Receptionist/Administrator x 2

St Brides Medical Care Centre

Information:

This job is now closed

Job summary

We are a friendly GP practice based in Duffryn, Newport looking for two enthusiastic and motivated Receptionist/Administrators to join the practice team here at St Brides Medical Centre. Candidates will need to be computer literate with excellent communicates skills, self-motivated and willing to help in all other areas of the practice as required.

Other qualities include the ability to work under pressure whilst remaining calm, patient and empathetic.

The positions will include general reception duties and a variety of administrative duties to assist in the smooth running of the Practice. Up to 37.5 hours, will consider job share.

Main duties of the job

The candidates will work as a member of the Reception Team in general reception and administrative duties. The roles require excellent communication skills, initiative, good keyboard skills and the ability to work without direct supervision.

Previous experience of working within a healthcare environment would be desirable but is not essential.

About us

St Brides Medical Centre is a Training Practice located on the west side of Newport in the heart of Duffryn. We currently provide care for approximately 6,700 patients within our practice area.

St Brides Medical Centre is under the dynamic leadership and guidance of Dr Natasha Collins. We have an extensive clinical team consisting of GPs, an Independent Prescribing Nurse Practitioner, an Independent Prescribing Enhanced Pharmacy Practitioner, a fantastic Nursing Team and a very friendly, very knowledgeable reception and administration team.

We are very well supported by our extended Primary Care Colleagues in the Community and between us all we have a wealth of experience and a thirst for providing innovative healthcare in an ever changing world.

Date posted

10 June 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

A0706-21-6140

Job locations

Tredegar House Drive

Duffryn

Newport

Gwent

NP10 8UX


Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

1. To promote the privacy and dignity of patients at all times, respecting the confidential nature of the work or as defined by the Practice.

2. Answering the telephone in a polite and timely manner, within 4 rings wherever possible.

3. General reception duties i.e. booking appointments, filing blood forms etc.

4. General administration duties i.e. scanning, electronic filing, registration of patients, GP2GP etc.

5. To assist in the processing of repeat prescriptions.

6. To accurately record and transfer messages.

7. The opening and distribution of both internal and external mail.

8. Filing, sorting and distributing blood reports and Out of Hour reports to correct Clinicians.

9. Managing appointments for six week baby checks and ensure 1st childhood immunisations are booked with Practice Nurse

10. All aspects of patient deductions i.e printing all corresponds, filing and returning medical records to stalls.

11. To work within agreed Policies, Procedures and Guidelines as identified by the practice.

12. To receive training as deemed necessary by the Practice Manager and to attend team meetings as necessary.

13. To participate in appraisal and personal development plans as required.

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

1. To promote the privacy and dignity of patients at all times, respecting the confidential nature of the work or as defined by the Practice.

2. Answering the telephone in a polite and timely manner, within 4 rings wherever possible.

3. General reception duties i.e. booking appointments, filing blood forms etc.

4. General administration duties i.e. scanning, electronic filing, registration of patients, GP2GP etc.

5. To assist in the processing of repeat prescriptions.

6. To accurately record and transfer messages.

7. The opening and distribution of both internal and external mail.

8. Filing, sorting and distributing blood reports and Out of Hour reports to correct Clinicians.

9. Managing appointments for six week baby checks and ensure 1st childhood immunisations are booked with Practice Nurse

10. All aspects of patient deductions i.e printing all corresponds, filing and returning medical records to stalls.

11. To work within agreed Policies, Procedures and Guidelines as identified by the practice.

12. To receive training as deemed necessary by the Practice Manager and to attend team meetings as necessary.

13. To participate in appraisal and personal development plans as required.

Person Specification

Qualifications

Essential

  • Excellent communication skills
  • Good keyboard skills
  • Ability to listen
  • Professional attitude

Desirable

  • Experience of working within a Healthcare environment
  • Excellent IT Skills
  • Ability to be flexible in working hours.
Person Specification

Qualifications

Essential

  • Excellent communication skills
  • Good keyboard skills
  • Ability to listen
  • Professional attitude

Desirable

  • Experience of working within a Healthcare environment
  • Excellent IT Skills
  • Ability to be flexible in working hours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Brides Medical Care Centre

Address

Tredegar House Drive

Duffryn

Newport

Gwent

NP10 8UX


Employer's website

https://www.stbridesmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

St Brides Medical Care Centre

Address

Tredegar House Drive

Duffryn

Newport

Gwent

NP10 8UX


Employer's website

https://www.stbridesmedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Clare Etheridge

clare.etheridge@wales.nhs.uk

01633815161

Date posted

10 June 2021

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

A0706-21-6140

Job locations

Tredegar House Drive

Duffryn

Newport

Gwent

NP10 8UX


Privacy notice

St Brides Medical Care Centre 's privacy notice (opens in a new tab)