GP Receptionist (Shorne) (Part Time) (12 hours)

Job description

Job responsibilities

Receptionist

Job Description

Title: Receptionist

Accountable To: Service Manager

Responsible for: Providing a good standard of service to the patients in line with directives laid down by the partners and practice manager.

Overall job purpose:To ensure the provision of an efficient and compassionate service to the patients. To work as an effective and efficient team member to provide this service.

Main responsibilities:

To open doors at the beginning of each Surgery and lock up at the end of each session

To activate Jayex Board and switch off at end of session

To activate and set up the Patient Check in screen at commencement of the day and turn it off at the end of the day

To ensure that the correct Doctors names are on the consulting room doors (and on the board in the waiting room where applicable)

To check in patients (and give them the correct number where applicable)

To make appointments over the telephone and personally

To maintain the Appointment Book (computerised appointment log)

To deal with some general telephone enquiries

To deal with New Patient Registration forms and Temporary Residents forms

To hand out prescriptions after checking name and address of patient

To take in and record fees for various private treatments

To use the computer to check records, and enter information on the computer as appropriate

To cover other Receptionists holidays as per rota, potentially including some duties at the other sites

Admin duties such as EDN, WSD, mail manager chase ups, Open Exeter etc as required by the role being undertaken

To check electronic results on Mail Administrator and deal with any that are unmatched and unfiled. Deal with results that are one month old.

To make tea and coffee for Doctors and staff when time permits

To leave the reception area tidy and ready for incoming colleagues

To learn and implement new procedures as appropriate

To work together with the other staff to ensure the smooth running of the practice.

The duties listed above may change in the light of developments within the practice and are subject to review. Implementation of any changes will be by mutual consent.

Attend practice staff meetings as requested and whenever possible

Other general duties may include:

To open, date stamp and sort the post

To get out patients notes as required.

To file notes, results and letters and clear scanning folder

Scanning is an integral part of the reception role:

Responsible for: The accurate insertion of correspondence into patients notes.

Main responsibilities:

• Scanning documents accurately and inserting them into the correct patients records, read coding them as appropriate
• Liaising with the secretarial staff to ensure input of x ray and ultrasound results
• General duties as required

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Desirable

• Evidence of continuing professional development

Experience

Essential

• Experience of working in a customer facing role.

Desirable

• Experience of working in a GP practice.

Skills

Essential

• Driving licence and car essential due to location of surgery

Desirable

• Flexibility
• IT Literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Downs Way Medical Practice

Address

Crown Lane

Shorne

Gravesend

Kent

DA123DY

Employer's website

http://www.downswaymedicalpractice.co.uk/ (Opens in a new tab)