Job summary
We are looking for a customer-focused candidate - previous GP experience is helpful, but not essential - to join our small team of receptionists/administrators.
Alexandra Surgery is based in the heart of Wimbledon SW19 with shops and amenities on our doorstep and less than 5 minutes walk from the train/underground station and bus routes. Parking also available.
Main duties of the job
First point of contact for patients on the phone and in person
Dealing with day to day patient correspondence/patient enquiries
Booking/rescheduling appointments
Scanning/electronic filing
Liaising with hospitals
About us
Small sized gp surgery
Mature and well-established team of admin staff
Exceptionally high satisfaction rates amongst our patients
Open and un-hierarchical structure/atmosphere with regular all-staff meetings
Job description
Job responsibilities
Looking for a full-time receptionist as detailed above. Please note we will not be able to consider applications from patients who are currently registered with our surgery.
Hours are fixed 11-6:30 (37.5 hours a week) Monday - Friday with paid lunch break.
Interview date: 09.09.24
Start date 1/10/24
Job description
Job responsibilities
Looking for a full-time receptionist as detailed above. Please note we will not be able to consider applications from patients who are currently registered with our surgery.
Hours are fixed 11-6:30 (37.5 hours a week) Monday - Friday with paid lunch break.
Interview date: 09.09.24
Start date 1/10/24
Person Specification
Qualifications
Essential
- Must be able to demonstrate good levels of numeracy and excellent communication skills - both written and verbal
Experience
Essential
- Previous experience in a gp surgery, or in a customer focused role helpful.
Personality
Essential
- Patient and calm
- Kind
- Polite
- A people -person
- Must have good IT skills
Person Specification
Qualifications
Essential
- Must be able to demonstrate good levels of numeracy and excellent communication skills - both written and verbal
Experience
Essential
- Previous experience in a gp surgery, or in a customer focused role helpful.
Personality
Essential
- Patient and calm
- Kind
- Polite
- A people -person
- Must have good IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.