Medical Receptionist

Bro Pedr Medical Group

The closing date is 08 May 2024

Job summary

We are looking to recruit a full time or part time Medical Receptionist, to join our amazing team of receptionists, doctors, nursing and other health care workers covering both surgeries - Taliesin Surgery, Lampeter and Brynmeddyg Surgery, Llanybydder on a rota basis.

Main duties of the job

Working up to 37 hours a week, in a busy and supportive team, Monday-Friday you will be required to cover the hours of 8.00 am - 6.30 pm.

Your duties will include dealing with patient enquiries both in person and over the telephone as well as a wide variety of confidential administrative work.

Please note - this is a 12 month Fixed Term Contract to cover maternity leave.

It is a highly pressurised and very busy environment and so experience in a similar role would be advantageous as would a professional, confident, calm and friendly attitude.

The ability to converse at ease with patients in Welsh is highly desirable.

Computer and IT skills are essential.

About us

About Bro Pedr Medical Group

There are five doctors in the partnership trading as Bro Pedr Medical Group. In addition, there are other fully trained GP's engaged by the practice.

In addition to primary care general medical services, the Practice also runs additional voluntary services such as chronic long-term illness clinics (e.g. asthma, BP, COPD, heart disease, family planning, sexual health etc.).

The Practice has a contract with Hywel Dda University Health Board to provide primary care general medical services under the NHS.

We are an approved training Practice for postgraduate and undergraduate training. We offer GP speciality training and Foundation Years training placement for junior qualified doctors.

For many years the Practice has been proud to train the next generation of GPs.

Date posted

26 April 2024

Pay scheme

Other

Salary

£11.55 an hour Rising to £11.90 on passing probation

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0719-24-0001

Job locations

Bridge Street

Lampeter

Dyfed

SA48 7AA

Job description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

General reception duties.
Operate switchboard.
Administration of repeat prescriptions.
Updating and maintaining clinical & computer records.
General office duties.
Any other delegated duties considered appropriate to the position.
Work strictly to the Reception Team Rota to ensure that we have enough receptionists on duty at any one time

SPECIFIC TASKS

Greet patients and help with their enquiries.
Make appointments.
Take messages and process these efficiently and accurately.
Process repeat prescription requests.
Input data onto the computer system as required.
Assemble and file patients notes.
Open & close Practice premises.
Record home visits requests.
Transfer telephones for out of hours cover.
Process requests for medical reports and copies of patient records.
Work effectively in a team
Interact with patients and colleagues in a professional manner

Job description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

General reception duties.
Operate switchboard.
Administration of repeat prescriptions.
Updating and maintaining clinical & computer records.
General office duties.
Any other delegated duties considered appropriate to the position.
Work strictly to the Reception Team Rota to ensure that we have enough receptionists on duty at any one time

SPECIFIC TASKS

Greet patients and help with their enquiries.
Make appointments.
Take messages and process these efficiently and accurately.
Process repeat prescription requests.
Input data onto the computer system as required.
Assemble and file patients notes.
Open & close Practice premises.
Record home visits requests.
Transfer telephones for out of hours cover.
Process requests for medical reports and copies of patient records.
Work effectively in a team
Interact with patients and colleagues in a professional manner

Person Specification

Essential Criteria

Essential

This is a highly pressurised role and we operate in very busy environment and so experience in a similar role would be advantageous as would a professional, confident, calm and friendly attitude.
Excellent communication, administration and customer service skills.
Computer and IT skills are essential.

Desirable

The ability to converse at ease with patients in Welsh is highly desirable.

Person Specification

Essential Criteria

Essential

This is a highly pressurised role and we operate in very busy environment and so experience in a similar role would be advantageous as would a professional, confident, calm and friendly attitude.
Excellent communication, administration and customer service skills.
Computer and IT skills are essential.

Desirable

The ability to converse at ease with patients in Welsh is highly desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bro Pedr Medical Group

Address

Bridge Street

Lampeter

Dyfed

SA48 7AA

Employer's website

https://lampetermedicalpractice.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Bro Pedr Medical Group

Address

Bridge Street

Lampeter

Dyfed

SA48 7AA

Employer's website

https://lampetermedicalpractice.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:

Practice Business Manager

Tom Simms

tom.simms@wales.nhs.uk

Date posted

26 April 2024

Pay scheme

Other

Salary

£11.55 an hour Rising to £11.90 on passing probation

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0719-24-0001

Job locations

Bridge Street

Lampeter

Dyfed

SA48 7AA

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