Job summary
We are pleased to advertise for the role of Senior Medical Secretary at our busy, friendly GP Practice based in Newton Aycliffe. We are looking for an enthusiastic team player to lead our medical secretary team.
The Practice has approximately 13500 patients and we have 6 GP Partners along with salaried GP's, Advanced Nurse Practitioners, Practice Nurses and Health Care Assistants. We also have a large Administration team of 20 staff.
This role is a Senior Medical Secretary role, this means you will be managing 2 part time secretaries along side your role of medical secretary.
Main duties of the job
Main duties of the job:-
The following are the core responsibilities of the Senior
Medical Secretary. There may be, on occasion, a requirement to carry out other
tasks; this will be dependent upon factors such as workload and staffing levels.
Support the Administration Team Manager by being
accountable for all secretarial tasks and responsibilities.
Point of contact. Be the immediate point of contact
to the Administration Team Manager for secretarial user groups on SystmOne.
Production of the weekly secretarial task rota
Delegate and prioritise workloads when necessary.
This includes the scrutiny of who completes dictations, tasks, referral
rejections, medical record requests, secretary email inbox, adhoc duties.
Typing letters, reports and associated documentation as required
Liaising with external agencies such as hospitals and community
services, ensuring referrals are processed efficiently
Managing all enquires in an effective manner
Maintaining an accurate referrals database
Actioning all incoming generic emails
Processing letters as requested
Actioning Systmone Secretarial tasks
Inputting data into the patients healthcare records as necessary
Processing referrals using the electronic referral system (ERS)
Processing requests for information i.e., SAR, insurance/solicitors
letters and DVLA forms
Answering secretarial related incoming phone calls, transferring calls
or dealing with the callers request appropriately.
About us
The Practice has approximately 13500 patients and we have 6 GP Partners along with salaried GP's, Advanced Nurse Practitioners, Practice Nurses and Health Care Assistants. We also have a large Administration team of 20 staff.
We are a friendly Practice based in Newton Aycliffe and we also have a branch surgery in Heighington Village.
Job description
Job responsibilities
Senior Medical Secretary Job summary
To be responsible for Leading the Medical Secretary team and undertaking a wide range of secretarial duties supporting busy GP Practice.
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
We are looking for someone to work full time hours of 37 hours per week Monday Friday.
Main duties of the job:-
The following are the core responsibilities of the Senior Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
Support the Administration Team Manager by being accountable for all secretarial tasks and responsibilities.
Point of contact. Be the immediate point of contact to the Administration Team Manager for secretarial user groups on SystmOne.
Production of the weekly secretarial task rota
Delegate and prioritise workloads when necessary. This includes the scrutiny of who completes dictations, tasks, referral rejections, medical record requests, secretary email inbox, adhoc duties.
Typing letters, reports and associated documentation as required
Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
Managing all enquires in an effective manner
Maintaining an accurate referrals database
Actioning all incoming generic emails
Processing letters as requested
Actioning Systmone Secretarial tasks
Inputting data into the patients healthcare records as necessary
Processing referrals using the electronic referral system (ERS)
Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
Answering secretarial related incoming phone calls, transferring calls or dealing with the callers request appropriately.
Maintaining a clean, tidy, effective working area at all times
Supporting all clinical staff with general administrative tasks as requested
Job description
Job responsibilities
Senior Medical Secretary Job summary
To be responsible for Leading the Medical Secretary team and undertaking a wide range of secretarial duties supporting busy GP Practice.
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
We are looking for someone to work full time hours of 37 hours per week Monday Friday.
Main duties of the job:-
The following are the core responsibilities of the Senior Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
Support the Administration Team Manager by being accountable for all secretarial tasks and responsibilities.
Point of contact. Be the immediate point of contact to the Administration Team Manager for secretarial user groups on SystmOne.
Production of the weekly secretarial task rota
Delegate and prioritise workloads when necessary. This includes the scrutiny of who completes dictations, tasks, referral rejections, medical record requests, secretary email inbox, adhoc duties.
Typing letters, reports and associated documentation as required
Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
Managing all enquires in an effective manner
Maintaining an accurate referrals database
Actioning all incoming generic emails
Processing letters as requested
Actioning Systmone Secretarial tasks
Inputting data into the patients healthcare records as necessary
Processing referrals using the electronic referral system (ERS)
Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
Answering secretarial related incoming phone calls, transferring calls or dealing with the callers request appropriately.
Maintaining a clean, tidy, effective working area at all times
Supporting all clinical staff with general administrative tasks as requested
Person Specification
Qualifications
Essential
- Qualifications
- Essential:-
- A-C in Maths and English at GCSE Level
- RSA 3 or equivalent including Audio Typing
Person Specification
Qualifications
Essential
- Qualifications
- Essential:-
- A-C in Maths and English at GCSE Level
- RSA 3 or equivalent including Audio Typing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
