Job summary
Are you a practice nurse looking for a new challenge in primary care?
An exciting opportunity has arisen for a Practice Nurse at Lydney Practice (part of GDOC LTD), working with the nursing/HCA team, whilst providing excellent care to the community.
The Care Quality Commission requires us to have a complete employment history from the age of 16, including explanations for any gaps in employment.
Hours per week:
Flexible, between 16-20 hours per week.
Closing Date: 20 June 2025
Main duties of the job
To provide a high standard of nursing care for patients, as well as providing nursing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced RGN and any additional roles agreed between the nurse and practice management team as appropriate, having regard to the nurses training and competencies.
Working always within your professional competencies, you will make yourself available to undertake a variety of duties including surgery consultations and emergencies; telephone consultations and queries; triaging; and dealing with queries, patient test results, patient medical reports and examinations; and NHS/private paperwork and correspondence.
Reports to:
Lead Nurse, clinically
Practice Manager, operationally
About us
You will be required to be immunised
in compliance with Green Book (link attached) and NHS recommendations for your
role (unless medically exempt).
G DOC LTD is owned by all the GP Practices in Gloucestershire; the
Practices are our shareholders.
We operate on a not-for-profit basis: any profits are redistributed into
primary care in Gloucestershire.
We are a limited company run by a Board of Directors, most of whom are experienced
local GPs.
We run a number of GP practices, as well as some other services for the
whole county.
In Gloucester we run 9,500 patients at Gloucester Health Access Centre/Matson
Lane (9,500 patients) and Partners in
Health (12,400).
In the Forest of Dean, we run two practices, both of which are
dispensing: Lydney (7,500 patients), and Blakeney (3,200 patients).
Our countywide services include:
G DOC is running a Covid Medicines Service to help and support the
high-risk patients in Gloucestershire.
Over 17,000 primary care appointments each year at Gloucester Health
Access Centre for patients who may need to be seen the same day when their own
practice is already full, or who do not have a registered GP. GHAC is open
8am8pm, 365 days a year.
For more details visit our website
Job description
Job responsibilities
Primary care nurse duties including (but not limited to) face to face consultations, video consultations, telephone consultations, e-consultations and queries. Clinical administration, and dealing with queries, paperwork and correspondence in a timely fashion.
Provision of care for acute and long-term conditions (physical and mental), and contributing to the delivery of QOF and enhanced services.
Provision of preventative care, including health promotion advice, vaccinations and screening.
Support of patients in the developing self-management strategies and in fostering patient engagement with the Practice.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
Recording clear and contemporaneous I.T. based consultation notes to agreed standards;
Collecting data for audit purposes as per Practice protocols.
Reviewing patients in the interests of quality improvement and safety. i.e. MRHA safety alerts and dementia reviews.
Prescribing in accordance with locally agreed or national guidelines.
Cover for other practice nurses will be provided by reciprocal sharing of correspondence, results and other administration.
Contributing to patient safety by maintaining good infection control thorough monitoring and maintenance of stock and equipment to include refrigeration, sterilising equipment and emergency equipment.
Complying with the Nursing and Midwifery Councils Code and professional standards for nurses.
Complying with CQC requirements for primary care.
Complying with the training requirements of G DOC and of the NMC
Complying with requirements for revalidation
Working conditions
Frequent, prolonged VDU use
Time-pressured environment
High levels of accuracy and attention to detail essential at all times
Exposure to distressing situations and written material
Contact with body fluids, i.e. wound exudates; urine etc. while in clinical practice.
Uniform to be worn
Other responsibilities
- Awareness of and compliance with all relevant G DOC policies/guidelines for your role, e.g. prescribing, confidentiality, data protection, health and safety;
- Contributing to evaluation/audit and clinical standard setting within the organisation as applicable to your role;
- Attending training, Practice meetings and other meetings and events organised by the Practice, PCN, or other agencies such as the ICB, where appropriate;
- Contributing to audits and written returns to ensure that the Practice meets quality standards and receives the designated funding, as appropriate to your role;
- Treating colleagues with courtesy and respect;
- Complying with G DOCs values, and the values of your practice/team.
