Research Coordinator

Job description

Job responsibilities

General Responsibilities

Act as a point of contact for members of the research team, patients, external study teams, and partner organisations.

Be alert to available academic and commercial studies allowing timely expression of interest for suitable studies

Provide administrative support to the clinical research team, Principal Investigators, and operational research leads.

Prepare study documentation and organise site set-up requirements in a timely manner (particularly adhering to the rapid turnaround times required with commercial studies)

Support the clinical research team to recruit to target for each study

Arrange and support research-related meetings, including minute-taking and preparing agendas.

Support coordination of participant visits including scheduling, reminders, and preparation of study documentation.

Maintain accurate filing and archiving systems in line with GCP and regulatory requirements.

Oversee timely and accurate study shut-down activities

Ensure adequate supplies of study materials, forms and equipment; assist with ordering replacements.

Work flexibly to support evolving research workload and deadlines.

Data & Information Management

Enter and manage high-quality, accurate study data using electronic and paper-based systems.

Maintain research databases, screening logs, recruitment trackers and activity reports.

Assist in the production of data reports for internal and external stakeholders.

Ensure data handling complies with GDPR, Data Protection Act, ICH-GCP and local governance.

Maintain and update Site Files, ensuring version control and documentation accuracy.

Prepare documents for archiving and ensure compliance with study close-down procedures.

Financial Administration

Support accurate financial tracking of research activity.

Lead on trial-related invoicing, ensuring invoices are raised and remittances followed up.

Work collaboratively with practice finance teams to maintain balanced research accounts.

Assist with costings and financial documentation for new studies where required.

Quality & Compliance

Ensure all work adheres to GCP, practice SOPs and study protocols at all times.

Identify and escalate issues related to quality, safety or study conduct.

Support internal quality checks, data query resolution and audit preparation.

Maintain a safe, clean and organised working environment.

Communication

Communicate clearly and professionally with participants, carers and colleagues.

Respond to enquiries promptly and direct issues appropriately.

Provide patients with accurate, accessible information about research participation.

Support effective communication across the research team and wider clinical services.

Support the uptake of PRES by helping to raise awareness among patients and staff, embedding PRES into research workflows, improving patient engagement and response rates, monitoring and improving uptake and championing a feedback culture.

This job description is not a complete list of duties but is intended to give a general indication of the range of work undertaken. It will vary over time as demands and priorities within the NHS change. Significant changes in the range of work undertaken will be made only after discussion with the post holder.

Person Specification

Abilities & Aptitudes

Essential

• Ability to handle all interactions in a professional manner
• Professional, empathetic and patient focused attitude
• In communication, ability to assess any given situation and to respond in the appropriate manner, with a high degree of tact & diplomacy
• Excellent organisational skills
• Strong attention to detail and accuracy in record-keeping
• Ability to work within protocols, SOPs and regulatory frameworks
• Ability to organise and prioritise work, work under pressure, and to adhere to deadlines and targets
• Ability to handle information securely and confidentially
• Ability to work with a wide range of staff and external partners
• Ability to work on own initiative
• Able to work efficiently and with a great degree of accuracy, often at a rapid pace
• Excellent written and verbal communication

Desirable

• Aptitude to adapt working style to meet the needs of the patient
• Aptitude to use standard office equipment efficiently
• Commitment to personal development

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Good general education with demonstrable ability in Mathematics and English Language

Desirable

• NVQ Level 3 in Business Administration or equivalent experience

Experience

Essential

• Experience of maintaining and manipulating computerised and/or paper based data/information
• Experience in administrative or data-focused roles
• Strong IT skills including database use and digital literacy

Desirable

• Experience of working in a GP Practice or NHS environment
• Previous experience in clinical research, healthcare or NHS settings
• Understanding of GCP and research governance, although training can be provided
• Experience working with clinical IT systems
• Experience with financial tracking or invoicing
• An awareness of equal opportunities
• An awareness of Health and Safety within the workplace

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pioneer Medical Group

Address

Ridingleaze Health Hub

Ridingleaze

Bristol

BS110QE

Employer's website

https://www.pioneermedicalgroup.co.uk/ (Opens in a new tab)