Job summary
This is an exciting opportunity for a Care Co-ordinator to
join our team at Lance Lane Medical Centre.
The role of Care Co-ordinator helps to support the health
and wellbeing of patients with chronic conditions and learning disabilities and improves health inequalities.
This role will involve administration work and clinical
work.
Training will be
fully provided.
This post is for 20 hours a week (days and hours flexible).
This is a 12 month fixed term position and will be reviewed on a yearly basis.
Main duties of the job
Duties will include managing patient lists, calling,
inviting, monitoring chronic disease reviews as well womens health, learning
disabilities, elderly and children.The clinical side of the role
will involve reviewing patients in clinic especially those with learning
disabilities, taking blood pressures, measuring height and weight, adult
immunisations and phlebotomy (blood tests).
You will be required to review patients in clinic, mainly
those with learning disabilities, take blood pressure readings, measure patient
height and weight, carry out adult immunisations and take blood tests
(phlebotomy) and chaperone where necessary. Full training will be provided.
Please see job description for full details.
About us
Lance Lane Medical Centre is a well established GP practice in Wavertree, South Liverpool. The Practice has approximately 6,400 patients.
We are a friendly, forward thinking and hardworking practice. We work together as a team to provide an excellent high quality service to our patients which is organised and consistent. We are family orientated and have a personalised approach to our patients. We strive to maintain a supportive team environment for our clinical and non-clinical staff members.
Our current team consists of GP Partner, Practice Manager, 5 Salaried GPs, 1 ANP, 2 Practice Nurses, 1 HCA, Secretary and Reception/Care Navigator team.
Lance Lane Medical Centre is part of CWN PCN (Childwall and Wavertree Network) with additional support received from Pharmacists, Pharmacy Technicians, Health and Well-being Coaches, Physician Associates, Social Prescribers, First Contact Physiotherapists and Mental Health practitioner.
Lance Lane Medical Centre was been awarded Practice Team of the year 2023.This was awarded by Royal College of General Practitioners for Mersey faculty (which covers Liverpool, Wirral, Sefton, Knowsley, Halton and St Helens, East and West Cheshire, and Isle of Man)
We are CQC rated Good (2022).
Job description
Job responsibilities
Work with administrative and clinical staff to help improve services to our patients and help to implement improvements.
Manage the cervical smear invites and cervical smear system.
Develop and implement interventions to decrease barriers to accessing primary care services for people facing health inequalities
Liaise with GPs and other primary care professionals within the PCN to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the PCN. This patient population includes but is not limited to persons who are unable to leave their homes or require significant assistance to leave the house due to illness, frailty, surgery, mental ill health or nearing end of life.
Managing any necessary meetings to support care planning, identify patients for discussion, organising the meeting and circulating required information beforehand as necessary
Ensure that meeting actions are recorded, disseminated and followed up in a timely way; so relevant practitioners are aware of meeting decisions and actions / outcomes, and chase for action resolution and update
Take minutes/notes of meetings if required during MDT meetings
Undertake regular reviews of the personalised care and support plans developed with patients
Work in line with national best practice when developing personalised care and support plans
Work with patients over the phone, in person in the practice or for those who are housebound - carry out home visits as necessary.
Participate in Phlebotomy (Adults only)
Participate in Adult immunisations Seasonal Influenza, Pneumococcal, B12, Covid-19, Shingles
Check patient height and weight measurements
Check patient blood pressure and pulse checks and escalate any concerns to clinical staff
Provide yearly health reviews for patients with Learning Disabilities
Support delivery of these care plans by co-coordinating input from a range of different professionals and services, and helping patients and their carers/family to navigate across health and social care services
Work as part of a team, coordinating care between GPs, practice nurses, clinical pharmacists, social prescribing link workers and health coaches
Please see job descritpion for full details.
Job description
Job responsibilities
Work with administrative and clinical staff to help improve services to our patients and help to implement improvements.
Manage the cervical smear invites and cervical smear system.
