Prescription Coordinator - Full Time - 37.5 hours per week
The closing date is 06 July 2025
Job summary
The Prescription Co-ordinator will play a key role in overseeing the end-to-end process of prescription management, working closely with the Office Managers to ensure all systems and procedures are delivered efficiently, accurately, and in a timely manner. A focus on continuous improvement will be central to the role, supporting the practice in maintaining high standards of patient care and safety.
The post holder will also provide support to the wider multidisciplinary team, contributing to the achievement of the practices strategic goals.
This role requires a proactive, well-organised individual who can prioritise their own workload effectively while working collaboratively as part of a team in a busy, dynamic environment.
Main duties of the job
The following outline the key duties of the Prescription Co-ordinator.
- Provide training and ongoing support
- Maintain overall responsibility for the secure storage, handling, and processing of FP10 prescriptions, ensuring regular audits are completed.
- Liaise with Office Managers regarding the allocation of staff for prescription-related duties
- Generate and analyse reports
- Monitor and review prescription processing targets
- Assist Office Managers in overseeing prescription-related tasks, including monitoring electronic task lists, managing emails, and handling general prescription queries.
- Address prescription concerns and issues promptly to prevent escalation and minimise the risk of formal complaints.
- Provide additional support to admin teams and Office Managers by answering telephone queries especially during busy periods.
- Support the continuous review and improvement of the Prescription Protocol by providing feedback and reporting any issues or incidents related to prescription processing
- Escalate complex or unresolved issues to the Line Manager or Practice Managers as appropriate.
- Build strong working relationships with community pharmacies to ensure smooth coordination in the supply of prescribed items
- Work collaboratively with clinicians to resolve complex prescription and medication queries, ensuring patient-centred care is prioritised.
About us
About Victoria Medical Centre
We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN. A branch surgery and separate open access mental health hub in the Foundry, both located in the towns main shopping centre.
Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.
Benefits of working at Victoria Medical Centre:
- Enrolment to the NHS Pension Scheme
- Competitive salary
- Management support
- Free access for all staff and their family to our Health and Wellbeing support programme
- Personal and professional development opportunities
- Open, caring and positive culture
- Friendly, supportive team
Details
Date posted
23 June 2025
Pay scheme
Other
Salary
£13.39 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0838-25-0078
Job locations
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
Employer details
Employer name
Victoria Medical Centre
Address
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
Employer's website
https://www.greenstreetclinic.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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