Job responsibilities
Job Summary:
To process all relevant prescriptions as
authorised by GPs and prescribing nurses where appropriate in accordance with
the principles of good practice.
Job Responsibilities:
To ensure that all medicines and
appliances dispensed are checked against the prescription and whenever there is
doubt about the appropriateness of the item, or about the dose or labelling
instructions to check with the authorising doctor or duty doctor .
To collect all due prescription
charges and ensure that the patient declaration on the reverse of the FP10 is
duly filled in and signed by the patient.
To ensure that all monies received
or handled on behalf of the Practice are appropriately stored and banked and a
record kept of all financial transactions.
To endorse all prescription forms
as appropriate, collate and forward the forms in a secure manner to the PPA for
processing and reimbursement. The forms should be bundled in accordance with
current PPA guidelines and include any necessary accompanying paperwork such as
the FP34D and invoices as required by the PPA.
To promptly forward all invoices
and dispensary related correspondence to the Practice Manager or dispensary
manager according to Practice policy.
To notify the authorising doctor
of any FP10 returns/feedback from the PPA so that any appropriate remedial
action may be taken.
To operate efficient stock control
appropriate to the needs of the Practice with the objective of ensuring
continuity of supply for patients and minimising wastage through out of date
stock.
To ensure that drugs are stored in
an appropriate manner in accordance with the accompanying instructions.
To ensure that shelves and all work
surfaces are regularly cleaned to maintain a high level of hygiene within the
dispensary and that all dispensary equipment is kept clean and kept in good
working order.
To take prompt action in response
to any drug alert bulletins that may be received from time to time.
To ensure that refrigerated items
are stored at the appropriate temperature and to maintain a temperature control
record/logbook.
To maintain full and accurate
records of all dispensing transactions incorporating the use of computers when available
and appropriate.
To
undertake any necessary work as may be required and appropriate to maintain a
high standard and efficient dispensing service.
Confidentiality:
- In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other
matters. They do so in confidence
and have the right to expect that staff will respect their privacy and act
appropriately
- In
the performance of the duties outlined in this Job Description, the
post-holder may have access to confidential information relating to
patients and their carers, Practice staff and other healthcare
workers. They may also have access
to information relating to the Practice as a business organisation.
All such information from any source is to be regarded as strictly
confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the Practice may only be divulged to authorised persons in
accordance with the Practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in
promoting and maintaining their own and others health, safety and security as
defined in the Practice Health & Safety Policy, to include:
- Using
personal security systems within the workplace according to Practice
guidelines
- Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks
- Making
effective use of training to update knowledge and skills
- Using
appropriate infection control procedures, maintaining work areas in a tidy
and safe way and free from hazards
- Reporting
potential risks identified
Equality and Diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a way
that recognizes the importance of peoples rights, interpreting them in a
way that is consistent with Practice procedures and policies, and current
legislation
- Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a
manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Quality:
The
post-holder will strive to maintain quality within the Practice, and will:
- Alert other team
members to issues of quality and risk
- Assess own
performance and take accountability for own actions, either directly or
under supervision
- Contribute to the
effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
- Work effectively
with individuals in other agencies to meet patients needs
- Effectively
manage own time, workload and resources
Communication:
The post-holder
should recognize the importance of effective communication within the team and
will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognize
peoples needs for alternative methods of communication and respond
accordingly
Contribution to the Implementation of
Services:
The
post-holder will:
- Apply Practice
policies, standards and guidance
- Discuss with
other members of the team how the policies, standards and guidelines will
affect own work
- Participate in
audit where appropriate
