Job summary
The post-holder will undertake tasks and duties delegated by
the Practice Manager, Nurse Manager or GP following policy and procedures. The post-holder will
support and assist the clinicians in the provision of patient care. You must
work at all times within your own competence and use your own judgement, knowledge,
and common sense in your day to day activities.
The General Practice Assistant will support GPs and other
clinicians in the smooth running of clinics by performing both routine
administrative and clinical tasks. The duties and responsibilities of the
General Practice Assistant may include any or all the items in the following
list. Duties may be varied from time-to-time dependent on current and evolving
workload and staffing levels.
Main duties of the job
- Preparing patients prior to going into see
GP/clinicians, taking a brief history and baseline clinical readings.
- Undertake, measure, process and record: Blood pressure
and pulse, Height and weight body mass index, Urine testing, Measurement of
blood glucose, ECGs, Phlebotomy (blood samples), Prepare specimens for
investigation, Peak flow measurement, Spirometry.
- Support the recall system for Long Term Condition
reviews and work with other healthcare professionals to monitor long-term
conditions.
- Completing basic (non-opinion) forms for GPs to approve and sign.
- Arrange appointments, referrals, tests and follow up of
patients on behalf of the clinician.
- Support the GP with liaising with external agencies.
- Perform other clinical tasks as trained and agreed to
meet the needs of the Practice.
- Prepare and maintain environments and equipment before,
during and after patient care interventions according to Infection Control
guidelines and monitoring.
- Assist with the maintenance and control stock levels of
clinical equipment and supplies of stocks.
- Support QOF (Quality and Outcomes Framework).
- Support clinicians with administrative tasks, input in to
the clinical computer system and assisting the clinician in a variety of
clinics.
- Sort clinical post and prioritise for the GP. Extract
information from clinical letters.
- Maintain accurate and complete records.
About us
Spen Health and Wellbeing Primary Care Network is an alliance of seven practices within Cleckheaton, Liversedge and Heckmondwike, working together under the direction of NHS England for the benefit of its collective patient group.
We aim to align and improve services in the area for our 52,500 registered patients. Our patients are placed at the centre of our care and service delivery. The Board is comprised of GPs, Practice Managers and ANPs from our seven practices - Brookroyd Surgery, Cleckheaton Group Practice, Cook Lane Surgery, The Greenway Medical Practice, Liversedge Health Centre, Parkview Surgery and Undercliffe Surgery.
You will work across the PCN practices.
You will initially be employed by Curo Health Federation.
Job description
Job responsibilities
The post-holder will undertake tasks and duties delegated by
the Practice Manager, Nurse Manager or GP following policy and procedures. The
post-holder will support and assist the clinicians in the provision of patient
care. You must work at all times within your own competence and use your own
judgement, knowledge, and common sense in your day to day activities.
The General Practice Assistant will support GPs and other
clinicians in the smooth running of clinics by performing both routine
administrative and clinical tasks. The duties and responsibilities of the
General Practice Assistant may include any or all the items in the following
list. Duties may be varied from time-to-time dependent on current and evolving
workload and staffing levels.
Duties & Responsibilies:
- Preparing patients prior to going into see
GP/clinicians, taking a brief history and baseline clinical readings.
- Undertake, measure, process and record: Blood pressure
and pulse, Height and weight body mass index, Urine testing, Measurement of
blood glucose, ECGs, Phlebotomy (blood samples), Prepare specimens for
investigation by the pathology laboratory, Peak flow measurement, Spirometry.
- Support the recall system for Long Term Condition
reviews and work with other healthcare professionals to monitor long-term
conditions, in-line with national and local policies and practice needs.
- Completing basic (non-opinion) forms and core elements
of some forms for GPs to approve and sign such as insurance forms, mortgage,
benefits agency forms etc.
- Arrange appointments, referrals, tests and follow up of
patients on behalf of the clinician, both internally (to other clinicians or
support staff) and externally (to the hospital, community services etc.).
- Support the GP with liaising with external agencies such
as arranging admissions so the GP can continue with their consultations and
signposting patients to other health care professionals.
- Assist in raising awareness and promotion of health
within own competence.
- Give accurate and appropriate information to patients
within own competence.
- Act as chaperone and assist patients.
- Perform other clinical tasks as trained and agreed to
meet the needs of the Practice.
- Prepare and maintain environments and equipment before,
during and after patient care interventions according to Infection Control
guidelines and monitoring.
- Assist with the maintenance and control stock levels of
clinical equipment and supplies of stocks such as vaccines, injectables and
other drugs in according to current guidelines and Practice policy.
- Support QOF (Quality and Outcomes Framework).
- Support clinicians with administrative tasks, input in to
the clinical computer system and assisting the clinician in a variety of
clinics not limited to but including: immmunisation and vaccination, smear,
wound, coils and implants, minor surgery, joint injections.
- Sort clinical post and prioritise for the GP. Extract
information from clinical letters that need coding and adding to patient notes.
- Maintain accurate and complete records and other
documentation in accordance with Practice protocol.
This job description is neither exhaustive nor exclusive and
will be reviewed periodically. You are required to carry out any duties that
may reasonably be requested by the manager. You will need to be flexible in
developing the role to provide the best possible care to patients.
Job description
Job responsibilities
The post-holder will undertake tasks and duties delegated by
the Practice Manager, Nurse Manager or GP following policy and procedures. The
post-holder will support and assist the clinicians in the provision of patient
care. You must work at all times within your own competence and use your own
judgement, knowledge, and common sense in your day to day activities.
The General Practice Assistant will support GPs and other
clinicians in the smooth running of clinics by performing both routine
administrative and clinical tasks. The duties and responsibilities of the
General Practice Assistant may include any or all the items in the following
list. Duties may be varied from time-to-time dependent on current and evolving
workload and staffing levels.
