Primary Care Network Digital and Transformation Lead

Job description

Job responsibilities

Line Management

The Digital Transformation Lead will report to the PCN Clinical Director

The role will line manage all PCN ARRS staff

Location: Kettering, Northamptonshire

To cover the footprint of Burton Latimer, Dryland and Mawsley Practices

Objectives of the role

The objective of the Digital and Transformation Lead is to provide a central source of leadership and management to aid service transformation for our population.

The ideal candidate will need to be proactive, have a passion for Primary Care, and have a proven track record in delivering Primary Care improvements.

The remit of this role is broad and will require attention to detail in delivering high-quality day-to-day operations.

Main Responsibilities

Strategic Planning

Lead and develop a strategic plan that includes a robust digital infrastructure

Clarify objectives and priorities for network delivery in line with operational capacity, financial parameters, estates and contract requirements

Promote the engagement of all PCN practices and act as an ambassador for the network

Proactively build relationships with system leaders to help influence proactive and new models of care

Use business intelligence tools to aid data-driven decisions

Operations

Provide oversight and accountability to the delivery of PCN contracts and specifications

Coordinate training and development of PCN and member practice staff

Identify and record risks and issues and develop contingency plans with Network Leads

Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented

Drive issues through to resolution, acting as a point of expertise

Implement network-based projects including covid vaccination activity

Finance and Governance

Support the collation of financial information

Monitor and check the accuracy of the submissions for the DES and contractual requirements

Compile and present financial reports

Ensure that the PCN's physical and financial resources are managed and maintained for maximum effectiveness

Digital Infrastructure

Ensure the PCN Maximises its business intelligence tools

Develop a continuous improvement approach to digital accessibility for our patients and workforce

Create data packs to support decision-making that includes but is not limited to demand, capacity, utilisation data, staff and patient experience

Relationship Management

Foster a culture of collaboration and promote learning to drive continuous improvement

Work as a flexible member of the PCN, providing support to other team members when necessary

Develop and deliver a communication plan using a wide variety of channels

Take an active role in the development and embedding of the PCN's culture, values and reputation

Represent the network at external meetings

HR and Workforce Planning

Support recruitment, induction, training, performance reviews and HR elements of PCN staff management

Develop a coherent workforce plan to support recruitment

Facilitate actions to promote PCN staff retention

Other

Any responsibility identified during the course of the job. This is an evolving role, and the candidate will need to be flexible and adaptable

Person Specification

Qualifications

Essential

• Degree or significant evidence of academic study, work or research

Experience

Essential

• Significant leadership and management experience
• Significant project management experience
• Familiarity with data-driven quality improvement processes
• Experience in workforce planning, forecasting and development
• Proven problem solving and analytical skills
• Strategic thinker, negotiator and influencer
• Evidence of successful implementation of IT solutions that deliver business benefits
• Achievement driven to ensure programmes are successfully implemented
• Awareness of basic finance principles, assessment and planning

Desirable

• Clinical background or awareness of clinical environment
• Sound working knowledge of Primary Care Networks
• Experience of working within general practice environments
• Familiarity with PCN reporting tools including Ardens Manager
• Familiarity with DES and IIF requirements
• Experience of CQC requirements and related practice preparatory activity
• Familiarity with the covid vaccination programme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Burton Latimer Medical Centre

Address

Higham Road

Burton Latimer

Kettering

Northamptonshire

NN15 5PU

Employer's website

https://www.burtonlatimermedicalcentre.co.uk/ (Opens in a new tab)