High Street Surgery

Medical Secretary

Information:

This job is now closed

Job summary

High Street Surgery, Cheslyn Hay, is looking for a motivated Medical Secretary to join our team for approximately 15 hours per week.

we are looking for an efficient and enthusiastic individual who is self-motivated and able to work on their own initiative to join our friendly team. The post holder will work with our current secretary to provide an efficient service to the practice and its patients.

Main duties of the job

The purpose of the role is to :

- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitor, either in person or via the telephone

- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

- Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team

- Facilitate effective communication between patients, members of the primary healthcare team, secondary care and other associated healthcare agencies

-Provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes typing letters, reports, patient referrals, minutes, memorandums etc., and processing patient referrals via the e-referral system.

The post holder must have excellent communication skills and ideally be familiar with Emis and Docman computer systems. There will be a requirement to perform general administration duties and the successful applicant will be able to multi task and prioritise workload. A knowledge of medical terminology would be advantageous although full training will be provided. The salary will be negotiable dependant on experience.

About us

Our practice is based in the semi-rural area of Cheslyn Hay, with a branch practice in neighbouring Great Wyrley, on the Staffordshire/West Midlands border. We are a busy practice, providing care to a population of 7,500 patients across two sites, with a friendly, caring and efficient team of clinicians and support staff.

Details

Date posted

17 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Job share, Compressed hours

Reference number

A0801-24-0006

Job locations

High Street

Cheslyn Hay

Walsall

WS6 7AB


Landywood Lane

Great Wyrley

Walsall

WS6 6EW


Job description

Job responsibilities

Full Job Description can be downloaded and view in the download page, you could also email Joseph.Homer@nhs.net for a copy to be emailed to yourself.

Job description

Job responsibilities

Full Job Description can be downloaded and view in the download page, you could also email Joseph.Homer@nhs.net for a copy to be emailed to yourself.

Person Specification

Qualifications

Essential

  • - Good standard of general education
  • - GCSE English

Desirable

  • - Working knowledge of medical terminology
  • - AMPSAR Receptionist Certificate or Secretarial Diploma
  • - Customer Service qualification/NVQ

Experience

Essential

  • - Experience of using own initiative
  • - Experience of working in a secretarial environment
  • - Experience of customer service setting
  • - Experience of working in General Practice

Desirable

  • - Experience of working in primary care

Skills

Essential

  • - Excellent communication skills
  • - IT skills (email, Word)
  • - Time management and the ability to work to deadlines
  • - Negotiation and conflict management
  • - Problem solving skills
  • - Ability to work as part of a multi-disciplinary team

Desirable

  • - Experience of using EMIS and/or Docman

Personal attributes

Essential

  • - Ability to travel between sites
  • - Ability to work under pressure
  • - Adaptability
  • - Team working
  • - Self-motivated
  • - Flexibility with working hours 7.45am - 6.30 pm
  • - Ability to cover other staff absence at short notice
  • - An understanding and adherence to the need for strict confidentiality at all times.
Person Specification

Qualifications

Essential

  • - Good standard of general education
  • - GCSE English

Desirable

  • - Working knowledge of medical terminology
  • - AMPSAR Receptionist Certificate or Secretarial Diploma
  • - Customer Service qualification/NVQ

Experience

Essential

  • - Experience of using own initiative
  • - Experience of working in a secretarial environment
  • - Experience of customer service setting
  • - Experience of working in General Practice

Desirable

  • - Experience of working in primary care

Skills

Essential

  • - Excellent communication skills
  • - IT skills (email, Word)
  • - Time management and the ability to work to deadlines
  • - Negotiation and conflict management
  • - Problem solving skills
  • - Ability to work as part of a multi-disciplinary team

Desirable

  • - Experience of using EMIS and/or Docman

Personal attributes

Essential

  • - Ability to travel between sites
  • - Ability to work under pressure
  • - Adaptability
  • - Team working
  • - Self-motivated
  • - Flexibility with working hours 7.45am - 6.30 pm
  • - Ability to cover other staff absence at short notice
  • - An understanding and adherence to the need for strict confidentiality at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

High Street Surgery

Address

High Street

Cheslyn Hay

Walsall

WS6 7AB


Employer's website

https://www.highstreetsurgery-cheslynhay.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

High Street Surgery

Address

High Street

Cheslyn Hay

Walsall

WS6 7AB


Employer's website

https://www.highstreetsurgery-cheslynhay.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Joseph Homer

Joseph.homer@nhs.net

01922701280

Details

Date posted

17 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Job share, Compressed hours

Reference number

A0801-24-0006

Job locations

High Street

Cheslyn Hay

Walsall

WS6 7AB


Landywood Lane

Great Wyrley

Walsall

WS6 6EW


Supporting documents

Privacy notice

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