PCN Manager

Job description

Job responsibilities

JOB RESPONSIBILITIES

Financial and contractual performance and financial reporting

Responsibility for PCN financial performance

Produce an annual statement of Income and expenditure for PCN auditors

Provide financial reports to network practices

Business Planning and PCN Strategy Development

Lead the development of a 5-year strategic plan.

Support change and monitoring practice PCN DES performance

Identify new income streams and new services

Support, develop and evaluate strategic development of all services

Apply for PCN development funds and resources and to support the network achieve its objectives.

Support PCN development nationally and advising the Clinical Director and member practices on initiatives, policy development, best practice, and funding streams.

Provide digital transformation leadership to the PCN.

Meetings

Support all PCN meetings, lead and chair as required

Act as PCN representative on countywide PCN Business Manager meetings and other relevant meetings with the IBC and other partners

Act as point of contact for the Clinical Director, practices, screening communication, correspondence

Encouraging and fostering effective working relationships between networks and within the ILP

Work with member practices to consolidate the network, promoting its ethos and values.

Attend county digital transformation meetings.

Bids/Contracts: develop, sign off and responses

Reviewing PCN service specifications, identify KPIs and key deliverables

Prepare and present Business Cases to the PCN practices

Working with member practices to ensure that all obligations under the agreement are met and network practices are fairly and equitably remunerated.

Overseeing performance dashboards and supporting practices to implement remedial actions where needed.

Representing the interests of the network at contract meetings with other bodies such as the ICB

Presenting data to member practices, PCN clinical leads, Clinical Director and other stakeholders related to network performance

HR/Workforce planning

Lead and manage HR, performance, development and appraisal of network staff with clinical support where required

Manage workforce returns as required by NHS E/ICB

Lead on all PCN workforce planning and proposals for PCN

Act as a line manager for relevant or senior ARR roles

Attend ARR staff team meetings as required.

Communication and Engagement

Maintain effective and timely communication with network practices, clinical director, and network employees.

Communicate with network practices, ICB and other stakeholders such as the GP federation, Care Homes etc and promotes the identify and ethos of the network.

Communicate effectively with public groups, patients, and carers.

Be comfortable and competent at working at all levels.

Enable and encourage sharing of good practice across the network helping to reduce duplication and wastage

Apply professional standards

Develop a PCN wide social media communication

Oversee alignment of digital options for service delivery across the PCN

Digital Transformation

Identify opportunities for transformation activities, utilising access, and PHM data to tackle inequalities and supporting practices to deliver change, improving systems for enhancing patient care.

Link with the ICB and ICS teams within Gloucestershire, as well as NHSE regionally and nationally to ensure PCN maximises opportunities available for QI, digital transformation to maximise funding and resources.

Plan, co-ordinate and directly support the delivery of transformation activity in general practice within the PCN with a view to improving patient access, quality and continuity of care, staff and patient satisfaction, and the efficiency and sustainability of general practice services.

This job description is intended to be a guide to the scope and the responsibilities of the post and is not exhaustive. There may be other duties required of the post holder commensurate with the position as the PCN develops. The job description will be subject to regular review and amendments as necessary in consultation with the post holder.

Key working relationships

PCN Team

• Clinical Director
• Practice Managers
• Lead GPs
• Additional roles staff (Pharmacists, Pharmacy Technicians, Care Coordinators, Social prescribers, Mental Health Practitioners)
• Other network employees

ICS colleagues:

• Primary Care Contracting Team
• Integrated Community Teams
• Integrated Locality Partnership
• Care Homes
• Other Primary Care Networks
• Forest of Dean District Council/Publica (Social Prescribing Service)

Person Specification

Qualifications

Essential

• Please refer to the attached job description

Desirable

• Please refer to the attached job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mitcheldean Surgery

Address

Brook Street

Mitcheldean

Gloucestershire

GL17 0AU

Employer's website

https://www.mitcheldeansurgery.co.uk/ (Opens in a new tab)