Job responsibilities
Captain
French Surgery
JOB
DESCRIPTION
Job Title: Health
Care Assistant
Supervised byAssistant
Practitioner
Responsible toThe
Partners of Captain French Surgery
Summary
To assist in the provision of nursing
services to include treatments, preventative care, screening and patient
education, and assist the GPs and nurses in the provision of general and
specialist medical services.
The concept of Primary Care, the
organisation of General Practice and the roles played by other members of the
team need to be understood. Good
communication and relationships must be established and maintained with
patients, colleagues and employers.
Special requirements of
the post
The special
requirements of the post regarding skills, knowledge and experience are:
Well-developed communication and
interpersonal skills
Ability to deal with members of the
public in a courteous and understanding manner
Ability to cope under pressure
Ability to use own judgement,
resourcefulness and common sense in response to patients enquiries and
requests
Effective time management
Ability to work as part of a team
and be flexible in an environment where the workload is constantly
changing and varied
Flexibility with regard to rotas
and working patterns
Job Responsibilities
Assist in and perform routine tasks
related to patient care as directed by GPs and nursing staff,
within the boundaries of clinical protocols
Maintain Infection Prevention and
Control standards including cleaning of equipment and clinical areas
Maintain stock in GP rooms, rotating
stock as required to avoid waste
Prepare and maintain environment and
equipment before during and after patient care such as during the performance
of minor operations
Vaccine/cold chain storage including
fridge temperature monitoring recording and download of data for audit purposes
Phlebotomy
Chaperone patients and clinicians as
required
Raise awareness of health and well-being
Assist in the assessment and
surveillance of patient health and wellbeing including those with long term
conditions
Processing of urine samples
ECG monitoring
Vaccinations such as influenza,
shingles, pneumonia and vitamin B12 for eligible patients under PSD
Safe disposal of clinical waste in
accordance with infection prevention and control
Maintain accurate records
Assist in audit, CQC compliance, QOF etc
Confidentiality
In the course of
seeking treatment, patients entrust with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in
confidence and have the right to expect that staff will respect their
privacy and act appropriately.
In the performance
of the duties outlined in the Job Description, the post-holder may have
access to confidential information relating to patients and their carers,
Practice staff and other healthcare workers. They may also have access to
information relating to the Practice as a business organisation. All such
information from any source is to be regarded as strictly confidential.
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the Practice may only be divulged to authorised persons in
accordance with the Practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health & Safety
The
post- holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the Practice Health & Safety
Policy, to include:
Using personal
security systems within the workplace according to Practice guidelines
Identify the risks
involved in work activities and undertaking such activities in a way that
manages those risks
Making effective
use of training to update knowledge and skills
Using appropriate
infection control procedures, maintaining work areas in a tidy and safe
way and free from hazards
Reporting
potential risks identified
Equality &
Diversity
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
Acting in a way
that recognizes the importance of peoples rights, interpreting them in a
way that is consistent with Practice procedures and policies, and current
legislation
Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a
manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights
Personal/Professional
Development
The
post-holder will participate in any training programme implemented by the
Practice as part of this employment, such training to include:
Participation in
an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development
Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work
Quality
The
post-holder will strive to maintain quality within the Practice, and will:
Alert other team
members to issues of quality and risk
Assess own
performance and take accountability for own actions, either directly or
under supervision
Contribute to the
effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
Work effectively
with individuals in other agencies to meet patient needs
Effectively manage
own time, workload and resources
Communication
The
post-holder should recognise the importance of effective communication within
the team and will strive to:
Communicate
effectively with other team members
Communicate effectively
with patients and carers
Recognise peoples
needs for alternative methods of communication and respond accordingly
Contribution to the
Implementation of Services
The
post-holder will
Adhere to Practice
policies, protocols and procedures.
Participate in
audit where appropriate.
Adhere to the Data
Protection Act, Information Governance, IM&T, Computer Misuse Act and
Freedom of Information Act and of their importance and relevance to
General Practice.
General
The partners reserve the right to redistribute
duties and functions amongst members of the Primary Health Care Team from time
to time, and requests for such changes shall not be unreasonably refused.
The Practice operates a no smoking or vaping policy
throughout the Practice premises.
You must at all times be aware of and concerned
with our Health and Safety at Work and Fire Safety Policies.