- As part of the Practice team, contributing to the delivery of QOF and enhanced services.
- Contributing to the management and development of the Primary Care Network, including the performance of work undertaken by the Practice as part of the PCN.
- Helping to ensure that the Practice remains safe and effective, including by the use of clinical audit and learning from significant events and complaints.
- Helping to ensure that the Practice provides a supportive working environment for clinicians, trainees and other employees. Supporting colleagues learning and professional development, as well as your own.
- Helping to ensure that the Practice complies with CQC requirements for primary care, including all fundamental standards of care.
- You will be required to be immunised in compliance with Green Book and NHS recommendations for your role (unless medically exempt).
- Ensuring that you always work within your own competencies and training.
- Observing health and safety guidelines at all times.
- Confidentiality
- Comply with the Confidentiality Agreement.
Health & Safety
- Under the Health and Safety at Work Act 1974, you have a personal responsibility to have regard to your own and others safety.
- You should familiarise yourself with fire exits at all sites where you work, and the action that you should take in the event of a fire.
- Personal alarms are available from G DOC for all GPs, wherever you are working. Your site induction should cover local procedures for summoning external help. Please ensure you familiarise yourself with these local procedures.
- You must comply with site Health and Safety procedures, including those that concern clinical waste, use of hazardous substances, and the use and disposal of sharps.
- Health and safety hazards should be reported to the Practice Manager.
- You should dress appropriately and professionally. To reduce the risk of sharps injuries, shoes should be closed (not open sandals).
- You must ensure that your car is insured for commuting and for any business use, if applicable (e.g. home visits if part of your role).
- GP staff in Gloucestershire have been the victims of serious & sustained stalking and violence. You should not give anyone outside the Practice information about when and where colleagues will be working. Refer any queries about rotas etc to the Practice Manager or G DOC. Be aware that stalkers may have knowledge of the local healthcare system and sound very plausible
Infection Control
Undertaking training, and following policies and processes, as appropriate to your role.
Any other reasonable duties that may be required from time-to-time.
Safeguarding
Safeguarding is everyones responsibility. Even staff who do not routinely have contact with patients may become aware of a safeguarding concern. You will
- Ensure you are familiar with G DOCs safeguarding procedures
- Report all concerns promptly, following the safeguarding procedures
- Ensure that you maintain an appropriate level of safeguarding training for your role
- Contribute to meetings and other safeguarding processes, as appropriate to your role.
Equality and Diversity
You will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;
- Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
Quality and Patient Safety
You will strive to maintain quality within the Practice, and will:
- Alert other team members to any concerns about clinical governance or quality and risk; participate in Significant Event Analysis reviews
- Assess own performance and take accountability for own actions, either directly or under supervision;
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
- Work effectively other agencies to meet patients needs;
- Effectively manage own time, workload and resources.
- Avoid working if you are impaired from doing so safely or effectively, for example due to illness.
- If relevant to your role, ensure that any necessary handover and follow up arrangements for patients have been made.
- Inform your line manager if you have concerns about a colleague that might affect patient safety
- Inform your line manager of any complaints or significant events that have arisen from your work for G DOC.
- Participate in investigations of any complaints or significant events, if asked to do so.
- Inform your line manager immediately if you have been charged with any criminal offence.
If you are in a regulated profession (e.g. nurse, doctor, pharmacist, accountant).
- Comply with your regulators guidance.
- Inform your line manager immediately, if you are under investigation by your regulator.
- Inform your line manager immediately, if you have any restrictions or conditions imposed on your practice by your regulator.
Personal/Professional Development:
You will ensure that your mandatory training remains up to date.
