GP Receptionist

Job summary

Looking for work in a team where you can make a difference?

We are hiring to our medical reception team. This is a complex role, excellent communication and team working abiilties are essential.

If you have other relevant admin experience within a GP practice that would be a bonus! Baking skills would not go amiss either.

Support for an approved apprenticeship programme or other related qualifications is available for all our team members.

You must be able to work the shift hours advertised.

Main duties of the job

To undertake reception duties, signposting patients to the appropriate healthcare professional within the practice or related service such as Pharmacy First, First Contact Practitioner, Minor Injuries Unit.

Booking patient appointments, managing tasks and other work streams.

Inviting patients for health screening, vaccination services and for health monitoring.

Providing front desk reception services for patients and visitors attending the surgery.

Managing patient correspondence.

About us

We are an inner city practice caring for 20,000+ patients in the heart of Worcester City Centre.

Our practice population is diverse and thereception team work with the ethos of going the extra mile for all our patients where possible.

We provide both same day appointments and pre-bookable appointments with all our clinical team offering a full range of clinical and well-being services. Services include all aspects of long-term condition care, womens health, vaccinations, minor surgery, joint injections and micro suction.

Due to our position in the city centre we have developed a role to support hard to reach patients and ensure that these patients can also access our services.

We are committed to being a compassionate practice for our team with a supportive, learning environment.