Job responsibilities
To work as an autonomous practitioner, responsible for the
provision of medical services to the practice population, delivering an
excellent standard of clinical care whilst complying with the contract.Furthermore, the post holder will adhere to the GMC standards
for good medical practice, contributing to the effective management of the
practice, leading by example, maintaining a positive, collaborative working
relationship with the multidisciplinary team.
All staff at this organisation have a duty to conform to the
following:
Equality, Diversity
and Inclusion
A good attitude
and positive action towards Equality Diversity & Inclusion creates an environment where
all individuals can achieve their full potential. Creating such an environment
is important for three reasons it improves operational effectiveness, it is
morally the right thing to do and it is required by law.
Patients and
their families have the right to be treated fairly and be routinely involved in
decisions about their treatment and care. They can expect to be treated with
dignity and respect and will not be discriminated against on any grounds
including age, disability, gender reassignment, marriage and civil partnership,
pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients
have a responsibility to treat other patients and our staff with dignity and
respect.
Staff have the
right to be treated fairly in recruitment and career progression. Staff can
expect to work in an environment where diversity is valued and equality of
opportunity is promoted. Staff will not be discriminated against on any grounds
including age, disability, gender reassignment, marriage and civil partnership,
pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Staff have a responsibility to ensure that they treat our patients and their
colleagues with dignity and respect.
Safety, Health,
Environment and Fire
This organisation
is committed to supporting and promoting opportunities for staff to maintain
their health, wellbeing and safety.
The post holder
is to manage and assess risk within the areas of responsibility, ensuring
adequate measures are in place to protect staff and patients and monitor work
areas and practices to ensure they are safe and free from hazards and conform
to health, safety and security legislation, policies, procedures and
guidelines.
All personnel
have a duty to take reasonable care of health and safety at work for
themselves, their team and others and to cooperate with employers to ensure
compliance with health and safety requirements.
All personnel
are to comply with the:
Health and Safety at Work Act 1974
Environmental Protection Act 1990
Environment Act 1995
Fire Precautions Regulations
1999
Other
statutory legislation which may be brought to the post holders attention
Confidentiality
The
organisation is committed to maintaining an outstanding confidential service.
Patients entrust and permit us to collect and retain sensitive information
relating to their health and other matters pertaining to their care. They do so
in confidence and have a right to expect all staff will respect their privacy
and maintain confidentiality.
It is essential
that, if the legal requirements are to be met and the trust of our patients is
to be retained, all staff must protect patient information and provide a
confidential service.
Quality and
Continuous Improvement
To preserve and
improve the quality of this organisations outputs, all personnel are required
to think not only of what they do but how they achieve it. By continually
re-examining our processes, we will be able to develop and improve the overall
effectiveness of the way we work.The
responsibility for this rests with everyone working within the organisation to
look for opportunities to improve quality and share good practice and to
discuss, highlight and work with the team to create opportunities to improve
patient care.
At this
organisation, we continually strive to improve work processes which deliver
healthcare with improved results across all areas of our service provision. We
promote a culture of continuous improvement where everyone counts and staff are
permitted to make suggestions and contributions to improve our service delivery
and enhance patient care.
Staff should
interpret national strategies and policies into local implementation strategies
that are aligned to the values and culture of general practice.
All staff are
to contribute to investigations and root cause analyses whilst participating in
serious incident investigations and multidisciplinary case reviews.
Induction
We will provide
a full induction programme and management will support you throughout the
process.
Learning and
development
The effective
use of training and development is fundamental in ensuring that all staff are
equipped with the appropriate skills, knowledge, attitude and competences to
perform their role. All staff will be required to partake in and complete
mandatory training as directed. It is an expectation for this post holder to
assess their own learning needs and undertake learning as appropriate
The post holder
will undertake mentorship for team members and disseminate learning and
information gained to other team members to share good practice and inform
others about current and future developments e.g., courses and conferences.
The post holder
will provide an educational role to patients, carers, families and colleagues
in an environment that facilitates learning.
Collaborative
working
All staff are
to recognise the significance of collaborative working and understand their own
role and scope and identify how this may develop over time. Staff are to
prioritise their own workload and ensure effective time management strategies
are embedded within the culture of the team.
Teamwork is
essential in multidisciplinary environments and the post holder is to work as
an effective and responsible team member, supporting others and exploring the
mechanisms to develop new ways of working and work effectively with others to
clearly define values, direction and policies impacting upon care delivery
Effective
communication is essential, and all staff must ensure they communicate in a
manner that enables the sharing of information in an appropriate manner.
All staff
should delegate clearly and appropriately, adopting the principles of safe
practice and assessment of competence.
Plans and
outcomes by which to measure success should be agreed.
Managing
information
All staff
should use technology and appropriate software as an aid to management in the
planning, implementation and monitoring of care and presenting and
communicating information.
Data should be
reviewed and processed using accurate SNOMED and read codes to ensure easy and
accurate information retrieval for monitoring and audit processes.
Service
delivery
Staff will be
given detailed information during the induction process regarding policy and
procedure.
The post holder
must adhere to the information contained within this organisations policies
and regional directives, ensuring protocols are always adhered to.
Security
The security of
the organisation is the responsibility of all personnel. The post holder must
ensure they always remain vigilant and report any suspicious activity
immediately to their line manager.
Under no
circumstances are staff to share the codes for the door locks with anyone and
they are to ensure that restricted areas remain effectively secured. Likewise,
password controls are to be maintained and are not to be shared.
Professional
conduct
All staff are
required to dress appropriately for their role.
Leave
All personnel
are entitled to take leave. Line managers are to ensure all their staff are
afforded the opportunity to take a minimum of 6 weeks leave each year and
should be encouraged to take all their leave entitlement.
Public holidays
will be calculated on a pro-rated basis dependent on the number of hours
worked.