Social Prescriber
This job is now closed
Job summary
East Hull Family Practice is looking to recruit a Social Prescriber to provide support for our patients within our Primary Care Network.
The person appointed will be responsible for directing patients to services across the health sector, voluntary sector and other statutory agencies who can assist with their ongoing needs. To take a holistic approach to addressing non-medical/social issues in their life, such has housing, debt or social isolation by connecting people to community groups, activities or services.
Main duties of the job
The successful candidate will need to have a comprehensive knowledge of activities/services available across Hull and be able to demonstrate enthusiasm and the necessary interpersonal skills to become an effective support to our patients.
We are looking for a motivated individual who is able to work independently to manage their own workload and are flexible to respond to the developing nature of the role and the needs of individuals requiring support.
About us
We are a large friendlyPCN serving 45,000 patients within the East Hull area. We have teams of GP Partners, Advanced Nurse Practitioners, Clinical Pharmacists, Pharmacy Technicians, Practice Nurses, Health Care Assistants and a large team of administration staff including receptionists working within the two practices of the PCN.
Details
Date posted
18 June 2020
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0714-20-2604
Job locations
Morrill Street
Hull
HU9 2LJ
162 Shannon Road
Hull
HU8 9RW
81 South Bridge Road
Hull
HU9 1TR
700 Holderness Road
Hull
HU9 3JA
Job description
Job responsibilities
Job Title: Social Prescriber
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: Depending on Experience
Reports to: Clinical Director/Business Manager
Purpose of the role
Social prescribing empowers people to take control of their health and wellbeing through referral to Social Prescribing link workers. Social Prescribing Link Works connect people to community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.
Social prescribing workers will work as a key part of the primary care network (PCN) multi- disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
Key Responsibilities
1. Take referrals from a wide range of agencies, working with GP practices within primary care networks, pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, community and social enterprise (VCSE) organisations (list not exhaustive)
2. Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team. Develop trusting relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health. Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the persons needs are beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.
3. Contribute to programmes undertaken by the PCN and other organisations to draw on and increase the strengths and capacities of local communities, enabling local organisations and community groups to receive social prescribing referrals.
4. Alongside other members of the PCN multi-disciplinary team, work collaboratively with all local partners to contribute towards supporting the local organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities
5. Social prescribing link workers will have a role in educating non-clinical and clinical staff within their PCN multi-disciplinary teams on what other services are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.
6. Social prescribing link workers will work with the PCNs, practices and local population to develop and maintain a volunteer pool, health champions and expert patients. They will work collaboratively with these individuals to utilise community assets and run groups / programmes that alleviate pressure off primary care and deliver health and wellbeing benefits to the local population.
Key Tasks
1. Promote social prescribing within Networks
Use materials, approaches and systems to promote social prescribing within the PCN, its role in self-management, and the wider determinants of health.
As part of the PCN multi-disciplinary team, build relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on social prescribing.
Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
Support PCN efforts to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Provide a distribution channel to referral agencies with regular updates about social prescribing, including links training for their staff and how to access information to encourage appropriate referrals.
Contribute to programmes gaining regular feedback about the quality of service and impact of social prescribing on referral agencies.
Utilise systems and technology to proactively encourage self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
2. Provide personalised support
Use resources, technology and materials effectively and efficiently to meet wider populations Social Prescribing Needs.
Be a friendly source of information about health, wellbeing and prevention approaches.
Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
Work with the person, their families and carers and consider how they can all be supported through social prescribing.
Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Seek advice and support from the GP supervisor and/or identified individual(s) to discuss patient-related concerns (e.g. abuse, domestic violence and support with mental health), referring the patient back to the GP or other suitable health professional if required.
3. Support collective work with local partners to ensure community groups are strong and sustainable
Contribute information to help PCN, commissioners and local partners identify unmet needs within the community and gaps in community provision.
Contribute to PCN work by carrying out a regular confidence survey to community groups receiving referrals, to gauge their capacity to contribute to and engage with service provision.
General Tasks
Data capture
Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Support referral agencies to provide appropriate information about the person they are referring. Provide appropriate feedback to referral agencies about the people they referred.
Work closely within the MDT and with GP practices within the PCN to ensure that the social prescribing referral codes are inputted into clinical systems (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.
Miscellaneous
The post holder must always carry out duties and responsibilities with due regard to the organisations equal opportunity policies and procedures.
Work as part of the PCN healthcare team to seek feedback, continually improve the service and contribute to service improvement and business development.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
The post holder must always respect patient confidentiality and the confidentiality of electronically stored personal data in line with the requirements of the General Data Protection Regulation (GDPR).
The post holder will be expected to take responsibility for self-development on a continuous basis, undertaking on-the-job training as required.
The post holder must be aware of individual responsibilities under the Health and Safety at Work Act and identify and report as necessary any untoward accident incident or potentially hazardous environment.
The post holder will ensure they accurately represent the PCN and ensure the values of the PCN are always upheld in carrying out their work
The post holder will work as part of a team and provide cover for absent colleagues.
The post holder may be required to undertake duties at any location within the Newton West PCN, in order to meet service needs.
