Spring Gardens Group Medical Practice

Practice Administrator

Information:

This job is now closed

Job summary

Spring Gardens aims to provide first class care and go the extra mile for patients. If this fits your approach to work then please read on.

We have developed a new administration role to support our existing small but perfectly formed team and this would be an excellent opportunity for anyone wishing to develop their office/admin based skills.

Full training will be given however a working knowledge of EMIS is essential for appointments scheduling work.

Full or part time, you must be able to work a minimum of 25 hours a week, we do offer compressed hours to full time employees.

Main duties of the job

Reporting to the Manager for Service Delivery key areas of responsibility include:

1. EMIS appointment schedules and clinical team rotas

2. Proxy Access applications

3. Patient Recall

4. NHS Emails/Document Handling

5. Safeguarding Administration (cover for existing team member)

About us

As Worcester City is growing, so too have we as a practice with a patient list size of over 19,800 and so we are flexing up with an additional administration role to support patient care.

As a teaching and training practice, staff development and training is important to our ethos with many of the team undertaking external qualifications, one of our team recently completing their Business Administration Level 3. So this would be an opportunity if you wished to combine a working role with obtaining an additional qualification.

We are active members of Worcester City PCN, with Dr Laura Samuel being one of the 2 Clinical Directors.

We have regular practice and team meetings, and whole team PLT afternoons.

The management team includes the Jayne Folwarski, Practice Manager ably supported by 2 deputies, for Service Delivery, Bradley Swift and Operations, Sabita Thukral, Reception Manager, Vicky Wheeldon and Lead Nurse, Helen Carney. As expected the management team have open offices and nurture a supportive working environment.

Please check out our website for more information about the practice www.springgardensmedicalpractice.co.uk.

Informal enquires welcome by email initially to jayne.folwarski@nhs.net or bradley.swift2@nhs.net

Details

Date posted

04 February 2025

Pay scheme

Other

Salary

Depending on experience Competitive salary depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

A0771-25-0000

Job locations

Spring Gardens

Worcester

WR1 2BS


Job description

Job responsibilities

Spring Gardens Group Medical Practice

Practice Administrator

Job Title:

Practice Administrator

Reporting to:

Manager Operations/Service Delivery

Type of position:

Full Time/Part time

KEY AREAS OF RESPONSIBILITIES

1. EMIS appointment schedules and clinical team rotas

2. Proxy Access applications

3. Patient Recall

4. NHS Emails/Document Handling

5. Safeguarding Administration (cover for existing team member)

WORKING CONDITIONS

Post is located in the surgery, site based not suitable for WFH arrangements

JOB DESCRIPTION

1. Appointment scheduling

To manage and monitor clinical appointment screens on EMIS.

2. Proxy Access

Promotion of and processing of proxy access applications, ensuring safeguarding requirements are met.

Identification of carers through proxy access applications and signposting to support services

3. Patient Recall

Responsibility for recall and monitoring for specific disease domains, invitations for health checks and screening.

4. NHS Emails/Document handling

Supporting processing NHS emails, scanning and clinical correspondence work if required/have capacity.

5. Safeguarding

Provide cover and support for the safeguarding administrator ensuring safeguarding procedures and deadlines are adhered to.

The duties set out in this job description are not exhaustive.

Job description

Job responsibilities

Spring Gardens Group Medical Practice

Practice Administrator

Job Title:

Practice Administrator

Reporting to:

Manager Operations/Service Delivery

Type of position:

Full Time/Part time

KEY AREAS OF RESPONSIBILITIES

1. EMIS appointment schedules and clinical team rotas

2. Proxy Access applications

3. Patient Recall

4. NHS Emails/Document Handling

5. Safeguarding Administration (cover for existing team member)

WORKING CONDITIONS

Post is located in the surgery, site based not suitable for WFH arrangements

JOB DESCRIPTION

1. Appointment scheduling

To manage and monitor clinical appointment screens on EMIS.

2. Proxy Access

Promotion of and processing of proxy access applications, ensuring safeguarding requirements are met.

Identification of carers through proxy access applications and signposting to support services

3. Patient Recall

Responsibility for recall and monitoring for specific disease domains, invitations for health checks and screening.

4. NHS Emails/Document handling

Supporting processing NHS emails, scanning and clinical correspondence work if required/have capacity.

5. Safeguarding

Provide cover and support for the safeguarding administrator ensuring safeguarding procedures and deadlines are adhered to.

The duties set out in this job description are not exhaustive.

Person Specification

Qualifications

Essential

  • Working knowledge of EMIS Clinical System.
Person Specification

Qualifications

Essential

  • Working knowledge of EMIS Clinical System.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spring Gardens Group Medical Practice

Address

Spring Gardens

Worcester

WR1 2BS


Employer's website

https://www.springgardensmedicalpractice.co.uk (Opens in a new tab)

Employer details

Employer name

Spring Gardens Group Medical Practice

Address

Spring Gardens

Worcester

WR1 2BS


Employer's website

https://www.springgardensmedicalpractice.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Jayne Folwarski

jayne.folwarski@nhs.net

01905774500

Details

Date posted

04 February 2025

Pay scheme

Other

Salary

Depending on experience Competitive salary depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

A0771-25-0000

Job locations

Spring Gardens

Worcester

WR1 2BS


Supporting documents

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