You will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Communication
You should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members, including through use of email, TeamNet and other agreed communication channels;
- Checking your email and TeamNet every working day;
- Communicate effectively with patients and carers;
- Recognise peoples needs for alternative methods of communication and respond accordingly i.e. signing and use of telephone and face-to-face translators.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job description
Job responsibilities
Primary care nurse duties including (but not limited to) face to face consultations, video consultations, telephone consultations, e-consultations and queries. Clinical administration, and dealing with queries, paperwork and correspondence in a timely fashion.
Provision of care for acute and long-term conditions (physical and mental), and contributing to the delivery of QOF and enhanced services.
Provision of preventative care, including health promotion advice, vaccinations and screening.
Support of patients in the developing self-management strategies and in fostering patient engagement with the Practice.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
Recording clear and contemporaneous I.T. based consultation notes to agreed standards;
Collecting data for audit purposes as per Practice protocols.
Reviewing patients in the interests of quality improvement and safety. i.e. MRHA safety alerts and dementia reviews.
Prescribing in accordance with locally agreed or national guidelines.
Cover for other practice nurses will be provided by reciprocal sharing of correspondence, results and other administration.
Contributing to patient safety by maintaining good infection control thorough monitoring and maintenance of stock and equipment to include refrigeration, sterilising equipment and emergency equipment.
Complying with the Nursing and Midwifery Councils Code and professional standards for nurses.
Complying with CQC requirements for primary care.
Complying with the training requirements of G DOC and of the NMC
Complying with requirements for revalidation
Working conditions
Frequent, prolonged VDU use
Time-pressured environment
High levels of accuracy and attention to detail essential at all times
Exposure to distressing situations and written material
Contact with body fluids, i.e. wound exudates; urine etc. while in clinical practice.
Uniform to be worn
Other responsibilities
- Awareness of and compliance with all relevant G DOC policies/guidelines for your role, e.g. prescribing, confidentiality, data protection, health and safety;
- Contributing to evaluation/audit and clinical standard setting within the organisation as applicable to your role;
- Attending training, Practice meetings and other meetings and events organised by the Practice, PCN, or other agencies such as the ICB, where appropriate;
- Contributing to audits and written returns to ensure that the Practice meets quality standards and receives the designated funding, as appropriate to your role;
- Treating colleagues with courtesy and respect;
- Complying with G DOCs values, and the values of your practice/team.
- As part of the Practice team, contributing to the delivery of QOF and enhanced services.
- Contributing to the management and development of the Primary Care Network, including the performance of work undertaken by the Practice as part of the PCN.
- Helping to ensure that the Practice remains safe and effective, including by the use of clinical audit and learning from significant events and complaints.
- Helping to ensure that the Practice provides a supportive working environment for clinicians, trainees and other employees. Supporting colleagues learning and professional development, as well as your own.
- Helping to ensure that the Practice complies with CQC requirements for primary care, including all fundamental standards of care.
- You will be required to be immunised in compliance with Green Book and NHS recommendations for your role (unless medically exempt).
- Ensuring that you always work within your own competencies and training.
- Observing health and safety guidelines at all times.
- Confidentiality
- Comply with the Confidentiality Agreement.
Health & Safety
- Under the Health and Safety at Work Act 1974, you have a personal responsibility to have regard to your own and others safety.
- You should familiarise yourself with fire exits at all sites where you work, and the action that you should take in the event of a fire.
- Personal alarms are available from G DOC for all GPs, wherever you are working. Your site induction should cover local procedures for summoning external help. Please ensure you familiarise yourself with these local procedures.
- You must comply with site Health and Safety procedures, including those that concern clinical waste, use of hazardous substances, and the use and disposal of sharps.
- Health and safety hazards should be reported to the Practice Manager.
- You should dress appropriately and professionally. To reduce the risk of sharps injuries, shoes should be closed (not open sandals).
- You must ensure that your car is insured for commuting and for any business use, if applicable (e.g. home visits if part of your role).
