Primary Care Network Pharmacy Technician

Job description

Job responsibilities

Clinical responsibilities of the Pharmacy Technician

Undertake patient-facing and patient-supporting roles to ensure effective medicines use, through shared-decision making conversations with patients.

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

Support, as determined by the PCN, medication reviews and medicines reconciliation for care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.

Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.

Technical and Administrative responsibilities

Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation.

Supervise the prescribing and practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests;

Provide leadership for medicines optimisation systems across PCNs, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines;

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS); and

Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health.

Medicines management

Dealing with medication queries including acute medication requests, patient medication and prescription queries. This may involve removing unwanted items, checking review dates, ensuring necessary blood tests and monitoring has been carried out, prescription synchronization etc.

Updating of medication received from secondary care on the patient medical record, where appropriate.

To support the lead GP for prescribing with clinical administration, projects and audits to improve services and initiatives to enhance safety, quality and cost effectiveness of prescribing (e.g. Prescribing Quality Scheme as assigned by CCG Medicines Management Team, MHRA updates etc.)

Person Specification

Qualifications

Essential

• GCSE or equivalent in both Maths and English at Grade C or above.
• Diploma Level 3 or equivalent in Pharmacy Services.
• Registered with the General Pharmaceutical Council (GPhC)
• Enthusiasm to continue to learn and develop.

Desirable

• Evidence of further training and qualifications.

Experience

Essential

• Managing patient medication.
• Using IT systems to record, analyse and communicate information accurately.

Desirable

• More than three years experience working within Primary Care.
• Using the SystmOne clinical system.
• Good working knowledge of Microsoft Office

Personal Attributes

Essential

• Good communicator.
• Ability to build strong working relationships.
• Well-organised, diligent, and attentive to detail.
• Self-motivated and able to prioritise.
• Works well as part of a team.
• Resilient; ability to work under pressure and manage personal stress.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Millwood Partnership

Address

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

Employer's website

https://www.millwoodsurgery.co.uk/ (Opens in a new tab)