Management Support Assistant

Job description

Job responsibilities

Main Duties and Responsibilities:

Processing of income and expenditure information

Invoice generation

Cash-flow monitoring

Monitoring of bank accounts

Purchase and sales ledger processing

Reconciliation and balancing of accounts

Petty Cash monitoring and processing

EMIS searches and recall activity to support clinical contracts

Practice income achievement authorisation (CQRS)

Submit claims, data submissions and reimbursement claims

Usual GP re-allocation to ensure fair and equitable distribution of patients

Monthly payroll processing and recording

Calculation of holiday entitlements

Specific assigned tasks, project support or development / change work which may arise from time to time

Other tasks deemed appropriate delegated by the Practice Manager or Partners.

Confidentiality

The post holder must ensure that confidentiality of both patient and practice information is maintained at all times in accordance with the practice confidentiality policy.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, including participation in an annual individual performance review

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

This job description is not exhaustive you will be expected to carry out other reasonable tasks and projects as requested, from time to time. It will also be developed periodically as the local healthcare environment change.

Person Specification

Qualifications

Desirable

• Accountancy qualification to diploma level or above
• Advanced level Microsoft Office

Experience

Essential

• Experience using Accounts Software Package
• Experience of payroll preparation and record keeping
• Experience of Microsoft Office software

Desirable

• Experience of QuickBooks Accounts Software
• Experience of working in a Primary Care setting

Knowledge and Skills

Essential

• Advanced numeracy skills
• Excellent IT skill
• Excellent keyboard and computer skills
• Excellent communication skills
• Willingness to learn and develop role

Desirable

• Knowledge of creating and running searches in EMIS.
• Knowledge of Ardens templates, searches and manager.

Qualities and Attributes

Essential

• Understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• Appropriate DBS status
• Flexibility of working hours/able to work at the desired times
• Professional references will need to be provided

Desirable

• Car driver/clean licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fallodon Way Medical Centre

Address

13 Fallodon Way

Bristol

BS9 4HT

Employer's website

https://www.fwmc.org.uk (Opens in a new tab)