- GP staff in Gloucestershire have been the victims of serious & sustained stalking and violence. You should not give anyone outside the Practice information about when and where colleagues will be working. Refer any queries about rotas etc to the Practice Manager or G DOC. Be aware that stalkers may have knowledge of the local healthcare system and sound very plausible
Infection Control
Undertaking training, and following policies and processes, as appropriate to your role.
Any other reasonable duties that may be required from time-to-time.
Safeguarding
Safeguarding is everyones responsibility. Even staff who do not routinely have contact with patients may become aware of a safeguarding concern. You will
- Ensure you are familiar with G DOCs safeguarding procedures
- Report all concerns promptly, following the safeguarding procedures
- Ensure that you maintain an appropriate level of safeguarding training for your role
- Contribute to meetings and other safeguarding processes, as appropriate to your role.
Equality and Diversity
You will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;
- Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
Quality and Patient Safety
You will strive to maintain quality within the Practice, and will:
- Alert other team members to any concerns about clinical governance or quality and risk; participate in Significant Event Analysis reviews
- Assess own performance and take accountability for own actions, either directly or under supervision;
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
- Work effectively other agencies to meet patients needs;
- Effectively manage own time, workload and resources.
- Avoid working if you are impaired from doing so safely or effectively, for example due to illness.
- If relevant to your role, ensure that any necessary handover and follow up arrangements for patients have been made.
- Inform your line manager if you have concerns about a colleague that might affect patient safety
- Inform your line manager of any complaints or significant events that have arisen from your work for G DOC.
- Participate in investigations of any complaints or significant events, if asked to do so.
- Inform your line manager immediately if you have been charged with any criminal offence.
If you are in a regulated profession (e.g. nurse, doctor, pharmacist, accountant).
- Comply with your regulators guidance.
- Inform your line manager immediately, if you are under investigation by your regulator.
- Inform your line manager immediately, if you have any restrictions or conditions imposed on your practice by your regulator.
Personal/Professional Development:
You will ensure that your mandatory training remains up to date.
You will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Communication
You should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members, including through use of email, TeamNet and other agreed communication channels;
- Checking your email and TeamNet every working day;
- Communicate effectively with patients and carers;
- Recognise peoples needs for alternative methods of communication and respond accordingly i.e. signing and use of telephone and face-to-face translators.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Person Specification
Personal Qualities
Essential
- Clear, polite telephone manner
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Skills
Essential
- Excellent communication skills (written and oral)
- Willing to become competent in use of SystmOne if not already
- Ability to follow policy and procedure
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Able to identify and resolve risk management issues according to policy or protocol
Desirable
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Able to manage, monitor and review long term conditions
- Strong IT skills
- Competent in use of SystmOne
- Competent in the use of Office and Outlook
Other
Essential
- Disclosure Barring Service (DBS) enhanced check satisfactory
- Evidence of continuing professional development
Qualifications
Essential
- Registered Adult Nurse/Registered General Nurse or other qualification recognised by the NMC as equivalent
- Current registration with Nursing & Midwifery Council
Desirable
- Independent prescriber or working towards it
Experience
Essential
- Experience of General Practice
Desirable
Person Specification
Personal Qualities
Essential
- Clear, polite telephone manner
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Skills
Essential
- Excellent communication skills (written and oral)
- Willing to become competent in use of SystmOne if not already
- Ability to follow policy and procedure
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Able to identify and resolve risk management issues according to policy or protocol
Desirable
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Able to manage, monitor and review long term conditions
- Strong IT skills
- Competent in use of SystmOne
- Competent in the use of Office and Outlook
Other
Essential
- Disclosure Barring Service (DBS) enhanced check satisfactory
- Evidence of continuing professional development
Qualifications
Essential
- Registered Adult Nurse/Registered General Nurse or other qualification recognised by the NMC as equivalent
- Current registration with Nursing & Midwifery Council
Desirable
- Independent prescriber or working towards it
Experience
Essential
- Experience of General Practice
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).