Medical Secretary

Job description

Job responsibilities

Job Title: Medical Secretary

Location: Burwell Surgery

Accountable to: Practice Manager

Salary: Dependent on experience

Hours: up to 24.5

JOB SUMMARY

To provide an efficient secretarial and typing support to General Practitioners and Practice Manager. Must be able to communicate and organise effectively and maintain good working relations with all practice staff. Also to communicate with other professionals and patients, ensuring discretion and confidentiality at all times.

DUTIES AND RESPONSIBILITIES

To transcribe correspondence, typing referral letters, routine letters and reports, either from digital dictation or hand written notes.

To book hospital appointments via the e-Referral appointment facility and to liaise with patients about choice and booking of their appointments.

Attend e-Referral group meetings either virtually and/or in person.

Monitor and action tasks in SystmOne and AskmyGP.

To deal with telephone enquiries, liaising directly with professionals and patients in an efficient and courteous manner.

Prepare invoices as required.

To record all work activities on shared spreadsheet to ensure effective handover.

To carry out emailing as necessary.

Frank and post outgoing mail.

To provide an overall and comprehensive secretarial service to the Practice.

Any other administrative duties required to assist the running of the practice.

Take minutes for meetings if required

WORKING RELATIONSHIPS

All Burwell Surgery staff and other health providers

OTHER

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the light of changing circumstances and in consultation with the jobholder.

GENERAL RESPONSIBILITIES

Company policies and procedure - To adhere to Burwell Surgery agreed policies and procedures.

Equal Opportunities - To promote and develop the equality of opportunity in accordance with Burwell Surgery's Equal Opportunities Policy.

Confidentiality - To protect the confidentiality of information relating to Burwell Surgery, Patient and Staff or other agencies

Quality - To provide a quality service to internal and external agencies.

Health and Safety -To share responsibility for abiding by Health and Safety policies and regulations and acting in accordance with the Risk Management Policy.

Lone Working - You may have to work alone, and therefore you are required to adhere to the relevant lone working policy.

Risk Management - All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Qualified in audio-typing

Experience

Essential

• Experience of working within a team

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Burwell Surgery

Address

The Burwell Surgery

Newmarket Road

Burwell

Cambridge

CB250AE

Employer's website

https://www.theburwellsurgery.co.uk/ (Opens in a new tab)