Develop and implement interventions to decrease barriers to accessing primary care services for people facing health inequalities
Liaise with GPs and other primary care professionals within the PCN to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the PCN. This patient population includes but is not limited to persons who are unable to leave their homes or require significant assistance to leave the house due to illness, frailty, surgery, mental ill health or nearing end of life.
Managing any necessary meetings to support care planning, identify patients for discussion, organising the meeting and circulating required information beforehand as necessary
Ensure that meeting actions are recorded, disseminated and followed up in a timely way; so relevant practitioners are aware of meeting decisions and actions / outcomes, and chase for action resolution and update
Take minutes/notes of meetings if required during MDT meetings
Undertake regular reviews of the personalised care and support plans developed with patients
Work in line with national best practice when developing personalised care and support plans
Work with patients over the phone, in person in the practice or for those who are housebound - carry out home visits as necessary.
Participate in Phlebotomy (Adults only)
Participate in Adult immunisations Seasonal Influenza, Pneumococcal, B12, Covid-19, Shingles
Check patient height and weight measurements
Check patient blood pressure and pulse checks and escalate any concerns to clinical staff
Provide yearly health reviews for patients with Learning Disabilities
Support delivery of these care plans by co-coordinating input from a range of different professionals and services, and helping patients and their carers/family to navigate across health and social care services
Work as part of a team, coordinating care between GPs, practice nurses, clinical pharmacists, social prescribing link workers and health coaches
Please see job descritpion for full details.
Person Specification
Qualifications
Essential
- -GSCEs (Maths and English)
Desirable
- -Qualified in Phlebotomy
- -Qualified to NVQ level 3
- -Qualification relevant to health or social care
Experience
Essential
- - Ability to work independently and within a team
- - Good written English and excellent record keeping skills
- - Experience of working in health, social care and other support roles in direct contact with people, families or carers
- - Experience of working in a multi-professional team environment
- - Confident in using Email and sound IT knowledge
Desirable
- - Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement
- - Experience of working in primary care
- - Experience of working as a care coordinator
- - Proficient in use of Emis
- - Experience in Phlebotomy
- - Experience with Immunisations
Other
Essential
- - Ability to work collaboratively as part of a team
- - Able to organise, plan and prioritise and work on own initiative
- - Willingness to work flexible hours when required to meet work demands
- - Good experience of IT systems and packages, data collection and providing monitoring information and proficient in the use of Microsoft Office
- -Excellent communication and listening skills including ability to communicate effectively, both verbally and in writing, with a wide range of people and stakeholders
- -Excellent administration and record keeping skills including ability to prioritise and finish tasks
Desirable
- - Full driving licence and access to a vehicle
- - Prepared to travel to patient homes if required
- - Proficient speaker of another language other than English
Person Specification
Qualifications
Essential
- -GSCEs (Maths and English)
Desirable
- -Qualified in Phlebotomy
- -Qualified to NVQ level 3
- -Qualification relevant to health or social care
Experience
Essential
- - Ability to work independently and within a team
- - Good written English and excellent record keeping skills
- - Experience of working in health, social care and other support roles in direct contact with people, families or carers
- - Experience of working in a multi-professional team environment
- - Confident in using Email and sound IT knowledge
Desirable
- - Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement
- - Experience of working in primary care
- - Experience of working as a care coordinator
- - Proficient in use of Emis
- - Experience in Phlebotomy
- - Experience with Immunisations
Other
Essential
- - Ability to work collaboratively as part of a team
- - Able to organise, plan and prioritise and work on own initiative
- - Willingness to work flexible hours when required to meet work demands
- - Good experience of IT systems and packages, data collection and providing monitoring information and proficient in the use of Microsoft Office
- -Excellent communication and listening skills including ability to communicate effectively, both verbally and in writing, with a wide range of people and stakeholders
- -Excellent administration and record keeping skills including ability to prioritise and finish tasks
Desirable
- - Full driving licence and access to a vehicle
- - Prepared to travel to patient homes if required
- - Proficient speaker of another language other than English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.