Job responsibilities
KEY TASKS
Referrals
1.
Promoting social prescribing, its role in
self-management, and the wider determinants of
health.
2. Build
relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant
meetings, becoming part of the wider network team, giving information and
feedback on social prescribing.
3 Be proactive in developing strong links with all
local agencies to encourage referrals, recognising what they need to be
confident in the service to make appropriate referrals
4. Work
in partnership with all local agencies to raise awareness of social prescribing
and how partnership working can reduce pressure on statutory services, improve
health outcomes and enable a holistic approach to care.
5.Provide
referral agencies with regular updates about social prescribing, including
training for their staff and how to access information to encourage appropriate
referrals
6.
Seek regular feedback about the quality of
service and impact of social
prescribing on referral agencies.
7. Be
proactive in encouraging self-referrals and connecting with all local
communities, particularly those communities that statutory agencies may find
hard to reach
Provide personalised support
1.
Meet people on a one-to-one basis. Give people
time to tell their stories and focus on what matters to me. Build trust with
the person, providing non- judgemental support, respecting diversity and
lifestyle choices. Work from a strength-based approach focusing on a persons assets.
2.
Be a friendly source of information about
wellbeing and prevention approaches.
3.
Help people identify the wider issues that
impact on their health and wellbeing, such as debt, poor housing, being
unemployed, loneliness and caring responsibilities.
4.
Work with the person, their families and carers
and consider how they can all be supported through social prescribing.
5.
Help people maintain or regain independence
through living skills, adaptations, enablement approaches and simple safeguards.
6.
Work with individuals to co-produce a simple
personalised support plan based on the persons priorities, interests, values
and motivations including what they can expect from the groups, activities
and services they are being connected to and what the person can do for
themselves to improve their health and wellbeing.
7.
Where appropriate, physically introduce people
to community groups, activities and statutory services, ensuring they are
comfortable. Follow up to ensure they are happy, able to engage, included and
receiving good support.
8.
Where people may be eligible for a personal
health budget, help them to explore this option as a way of providing funded, personalised
support to be independent, including helping people to gain skills for
meaningful employment, where appropriate.
9.
Support community groups and VCSE organisations
to receive referrals
10.
Forge strong links with local VCSE
organisations, community and neighbourhood level groups, utilising their
networks and building on whats already available to create a map or menu of
community groups and assets. Use these opportunities to promote micro-commissioning
or small grants if available.
11.
Develop supportive relationships with local VCSE
organisations, community groups and statutory services, to make timely,
appropriate and supported referrals for the person being introduced.
12.
Ensure that local community groups and VCSE
organisations being referred to have basic procedures in place for ensuring
that vulnerable individuals are safe and, where there are safeguarding
concerns, work with all partners to deal appropriately with issues. Where such
policies and procedures are not in place, support groups to work towards this
standard before referrals are made to them.
13.
Check that community groups and VCSE
organisations meet in insured premises and that health and safety requirements
are in place. Where such policies and procedures are not in place, support
groups to work towards this standard before referrals are made to them.
14.
Support local groups to act in accordance with
information governance policies and procedures, ensuring compliance with the
Data Protection Act.
15.
Work collectively with all local partners to
ensure community groups are strong and sustainable.
16.
Work with commissioners and local partners to
identify unmet needs within the community and gaps in community provision.
17.
Support local partners and commissioners to
develop new groups and services where needed, through small grants for
community groups, micro-commissioning and development support.
18.
Encourage people who have been connected to
community support through social prescribing to volunteer and give their time
freely to others, in order to build their skills and confidence, and strengthen
community resilience.
19.
Develop a team of volunteers within your service
to provide buddying support for people, starting new groups and finding
creative community solutions to local issues.
20.
Encourage people, their families and carers to
provide peer support and to do things together, such as setting up new
community groups or volunteering.
21.
Provide a regular confidence survey to
community groups receiving referrals, to ensure that they are strong, sustained
and have the support they need to be part of social prescribing.
Data capture
1.
Work sensitively with people, their families and
carers to capture key information, enabling tracking of the impact of social
prescribing on their health and wellbeing.
2.
Encourage people, their families and carers to
provide feedback and to share their stories about the impact of social
prescribing on their lives.
3.
Support referral agencies to provide appropriate
information about the person they are referring. Use the case management system
to track the persons progress. Provide appropriate feedback to referral
agencies about the people they referred.
4.
Work closely with GP practices within the PCN to
ensure that social prescribing referral codes are inputted to System One and
that the persons use of the NHS can be tracked, adhering to data protection
legislation and data sharing agreements with the clinical commissioning group (CCG).
Clinical Governance
1.
Identify risk issues that impact on peoples
health or social care needs.
2.
Take appropriate action to the significance of
the risk and consistent with protection procedures, applying protection
procedures, following lone worker procedure.
3.
Demonstrate effective team working inclusive of
all relevant professionals.
4.
Report all accidents / incidents, and all ill
health, failings in equipment and / or environment to line managers.
5.
Contribute towards audit and data collection as required.
6.
Once assessed as competent will be accountable
for their own practice within their area of responsibility when identified and
agreed with the line manager.
7.
Work with your line manager to undertake
continual personal and professional development, taking an active part in
reviewing and developing the roles and responsibilities.
8.
Adhere to organisational policies and
procedures, including confidentiality, safeguarding, lone working, information
governance, and health and safety.
9.
Work with the Clinical Director to access
regular clinical supervision, to enable you to deal effectively with the
difficult issues that people present.
Miscellaneous
1.
Work as part of the team to seek feedback,
continually improve the service and contribute to business planning.
2.
Undertake any tasks consistent with the level of
the post and the scope of the role, ensuring that work is delivered in a timely
and effective manner.
3. Duties
may vary from time to time, without changing the general character of the post
or the level of responsibility.
Supervision
The post holder will have access to appropriate clinical supervision and an
appropriate named individual in the PCN to provide general advice and support
on a day to day basis.