Duties & Responsibilies:
- Preparing patients prior to going into see
GP/clinicians, taking a brief history and baseline clinical readings.
- Undertake, measure, process and record: Blood pressure
and pulse, Height and weight body mass index, Urine testing, Measurement of
blood glucose, ECGs, Phlebotomy (blood samples), Prepare specimens for
investigation by the pathology laboratory, Peak flow measurement, Spirometry.
- Support the recall system for Long Term Condition
reviews and work with other healthcare professionals to monitor long-term
conditions, in-line with national and local policies and practice needs.
- Completing basic (non-opinion) forms and core elements
of some forms for GPs to approve and sign such as insurance forms, mortgage,
benefits agency forms etc.
- Arrange appointments, referrals, tests and follow up of
patients on behalf of the clinician, both internally (to other clinicians or
support staff) and externally (to the hospital, community services etc.).
- Support the GP with liaising with external agencies such
as arranging admissions so the GP can continue with their consultations and
signposting patients to other health care professionals.
- Assist in raising awareness and promotion of health
within own competence.
- Give accurate and appropriate information to patients
within own competence.
- Act as chaperone and assist patients.
- Perform other clinical tasks as trained and agreed to
meet the needs of the Practice.
- Prepare and maintain environments and equipment before,
during and after patient care interventions according to Infection Control
guidelines and monitoring.
- Assist with the maintenance and control stock levels of
clinical equipment and supplies of stocks such as vaccines, injectables and
other drugs in according to current guidelines and Practice policy.
- Support QOF (Quality and Outcomes Framework).
- Support clinicians with administrative tasks, input in to
the clinical computer system and assisting the clinician in a variety of
clinics not limited to but including: immmunisation and vaccination, smear,
wound, coils and implants, minor surgery, joint injections.
- Sort clinical post and prioritise for the GP. Extract
information from clinical letters that need coding and adding to patient notes.
- Maintain accurate and complete records and other
documentation in accordance with Practice protocol.
This job description is neither exhaustive nor exclusive and
will be reviewed periodically. You are required to carry out any duties that
may reasonably be requested by the manager. You will need to be flexible in
developing the role to provide the best possible care to patients.
Person Specification
Qualifications
Essential
- GCSE grade C or above (grade 4 or above) in English and Maths
- Willingness to undertake training and continued professional development
Desirable
- GP Assistant Certificate qualification
- Knowledge of medical terminology
- NVQ level 2 or equivalent; or detailed patient services knowledge
Experience
Essential
- Experience of working under own direction
- Experience in a patient focused environment
- Experience of working in a clinical role within a health care setting e.g., as a Healthcare Assistant or Healthcare Support Worker
- Evidence of experience in wide range of administrative systems and software programmes
Desirable
- Experience of supporting service improvement
- Previous experience in NHS/Primary Care/Local Authority role
- Experience of working within a medical environment
Skills/Competencies
Essential
- Ability to understand treatments and procedures and communicate these effectively
- Experience of planning and organising complex meetings/agendas
- Evidence of working with IT systems
- Evidence of ability to support collation and analysis of data
- Excellent verbal and written skills
- Ability to provide and receive complex information
- Excellent interpersonal skills
- Undertaking ECGs, blood pressure, phlebotomy, dipstick urine, and other clinical competencies
Desirable
- Experience of working as a GP Assistant
- Clinical coding
- Experience of using a medical software package e.g. SystmOne
- Aware of safeguarding responsibilites
Other
Essential
- Demonstrable ability to show kindness and compassion
- Demonstrate ability to reflect and learn from situations
- Identifies difficulties as challenges and works with others to identify solutions
- Demonstrates co-operative team working and awareness of the roles of other professionals
- Able to work on own initiative, organising and prioritising own workload to set deadlines
- Ability to adapt and change approach as circumstance dictates
- Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Can do attitude, able to maintain positivity in the face of adversity
- Good time keeping
- Flexible approach to work
Person Specification
Qualifications
Essential
- GCSE grade C or above (grade 4 or above) in English and Maths
- Willingness to undertake training and continued professional development
Desirable
- GP Assistant Certificate qualification
- Knowledge of medical terminology
- NVQ level 2 or equivalent; or detailed patient services knowledge
Experience
Essential
- Experience of working under own direction
- Experience in a patient focused environment
- Experience of working in a clinical role within a health care setting e.g., as a Healthcare Assistant or Healthcare Support Worker
- Evidence of experience in wide range of administrative systems and software programmes
Desirable
- Experience of supporting service improvement
- Previous experience in NHS/Primary Care/Local Authority role
- Experience of working within a medical environment
Skills/Competencies
Essential
- Ability to understand treatments and procedures and communicate these effectively
- Experience of planning and organising complex meetings/agendas
- Evidence of working with IT systems
- Evidence of ability to support collation and analysis of data
- Excellent verbal and written skills
- Ability to provide and receive complex information
- Excellent interpersonal skills
- Undertaking ECGs, blood pressure, phlebotomy, dipstick urine, and other clinical competencies
Desirable
- Experience of working as a GP Assistant
- Clinical coding
- Experience of using a medical software package e.g. SystmOne
- Aware of safeguarding responsibilites
Other
Essential
- Demonstrable ability to show kindness and compassion
- Demonstrate ability to reflect and learn from situations
- Identifies difficulties as challenges and works with others to identify solutions
- Demonstrates co-operative team working and awareness of the roles of other professionals
- Able to work on own initiative, organising and prioritising own workload to set deadlines
- Ability to adapt and change approach as circumstance dictates
- Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Can do attitude, able to maintain positivity in the face of adversity
- Good time keeping
- Flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
