Medical Receptionist

Job summary

We have an opening for receptionists to join our existing team. The ideal candidates should be friendly and approachable, have excellent customer service skills, be computer literate, have an excellent telephone manner and be a flexible team player. Given that we are still working within a pandemic and the challenges health care provides are constantly facing, it is essential for candidates to be resilient, we also find a good sense of humour really helps!

This is a very busy environment to work in with a constant demand for appointments, but you will be working with a great time of people who will support you along the way.

Knowledge of Systmone booking system or experience of working within a GP surgery would be an advantage but not essential as full training will be given.

Main duties of the job

Main duties include; greeting patients, booking appointments, registering new patients to the practice, processing and distribution of prescriptions, answering incoming telephone calls or dealing with patients with Klinik Forms and general enquiries.

About us

York Medical Group are a large, inner city practice and their own Primary Care Network serving a population of 44,000 over 8 sites and consider themselves as a forward thinking, innovative and driven team of professionals meeting the demands of patient care. We have a diversified workforce made up of GPs, ANPs, UCPs, Nurses, Assistant Practitioners, Health Care Assistants, Care Coordinators, Link Workers and Mental Health Workers.

Even though the Covid pandemic has turned our ‘normal practice’ upside down, we are continuing to plan for the future and are committed to providing a friendly, open and supportive environment where our staff feel valued, safe, appreciated and comfortable with sharing ideas which could improve and diversify our services further.

We encourage further professional development and involvement in working groups to enhance our internal processes and patient services and encourage a friendly working environment.