Administrator

Peartree Group Practice

The closing date is 30 April 2025

Job summary

We work in a busy, growing and fast paced GP surgery. Our primary focus is answering the phones. This includes booking appointments for our patients, answering any queries or questions from our patients and liaising with third party care providers. Our phone lines are extremely busy and the right applicants will need to be able to work quickly and efficiently in everything they do.

The applicants will need to be able to learn other aspects of this role as it is a varied role encompassing a wide spectrum of admin activities. Our admin team provide support to all our GPs and Nursing staff. This may be in the form of completing the tasks allocated, sending referrals off promptly so as to provide the best care for our patients and any other ad hoc tasks..

There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude

Main duties of the job

There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude

About us

We work in a busy, growing and fast paced GP surgery. Our primary focus is answering the phones. This includes booking appointments for our patients, answering any queries or questions from our patients and liaising with third party care providers. Our phone lines are extremely busy and the right applicants will need to be able to work quickly and efficiently in everything they do.

Date posted

10 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0785-25-0002

Job locations

110 Peartree Lane

Welwyn Garden City

Hertfordshire

AL7 3UJ


Job description

Job responsibilities

There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude.

Ideal wish list:

Knowledge of word and excel

Previous experience with-in the healthcare environment

Former customer service experience

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job description

Job responsibilities

There are numerous activities that our staff undertake. Examples of these range from scanning documents and letters on to patients notes, coding relevant information on to the notes, Safeguarding officers who deal with all relevant tasks, Prescriptions clerk, Staff who register new patients and ensure this is done correctly etc. There are many responsibilities that sit with-in the admin team so the right applicants will need to be versatile and have a can do attitude.

Ideal wish list:

Knowledge of word and excel

Previous experience with-in the healthcare environment

Former customer service experience

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Person Specification

NA

Essential

  • NA

Desirable

  • NA

Qualifications

Essential

  • NA

Desirable

  • NA

Experience

Essential

  • NA

Desirable

  • Knowledge of word and excel
  • Previous experience with-in the healthcare environment
  • Former customer service experience
Person Specification

NA

Essential

  • NA

Desirable

  • NA

Qualifications

Essential

  • NA

Desirable

  • NA

Experience

Essential

  • NA

Desirable

  • Knowledge of word and excel
  • Previous experience with-in the healthcare environment
  • Former customer service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Peartree Group Practice

Address

110 Peartree Lane

Welwyn Garden City

Hertfordshire

AL7 3UJ


Employer's website

https://www.peartreegp.co.uk/ (Opens in a new tab)

Employer details

Employer name

Peartree Group Practice

Address

110 Peartree Lane

Welwyn Garden City

Hertfordshire

AL7 3UJ


Employer's website

https://www.peartreegp.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Nicola Willoughby

nicola.willoughby6@nhs.net

01707329292

Date posted

10 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0785-25-0002

Job locations

110 Peartree Lane

Welwyn Garden City

Hertfordshire

AL7 3UJ


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