HR Manager

Job description

Job responsibilities

The post holder will:

Operational Responsibilities

• Provide written and verbal advice, support and guidance to managers and staff for all aspects of HR
• Act as a trusted advisor to all staff

• Attend management meetings to report and address any issues, whilst also providing advice and guidance
• Implement and develop HR best practice initiatives aligned with overall business strategy
• Take a lead role in key HR projects as required
• Communicate, develop and update practice policies and procedures in line with legislations and organisational requirements
• Maintain up-to-date HR documentation, ensuring contracts of employment are provided to all staff and that all relevant employment legislation is followed
• Ensure that all staff are legally employed and they meet the necessary employment standards
• Assist recruitment processes such as advertisements, advising managers, drafting person specifications and job descriptions, reviewing various recruitment processes, DBS checks
• Be respectful to all staff, and provide a supportive service
• To support and advise any changes to terms and conditions and policies with business justification
• Work closely with the MSO HR to manage and oversee the daily operations of the HR department, acting as a point of escalation
• Line manage the MSO HR, including support, appraisal, approving annual leave, reviews, providing feedback
• Co-ordinate and administer payroll to the specification of the payroll provider in order for the provider service to manage payroll and pension services. This will also include reporting sickness, overtime, change of hours and rate of pay, new starters and leavers.
• Ensure statutory legislation is followed for National Minimum Wage and Employer Pension Contributions
• Co-ordinate sickness absence processes, to include meeting and discussing absences with managers and employees providing support and improvements. This can comprise of advising reasonable adjustments, producing risk assessments, Occupational Health referrals.
• Develop and implement effective staff appraisal and monitoring systems alongside practice/operations managers
• Be responsible for planning ahead for the following year with regards to calculating annual leave for all employees
• Process and provide guidance and support for staff pre, during and post maternity/paternity
• Liaise with outside agencies
• Co-ordinate and support work experience applicants
• Co-ordinate the recruitment of staff and provide a general personnel management service.
• Ensure that all staff are legally employed and they meet the necessary employment standards.
• Initiate, co-ordinate, deliver, record and monitor all staff training

Quality

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet organisational needs.
• Effectively manage own time, workload and resources.

Contribution to the Implementation of Services

• Apply Practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Understand the impact of employment legislation upon operations within the Practice.
• Carry out robust record keeping arrangements which are compliant with the practice retention policy.
• Liaise with and report to the Partners and the Management team.
• Provide an efficient administrative support service as required.
• Have a working knowledge, and contribute to Surgery handbooks, internal policies and procedures and apply them.
• Be conversant with and implement the Health and Safety at Work Act, Employment Law, The Data Protection Act and other legislation relative to the role.
• Be conversant with the CQC outcomes and ensure they are complied with
• Undertake any relevant training as required relating to organisational standards and changes to software or systems.
• Develop harmonious and effective relationships across all practice teams and with patients.
• Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate and produce reports as required.

Infection Prevention & Control

In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan or appraisal.

THE ABOVE LIST OF RESPONSIBILITES IS NOT EXHAUSTIVE AND MAY BE SUBJECT TO CHANGE AFTER DISCUSSION WITH MANAGER WHERE APPROPRIATE.

WORKING CONDITIONS

The post holder will be required to use VDU frequently, for prolonged periods of time.

Person Specification

Other

Essential

• Able to work additional hours at peak periods with reasonable notice
• Undergo DBS check

Qualifications

Essential

• 5 GCSEs or equivalent including maths and English
• Recognised Microsoft Office Qualification (e.g. ECDL) or demonstrable experience
• HR qualification and/or relevant experience

Desirable

• Chartered Institute of Personnel and Development Level 3 Foundation Qualification or above.

Experience

Essential

• Demonstrable experience of systems related to people management and appraisal system
• Experience of supporting change management and redundancy processes
• Administration experience to include management, development and operation of admin systems and procedures
• Experience of payroll processes
• Experience of utilising Microsoft office software
• Experience of dealing with the public and professional organisations
• (All with evidence of either being recent or regularly updated)

Desirable

• Knowledge of Primary Care Education Strategy
• Minimum of 3 years either in an HR office or as a mixture of HR office and practice experience

Knowledge/Skills

Essential

• An understanding of PAYE
• A knowledge of the NHS pensions scheme
• Sound knowledge of employment law, health & safety law and management of risk
• Excellent organisational skills
• Ability to maintain focused and calm under pressure
• Ability to collaborate with staff and other professionals
• Advanced numeracy skills
• Excellent keyboard and computer skills
• Good time management
• Methodical and organised
• Excellent communication (oral and written) and inter personal skills
• Ability to prioritise workload

Qualities/Attributes

Essential

• Ability to communicate effectively with managerial budget holders
• A demonstrable commitment to professional development
• Ability to listen and empathise
• Able to build an effective relationship with internal and external contacts
• Ability to meet deadlines
• A quality approach to work, including the initiative to contribute to ongoing development of systems and practices
• Conscientious about detail, methodical and organised
• Personal integrity
• An understanding, acceptance and adherence to the need for strict confidentiality
• Positive and open attitude to change and a pro-active approach but also pragmatic and realistic
• Ability to work as part of an integrated multi-skilled team
• Adaptable, innovative, forward looking
• Comfortable working to agreed objectives
• Ability to work independently
• Honest, caring and sympathetic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lion Health

Address

2 Lowndes Road

Stourbridge

West Midlands

DY8 3SS

Employer's website

http://lion-health.co.uk/ (Opens in a new tab)