Street

Norwich

NR3 3DL


Job description

Job responsibilities

OAK STREET MEDICAL PRACTICE

JOB DESCRIPTION

JOB TITLE: Phlebotomist - Healthcare Assistant - Maternity Cover

REPORTS TO: Practice Nurse Lead

HOURS: 24Hours per week

Job Summary

To assist in patient care and practice related duties working under the direct supervision of the Surgery Doctors/Practice Nurses and strictly in accordance with specific Practice guidelines and protocols. The Phlebotomist - Health Care Assistant will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

The Phlebotomist - Health Care Assistant will be required to support the practice team in providing high quality primary care services to the patients registered with the Practice. The Phlebotomist - Health Care Assistant needs to practice in a safe and confident manner, respecting the principles of health, safety, infection control and security at all times.

The Phlebotomist- Health Care Assistant will be required to attend all appropriate updates and refresher courses within the timeframes specified for the clinical tasks in question. They will also need the relevant sign off for any new procedures by the relevant competent person. This will take into account any new or amended policies, protocols and procedures relating to any aspect of clinical practice.

Job Responsibilities

New patient health checks

ECG recording

Phlebotomy

Blood Pressure Recording

Urinalysis

Blood Sugar analysis

Height and Weight measurement

INRs

Application of basic dressings (under direction of Practice Nurse)

24hr BP Monitors

Administration of influenza and other appropriately trained vaccines

Chaperoning duties

Hypertension reviews

NHS Health Checks

Diabetic Foot Reviews

Alcohol reviews

Processing and management of laboratory samples as requested by the GPs.

Vaccine/cold chain storage, monitoring, cleaning and recording.

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations.

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.

Helping raise awareness of health and well-being and how it can be promoted.

Maintain accurate records (both computerised and hand- written) at all times.

Undertake administrative support as required including calling Patients for recalls and booking in Long Term Condition Reviews if instructed.

Assisting with the collation of data on needs related to health and well-being.

Attending Clinical Governance meetings

Active member of the Nurse Team, providing suggestions for improvement where needed.

Carrying out other duties as reasonable required that is neither exhaustive or inclusive as well.

Generic Responsibilities

Undertake any other duty deemed reasonable as directed by the Practice Nurses, Manager or Partners.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Ensuring that clinical skills are kept up to date and in line with latest recommendations or guidance.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in helping to develop the role and in initial and ongoing discussions.

Job description

Job responsibilities

OAK STREET MEDICAL PRACTICE

JOB DESCRIPTION

JOB TITLE: Phlebotomist - Healthcare Assistant - Maternity Cover

REPORTS TO: Practice Nurse Lead

HOURS: 24Hours per week

Job Summary

To assist in patient care and practice related duties working under the direct supervision of the Surgery Doctors/Practice Nurses and strictly in accordance with specific Practice guidelines and protocols. The Phlebotomist - Health Care Assistant will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

The Phlebotomist - Health Care Assistant will be required to support the practice team in providing high quality primary care services to the patients registered with the Practice. The Phlebotomist - Health Care Assistant needs to practice in a safe and confident manner, respecting the principles of health, safety, infection control and security at all times.

The Phlebotomist- Health Care Assistant will be required to attend all appropriate updates and refresher courses within the timeframes specified for the clinical tasks in question. They will also need the relevant sign off for any new procedures by the relevant competent person. This will take into account any new or amended policies, protocols and procedures relating to any aspect of clinical practice.

Job Responsibilities

New patient health checks

ECG recording

Phlebotomy

Blood Pressure Recording

Urinalysis

Blood Sugar analysis

Height and Weight measurement

INRs

Application of basic dressings (under direction of Practice Nurse)

24hr BP Monitors

Administration of influenza and other appropriately trained vaccines

Chaperoning duties

Hypertension reviews

NHS Health Checks

Diabetic Foot Reviews

Alcohol reviews

Processing and management of laboratory samples as requested by the GPs.

Vaccine/cold chain storage, monitoring, cleaning and recording.

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations.

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.

Helping raise awareness of health and well-being and how it can be promoted.

Maintain accurate records (both computerised and hand- written) at all times.

Undertake administrative support as required including calling Patients for recalls and booking in Long Term Condition Reviews if instructed.

Assisting with the collation of data on needs related to health and well-being.

Attending Clinical Governance meetings

Active member of the Nurse Team, providing suggestions for improvement where needed.

Carrying out other duties as reasonable required that is neither exhaustive or inclusive as well.

Generic Responsibilities

Undertake any other duty deemed reasonable as directed by the Practice Nurses, Manager or Partners.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Ensuring that clinical skills are kept up to date and in line with latest recommendations or guidance.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in helping to develop the role and in initial and ongoing discussions.

Person Specification

Qualifications

Essential

  • Essential
  • Educated to GCSE standard
  • Good numeracy and literacy skills

Desirable

  • Desirable
  • NVQ2 or above in Healthcare

Experience

Essential

  • Essential
  • Excellent organisational skills
  • Ability to self-motivate, organise and prioritise own workload
  • Previous experience in a Healthcare setting/NHS
  • Previous experience in a medical practice
  • Clinical skills - Phlebotomy

Desirable

  • Desirable
  • Aware of accountability within role
  • Working knowledge of IT systems and the ability to use email/internet
  • Excellent communication skills
  • Accuracy and attention to detail
  • Good time management skills
  • Keyboard and computer skills
  • Able to work as part of a team

Other

Essential

  • Own transport and full driving licence
  • Flexibility around working hours
  • Understanding, acceptance and adherence to the need for strict confidentiality
  • Confident and able to work under pressure
  • Enthusiastic and self-motivated
  • Able to work in a changing environment
  • Conscientious and committed
  • Pleasant and articulate
  • Sense of humour
Person Specification

Qualifications

Essential

  • Essential
  • Educated to GCSE standard
  • Good numeracy and literacy skills

Desirable

  • Desirable
  • NVQ2 or above in Healthcare

Experience

Essential

  • Essential
  • Excellent organisational skills
  • Ability to self-motivate, organise and prioritise own workload
  • Previous experience in a Healthcare setting/NHS
  • Previous experience in a medical practice
  • Clinical skills - Phlebotomy

Desirable

  • Desirable
  • Aware of accountability within role
  • Working knowledge of IT systems and the ability to use email/internet
  • Excellent communication skills
  • Accuracy and attention to detail
  • Good time management skills
  • Keyboard and computer skills
  • Able to work as part of a team

Other

Essential

  • Own transport and full driving licence
  • Flexibility around working hours
  • Understanding, acceptance and adherence to the need for strict confidentiality
  • Confident and able to work under pressure
  • Enthusiastic and self-motivated
  • Able to work in a changing environment
  • Conscientious and committed
  • Pleasant and articulate
  • Sense of humour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oak Street Medical Practice

Address

Oak Street

Norwich

NR3 3DL


Employer's website

http://www.oakstreetmedical-norwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oak Street Medical Practice

Address

Oak Street

Norwich

NR3 3DL


Employer's website

http://www.oakstreetmedical-norwich.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Ms Parsons or Ms Buchanan

oakstreet.practicenorwich@nhs.net

01603613431

Date posted

20 October 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A0861-24-1000

Job locations

Oak Street

Norwich

NR3 3DL


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