Victoria Cross & Eldene Surgery

Administrator

The closing date is 15 March 2026

Job summary

An opportunity has arisen for an Administrator to join our Administration Team across Brunel 5 - Abbey Meads Medical Practice, Victoria Cross Surgery & Eldene Surgery.

The role will be based at Abbey Meads Medical Practice but you may be required to work across any of our sites.

The successful candidate will have excellent communication skills, and must be flexible, reliable and be able to support with annual leave cover.

Previous experience working within a GP practice is preferred and knowledge of SystmOne would be an advantage, however full training will be provided.

Main duties of the job

The job includes:

Managing document workflow using Anima & SystmOne

Read coding of clinical correspondance

Sorting and processing incoming post

Supporting with QOF andrecall process

Supporting with vaccination campaigns

About us

About us

The practice culture is encouraging, supportive, forward thinking and there is a commitment to continually improving the quality of healthcare focusing on its patients.

The Practice offers the following:

  • SystmOne clinical system
  • NHS Pension
  • 4 weeks annual leave (pro-rata)
  • Supportive induction period

Details

Date posted

05 March 2026

Pay scheme

Other

Salary

£14.19 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0752-26-0004

Job locations

Abbey Meads Medical Practice

Elstree Way

Swindon

SN25 4YZ


Job description

Job responsibilities

Purpose of the Job:

To provide administrative support to the doctors and health professionals with document management and clinical coding.

You will work within our team of administrators and data coders to support

Job responsibilities:-

  • Process all correspondence according to the agreed protocols and action as appropriate to ensure safe and efficient patient care
  • File and workflow letters, correspondence, discharge summaries and other documentation
  • Complete actions requested in correspondence as appropriate and/or ensure they are completed by the appropriate team member
  • Read coding information such as BP recordings, height, weight and smoking status to the patients record in the relevant clinical system
  • Accurately code patient medical records
  • Transfer relevant data from clinical correspondence and input into patient electronic record
  • Identify urgent or complex documentation and ensure this is dealt with in line with protocols, for example, safeguarding documentation
  • Identify and refer clinical and administrative actions as necessary
  • Ensure compliance with coding guidelines
  • Maintain data integrity at all times
  • Support Care Coordinators with Long Term Condition Recalls.
  • Support the PCN5 with QOF work.

Job description

Job responsibilities

Purpose of the Job:

To provide administrative support to the doctors and health professionals with document management and clinical coding.

You will work within our team of administrators and data coders to support

Job responsibilities:-

  • Process all correspondence according to the agreed protocols and action as appropriate to ensure safe and efficient patient care
  • File and workflow letters, correspondence, discharge summaries and other documentation
  • Complete actions requested in correspondence as appropriate and/or ensure they are completed by the appropriate team member
  • Read coding information such as BP recordings, height, weight and smoking status to the patients record in the relevant clinical system
  • Accurately code patient medical records
  • Transfer relevant data from clinical correspondence and input into patient electronic record
  • Identify urgent or complex documentation and ensure this is dealt with in line with protocols, for example, safeguarding documentation
  • Identify and refer clinical and administrative actions as necessary
  • Ensure compliance with coding guidelines
  • Maintain data integrity at all times
  • Support Care Coordinators with Long Term Condition Recalls.
  • Support the PCN5 with QOF work.

Person Specification

Experience

Essential

  • Organisational skills
  • Ability to work under pressure
  • Confident and mature outlook
  • Ability to work on own initiative
  • Good communication, written and oral, presentation skills
  • Attention to detail
  • IT and keyboard skills
  • Ability to follow and give instructions carefully
  • Understanding of the need to maintain absolute confidentiality
  • Clear understanding of the importance of health and safety in the workplace
  • Flexibility
  • Adaptability

Desirable

  • Experience of working in a GP practice
  • Experience of working with TPP SystmOne
  • Experience of working with Anima Document Management
  • Knowledge of Clinical Coding
  • Knowledge of QOF
Person Specification

Experience

Essential

  • Organisational skills
  • Ability to work under pressure
  • Confident and mature outlook
  • Ability to work on own initiative
  • Good communication, written and oral, presentation skills
  • Attention to detail
  • IT and keyboard skills
  • Ability to follow and give instructions carefully
  • Understanding of the need to maintain absolute confidentiality
  • Clear understanding of the importance of health and safety in the workplace
  • Flexibility
  • Adaptability

Desirable

  • Experience of working in a GP practice
  • Experience of working with TPP SystmOne
  • Experience of working with Anima Document Management
  • Knowledge of Clinical Coding
  • Knowledge of QOF

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Victoria Cross & Eldene Surgery

Address

Abbey Meads Medical Practice

Elstree Way

Swindon

SN25 4YZ


Employer's website

https://victoriacrosssurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Victoria Cross & Eldene Surgery

Address

Abbey Meads Medical Practice

Elstree Way

Swindon

SN25 4YZ


Employer's website

https://victoriacrosssurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Miss Caroline Dunn

carolinedunn@nhs.net

Details

Date posted

05 March 2026

Pay scheme

Other

Salary

£14.19 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0752-26-0004

Job locations

Abbey Meads Medical Practice

Elstree Way

Swindon

SN25 4YZ


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