Practice/Business Manager

Job description

Job responsibilities

Why this role matters

Were seeking someone with strong leadership and organisational skills to help us strengthen our financial systems, improve compliance (especially information governance), and build a more structured, quality-led organisation.You might come from healthcare, or you might not.We welcome applicants with financial and business professional qualifications such as MBA,CIMA What matters most is that you are:

• A confident, organised leader with strong operational or general management experience
• Skilled in managing budgets, compliance, and team performance
• Someone who sees problems clearly and enjoys creating better systems
• Interested in continuous improvement, quality, and governance
• Able to build trust, motivate others, and hold people to account when needed
• Ready to learn how general practice works with support from our experienced team including operation and service delivery managers

Key responsibilities

• Oversee day-to-day operations, including HR, finance, IT, health and safety, and facilities
• Lead compliance with CQC, GDPR, NHS policies, and contractual requirements
• Manage budgets, monitor financial performance, and improve financial resilience
• Develop and embed a simple quality management system for improvement and accountability
• Work closely with GP partners on strategic direction and business planning
• Support our clinical and administrative teams to deliver safe, efficient care

What we offer

• A supportive and open leadership team
• Autonomy to shape the role and improve how things work
• Opportunities for professional growth and learning
• A friendly, experienced team that values kindness and collaboration
• Central Worcester location and a strong local reputation

Person Specification

Experience

Essential

• A confident, organised leader with strong operational or general management experience
• Skilled in managing budgets, compliance, and team performance
• Someone who sees problems clearly and enjoys creating better systems
• Interested in continuous improvement, quality, and governance
• Able to build trust, motivate others, and hold people to account when needed
• Ready to learn how general practice works with support from our experienced team including operation and service delivery managers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spring Gardens Group Medical Practice

Address

Spring Gardens

Worcester

WR1 2BS

Employer's website

https://www.springgardensmedicalpractice.co.uk (Opens in a new tab)