Job summary
This is a role established to support the Business
Managers in carrying out day-to-day activities and to provide a source of
advice in the event of their absence.
The post-holder will work closely with, and under
the direction of, the Business Managers to improve standards across a wide
range of clinical and administrative activity.
To work with the Business Managers to ensure that
the Practice fulfils its Care Quality Commission (CQC) requirements and staff
receive all necessary training.
To undertake a variety of administrative and
secretarial duties on behalf of the Business Managers.
The role will be based at Newton Place Surgery but the successful applicant will be expected to provide cross cover to Faversham Health Centre when required.
Main duties of the job
Provide support to the Business Managers in
project work, and in the running of key systems and procedures such as
Information Governance, Human Resources, Urgent Treatment Centre administration and Health and Safety.
Be responsible for the promotion, monitoring and
documentation of performance and quality standards within the Practice, using
IT and manual solutions under the direction of the Business Managers. To become
familiar with all relevant aspects of the clinical software system and their
applications.
Manage data quality issues, providing support and
guidance to Practice staff in the use of the clinical system to promote quality
achievement.
Undertake specific assigned tasks, project
support, general administration or development work which may arise from time
to time.
Become
familiar with all national and local quality standards for primary care.
The post holder will be
aware of the various statutory requirements and will assist in implementation
as directed by the Business Managers. There is a need to work closely with
non-clinical and clinical staff to ensure the smooth running of the Practice,
reporting any problems encountered to the relevant person.
Training requirements will
be monitored by yearly appraisal. Personal development will be encouraged and
supported by the Practice. It is the individuals responsibility to remain up
to date with recent developments.
About us
Faversham Medical Group consists of 2 GP surgeries;
Faversham Medical Practice and Newton Place Surgery. We also run an Urgent
Treatment Centre based at Faversham Health Centre.
We are a friendly and supportive team.
Faversham is a beautiful, historic market town. It is close
to the vibrant city of Canterbury; just 60 miles from London and yet within
easy reach of attractive coastline areas and beaches.
Job description
Job responsibilities
The post-holder will assist the Business Managers in implementing and leading on the full range of promotion and management of their own and others health, safety and security as defined in the Practice Health & Safety policy, the Practice Health & Safety manual, and the Practice Infection Prevention and Control policy and published procedures. This will include:
- Maintain own knowledge and liaise with the Business Managers and others to update policies relating to Health and Safety and Infection Prevention and Control to ensure the Practice is compliant with current legislation and best practice.
- Assist the Business Managers to carry out regular reviews of Health and Safety, and other policies and to communicate changes effectively across the Practice.
- Assist the Business Managers to ensure that adequate fire prevention and security systems are in place and arrange all necessary safety checks and risk assessments, following up actions and obtaining all necessary information and ensuring good record keeping.
- Assist the Business Managers to ensure that staff and building occupants are aware of security and fire procedures and that these are correctly followed.
- Assist the Business Managers to carry out hazard spotting exercises and make effective use of training to ensure staff members take responsibility for their own and others health and safety across the workplace.
- Assist the Business Managers by carrying out any necessary risk assessments.
Please see job description for further details of the role.
Job description
Job responsibilities
The post-holder will assist the Business Managers in implementing and leading on the full range of promotion and management of their own and others health, safety and security as defined in the Practice Health & Safety policy, the Practice Health & Safety manual, and the Practice Infection Prevention and Control policy and published procedures. This will include:
- Maintain own knowledge and liaise with the Business Managers and others to update policies relating to Health and Safety and Infection Prevention and Control to ensure the Practice is compliant with current legislation and best practice.
- Assist the Business Managers to carry out regular reviews of Health and Safety, and other policies and to communicate changes effectively across the Practice.
- Assist the Business Managers to ensure that adequate fire prevention and security systems are in place and arrange all necessary safety checks and risk assessments, following up actions and obtaining all necessary information and ensuring good record keeping.
- Assist the Business Managers to ensure that staff and building occupants are aware of security and fire procedures and that these are correctly followed.
- Assist the Business Managers to carry out hazard spotting exercises and make effective use of training to ensure staff members take responsibility for their own and others health and safety across the workplace.
- Assist the Business Managers by carrying out any necessary risk assessments.
Please see job description for further details of the role.
Person Specification
Experience
Essential
- Basic or intermediate level of skill with use of email and the internet.
- Ability to carry out complex administration and record keeping in an office environment.
- Excellent organisational and problem solving skills.
- Excellent literacy skills.
- Ability to understand and learn new software and administrative procedures.
- Ability to deal with external organisations in a pleasant and professional manner.
- Ability to work with a wide variety of tasks.
- Accurate and thorough approach.
- Typing skills.
- Numerate, and IT literate, including use of Word and Excel to at least a basic-to-intermediate level.
- Good communicator (verbal & written) both upwards and downwards.
- Evidence of organisational skills.
Desirable
- Experience in primary care/NHS/caring profession.
- Experience in using EMIS clinical software.
- Experience of dealing with members of the public.
- Previous experience in an analytical role.
- Knowledge of Health & Safety law
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent level.
Desirable
- Formal qualification in IT (e.g. CLAIT, ECDL)
Person Specification
Experience
Essential
- Basic or intermediate level of skill with use of email and the internet.
- Ability to carry out complex administration and record keeping in an office environment.
- Excellent organisational and problem solving skills.
- Excellent literacy skills.
- Ability to understand and learn new software and administrative procedures.
- Ability to deal with external organisations in a pleasant and professional manner.
- Ability to work with a wide variety of tasks.
- Accurate and thorough approach.
- Typing skills.
- Numerate, and IT literate, including use of Word and Excel to at least a basic-to-intermediate level.
- Good communicator (verbal & written) both upwards and downwards.
- Evidence of organisational skills.
Desirable
- Experience in primary care/NHS/caring profession.
- Experience in using EMIS clinical software.
- Experience of dealing with members of the public.
- Previous experience in an analytical role.
- Knowledge of Health & Safety law
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent level.
Desirable
- Formal qualification in IT (e.g. CLAIT, ECDL)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