The post holder must always work in general accordance with the organisations policies and guidelines.
The post holder must always adhere to the organisations information governance policy, ensuring that there is no breach of confidentiality as a result of his/her actions.
Job description
Job responsibilities
Job Title: Social Prescriber
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: Depending on Experience
Reports to: Clinical Director/Business Manager
Purpose of the role
Social prescribing empowers people to take control of their health and wellbeing through referral to Social Prescribing link workers. Social Prescribing Link Works connect people to community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.
Social prescribing workers will work as a key part of the primary care network (PCN) multi- disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
Key Responsibilities
1. Take referrals from a wide range of agencies, working with GP practices within primary care networks, pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, community and social enterprise (VCSE) organisations (list not exhaustive)
2. Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team. Develop trusting relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health. Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the persons needs are beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.
3. Contribute to programmes undertaken by the PCN and other organisations to draw on and increase the strengths and capacities of local communities, enabling local organisations and community groups to receive social prescribing referrals.
4. Alongside other members of the PCN multi-disciplinary team, work collaboratively with all local partners to contribute towards supporting the local organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities
5. Social prescribing link workers will have a role in educating non-clinical and clinical staff within their PCN multi-disciplinary teams on what other services are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.
6. Social prescribing link workers will work with the PCNs, practices and local population to develop and maintain a volunteer pool, health champions and expert patients. They will work collaboratively with these individuals to utilise community assets and run groups / programmes that alleviate pressure off primary care and deliver health and wellbeing benefits to the local population.
Key Tasks
1. Promote social prescribing within Networks
Use materials, approaches and systems to promote social prescribing within the PCN, its role in self-management, and the wider determinants of health.
As part of the PCN multi-disciplinary team, build relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on social prescribing.
Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
Support PCN efforts to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Provide a distribution channel to referral agencies with regular updates about social prescribing, including links training for their staff and how to access information to encourage appropriate referrals.
Contribute to programmes gaining regular feedback about the quality of service and impact of social prescribing on referral agencies.
Utilise systems and technology to proactively encourage self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
2. Provide personalised support
Use resources, technology and materials effectively and efficiently to meet wider populations Social Prescribing Needs.
Be a friendly source of information about health, wellbeing and prevention approaches.
Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
Work with the person, their families and carers and consider how they can all be supported through social prescribing.
Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Seek advice and support from the GP supervisor and/or identified individual(s) to discuss patient-related concerns (e.g. abuse, domestic violence and support with mental health), referring the patient back to the GP or other suitable health professional if required.
3. Support collective work with local partners to ensure community groups are strong and sustainable
Contribute information to help PCN, commissioners and local partners identify unmet needs within the community and gaps in community provision.
Contribute to PCN work by carrying out a regular confidence survey to community groups receiving referrals, to gauge their capacity to contribute to and engage with service provision.
General Tasks
Data capture
Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Support referral agencies to provide appropriate information about the person they are referring. Provide appropriate feedback to referral agencies about the people they referred.
Work closely within the MDT and with GP practices within the PCN to ensure that the social prescribing referral codes are inputted into clinical systems (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.
Miscellaneous
The post holder must always carry out duties and responsibilities with due regard to the organisations equal opportunity policies and procedures.
Work as part of the PCN healthcare team to seek feedback, continually improve the service and contribute to service improvement and business development.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
The post holder must always respect patient confidentiality and the confidentiality of electronically stored personal data in line with the requirements of the General Data Protection Regulation (GDPR).
The post holder will be expected to take responsibility for self-development on a continuous basis, undertaking on-the-job training as required.
The post holder must be aware of individual responsibilities under the Health and Safety at Work Act and identify and report as necessary any untoward accident incident or potentially hazardous environment.
The post holder will ensure they accurately represent the PCN and ensure the values of the PCN are always upheld in carrying out their work
The post holder will work as part of a team and provide cover for absent colleagues.
The post holder may be required to undertake duties at any location within the Newton West PCN, in order to meet service needs.
The post holder must always work in general accordance with the organisations policies and guidelines.
The post holder must always adhere to the organisations information governance policy, ensuring that there is no breach of confidentiality as a result of his/her actions.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- Health & Wellbeing qualifications
- NVQ Level 2 in Health and Social Care or other relevant professional academic qualifications.
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of working in a healthcare setting
- Experience of delivering lifestyle changes interventions
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- Health & Wellbeing qualifications
- NVQ Level 2 in Health and Social Care or other relevant professional academic qualifications.
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of working in a healthcare setting
- Experience of delivering lifestyle changes interventions
Employer details
Employer name
East Hull Family Practice
Address
Morrill Street
Hull
HU9 2LJ
Employer's website
https://www.easthullfamilypractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Hull Family Practice
Address
Morrill Street
Hull
HU9 2LJ
Employer's website
https://www.easthullfamilypractice.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Details
Date posted
18 June 2020
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0714-20-2604
Job locations
Morrill Street
Hull
HU9 2LJ
162 Shannon Road
Hull
HU8 9RW
81 South Bridge Road
Hull
HU9 1TR
700 Holderness Road
Hull
HU9 3JA
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