Phlebotomist

Hull Family Practice

The closing date is 11 May 2025

Job summary

Hull Family Practice is a busy teaching practice serving 38,000 patients. We are looking to recruit an experienced qualified phlebotomist to join our large friendly Nursing team. The hours are negotiable. This is an exciting opportunity to join a well established and high performing practice to improve the service we offer to patients.

You will provide a friendly, confident and professional service to our patients. You will be able to demonstrate good communication and organisational skills. You will have the ability to work both independently and as part of a wider team.

Main duties of the job

The postholder will be an experienced Phlebotomist who participates in the provision of a quality blood collection service.

The successful candidate for the Phlebotomist position must be an enthusiastic and organised person who is able to work flexibility and effectively as part of a large team. Ideally you would have previous experience working in an NHS or medical setting but this is not essential for the right candidate.

About us

Hull Family Practice is large friendly teaching practice serving 38,000 patients within the East and West Hull area. We have 10 GP Partners, Nurse Practitioners, Pharmacists, Pharmacy Technicians, Physiotherapist a team of Nurses/HCA's and a large team of administration staff including receptionists.

We are based in modern purpose built health centre's that we share with a number of other NHS services and we believe in providing all our patients with the best possible experience and health outcomes.

Date posted

25 April 2025

Pay scheme

Other

Salary

£12.27 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0714-25-0003

Job locations

Morrill Street

Hull

HU9 2LJ


Elliott Chappell Health Centre

Hessle Road

HULL

East Riding of Yorkshire

HU3 4BB


162 Shannon Road

Hull

HU8 9RW


81 South Bridge Road

Hull

HU9 1TR


700 Holderness Road

Hull

HU9 3JA


Job description

Job responsibilities

To provide an efficient service to all patients and Doctors ensuring that the work allocated to you is regularly prioritised and dealt within deadlines set. Confidentiality and adherence to GDPR should be maintained at all times.

You will be a member of a Primary Health Care team carrying out the taking of blood from patients at the practice under clinical supervision of the Practice Nurses, following evidence-based national and local clinical governance principals.

RESPONSIBILITIES:

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
  • Collection of sample(s)s of blood in accordance with training and procedures
  • Ensuring samples are stored in appropriate containers
  • Accurate, legible labelling of all samples to confirm patient identity
  • Checking patient identification against GP/nurse request and confirming with patient whenever possible
  • Recording collection of blood sample in patient record in accordance with practice procedure
  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
  • Ensuring that anomalies are reported to a senior member of staff
  • Notifying the clinical team of any significant patient issues
  • Liaising with and assisting members of the administrative team

Confidentiality

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate.

Job description

Job responsibilities

To provide an efficient service to all patients and Doctors ensuring that the work allocated to you is regularly prioritised and dealt within deadlines set. Confidentiality and adherence to GDPR should be maintained at all times.

You will be a member of a Primary Health Care team carrying out the taking of blood from patients at the practice under clinical supervision of the Practice Nurses, following evidence-based national and local clinical governance principals.

RESPONSIBILITIES:

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
  • Collection of sample(s)s of blood in accordance with training and procedures
  • Ensuring samples are stored in appropriate containers
  • Accurate, legible labelling of all samples to confirm patient identity
  • Checking patient identification against GP/nurse request and confirming with patient whenever possible
  • Recording collection of blood sample in patient record in accordance with practice procedure
  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
  • Ensuring that anomalies are reported to a senior member of staff
  • Notifying the clinical team of any significant patient issues
  • Liaising with and assisting members of the administrative team

Confidentiality

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate.

Person Specification

Qualifications

Essential

  • Qualified to NVQ level 2 in Health and Social Care.
  • Phlebotomy trained using a variety of approved equipment, e.g. butterfly needles and vacutainer.
  • Able to work under pressure with minimal supervision.
  • Flexibility to cover holidays and sickness.
  • Excellent customer care.
  • Aware of need for strict infection prevention control in all aspects of role.

Desirable

  • NHS Care Certificate.
  • NHS Healthcheck training.
  • Experience of SystmOne.
Person Specification

Qualifications

Essential

  • Qualified to NVQ level 2 in Health and Social Care.
  • Phlebotomy trained using a variety of approved equipment, e.g. butterfly needles and vacutainer.
  • Able to work under pressure with minimal supervision.
  • Flexibility to cover holidays and sickness.
  • Excellent customer care.
  • Aware of need for strict infection prevention control in all aspects of role.

Desirable

  • NHS Care Certificate.
  • NHS Healthcheck training.
  • Experience of SystmOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull Family Practice

Address

Morrill Street

Hull

HU9 2LJ


Employer's website

https://www.hullfamilypractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hull Family Practice

Address

Morrill Street

Hull

HU9 2LJ


Employer's website

https://www.hullfamilypractice.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Business Manager

Rebecca Clark

ehfp.hullfamilypractice@nhs.net

4401482693114

Date posted

25 April 2025

Pay scheme

Other

Salary

£12.27 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0714-25-0003

Job locations

Morrill Street

Hull

HU9 2LJ


Elliott Chappell Health Centre

Hessle Road

HULL

East Riding of Yorkshire

HU3 4BB


162 Shannon Road

Hull

HU8 9RW


81 South Bridge Road

Hull

HU9 1TR


700 Holderness Road

Hull

HU9 3JA


Privacy notice

Hull Family Practice's privacy notice (opens in a new tab)