Job summary
We are looking for a Pharmacy
Technician (Full or Part time) to work with our friendly and supportive team at
Newton Place Surgery.
This position requires working evenings
and other cover when needed as our Surgery is open weekdays 8am to 6.30pm.
The successful applicant will be
working alongside a prescription team and clinical staff in general practice. Please see job description for full details.
We may carry out psychometric testing
on shortlisted candidates.
A Standard Disclosure and Barring
Service check will be carried out as part of our recruitment
procedures and also regularly during employment. The responsibility for payment of this lies
with the Practice.
It is a requirement that safeguarding training
will remain up to date and the safeguarding policies and procedures in
place within the Practice will be adhered to during employment.
Checks will be carried out for those who have lived
or worked outside of the UK for more than 3 months in the last 5 years.
Faversham Medical Group is committed to equality of
opportunity and compliance under The Equality Act 2010. Please let us know if you have any reasonable
adjustments required to support your application process.
The closing date given
is a guide. We reserve the right to close the vacancy once we have received
sufficient applications, so we advise you to submit your application as early
as possible to prevent disappointment.
Main duties of the job
To support the PCN Practice at the above
locations to ensure the delivery of safe, effective and efficient systems for
repeat prescribing efficiency, medicines optimisation, medication enquiries
triage and maximising patient outcomes.
The role will also include training and
development of practice based prescribing co-ordinators and administrators to
support improved co-ordination and effective pharmacy administration within
general practice, especially with relation to repeat prescribing systems and
processes.
About us
Faversham Medical Group consists of 2 GP surgeries;
Faversham Medical Practice and Newton Place Surgery. We also run an Urgent
Treatment Centre based at Faversham Health Centre.
We are a friendly and supportive team.
Faversham is a beautiful, historic market town. It is close
to the vibrant city of Canterbury; just 60 miles from London and yet within
easy reach of attractive coastline areas and beaches.
Job description
Job responsibilities
The duties and responsibilities to be
undertaken by members of the team may include any or all of the items in the
following list. Duties may be varied
from time to time under the direction of the Partners/Business Manager,
dependent on current and evolving practice workload and staffing levels:
- To
undertake medicines reconciliation in accordance with practice protocols and to
update patients medical records / prescribing accordingly.
- To
support the achievement of the practices prescribing Quality and Outcomes
Framework targets.
- Working
with the Pharmacist and Prescribing Co-ordinators to contribute to the review
and development of repeat prescribing protocols / Standard Operating Procedures
(SOPS) to improve the efficiency and effectiveness of repeat prescribing
systems.
- To
provide advice to GPs, staff and patients in changes to prescribing to support
the improvement of prescribing safety, quality and cost effectiveness.
- To
participate in medication audits.
- To
assist in the appropriate monitoring and management of prescribing budgets and
to liaise with the Medicines Management Team at the NHS Kent and Medway ICB.
- To
prepare evidence based resources and information to support the implementation
of rational cost-effective prescribing.
- To
support the PCN Pharmacist to provide medication reviews, patient information
leaflets, medicine awareness; and to undertake community visits as appropriate.
- To
take a proactive approach to the safe handling of prescriptions, including assessment
of risk and making recommendations for improvement.
- To
respond to medication queries from patients and staff in a professional manner
referring to the appropriate GP in accordance with practice protocols.
- To
advise on the sourcing and safe management of medicines as appropriate.
- To
assist in the submission of claims for personally administered drugs as
required.
Job description
Job responsibilities
The duties and responsibilities to be
undertaken by members of the team may include any or all of the items in the
following list. Duties may be varied
from time to time under the direction of the Partners/Business Manager,
dependent on current and evolving practice workload and staffing levels:
- To
undertake medicines reconciliation in accordance with practice protocols and to
update patients medical records / prescribing accordingly.
- To
support the achievement of the practices prescribing Quality and Outcomes
Framework targets.
- Working
with the Pharmacist and Prescribing Co-ordinators to contribute to the review
and development of repeat prescribing protocols / Standard Operating Procedures
(SOPS) to improve the efficiency and effectiveness of repeat prescribing
systems.
- To
provide advice to GPs, staff and patients in changes to prescribing to support
the improvement of prescribing safety, quality and cost effectiveness.
- To
participate in medication audits.
- To
assist in the appropriate monitoring and management of prescribing budgets and
to liaise with the Medicines Management Team at the NHS Kent and Medway ICB.
- To
prepare evidence based resources and information to support the implementation
of rational cost-effective prescribing.
- To
support the PCN Pharmacist to provide medication reviews, patient information
leaflets, medicine awareness; and to undertake community visits as appropriate.
- To
take a proactive approach to the safe handling of prescriptions, including assessment
of risk and making recommendations for improvement.
- To
respond to medication queries from patients and staff in a professional manner
referring to the appropriate GP in accordance with practice protocols.
- To
advise on the sourcing and safe management of medicines as appropriate.
- To
assist in the submission of claims for personally administered drugs as
required.
Person Specification
Experience
Essential
- Minimum of two years experience as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.
- Practical experience with Microsoft Office, particularly Microsoft Word and Excel in order to create letter templates and input data into spreadsheets.
- Willingness to develop clinical skills and competency relevant to the role
- Completion of, or enrolment on the Clinical Pharmacists/Pharmacy Technician in general practice education pathway.
- Experience of dealing with the general public both face to face and over the phone.
- Evidence of continued professional development.
Essential (Other)
Essential
- Ability to work core hours with flexibility to cover additional hours when needed.
- Self-Motivation
- Adaptable
- Understands is required to travel independently to other Practices in the PCN to work when required, and to attend meetings etc.
Desirable
- Full Driving Licence
- Membership of the Royal Pharmaceutical Society.
Qualifications
Essential
- Registration with the General Pharmaceutical Council as a Pharmacy Technician with relevant qualifications
- Evidence of continued professional development
Knowledge and Skills
Essential
- An up to date knowledge of pharmacy law and ethics and current legalisation.
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Excellent interpersonal skills and the ability to build relationships with staff and patients
- Excellent written and verbal communication skills
- Good numeracy skills e.g. the ability to calculate quantities/doses of medicines, understand and re-sync medicines and batch prescriptions
- An ability to use initiative and problem solving skills.
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support.
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines
- Good IT skills
- Able to obtain and analyse complex technical information
- Able to work under pressure and to meet deadlines
- Gain acceptance for recommendations and influence/ motivate/persuade the audience to comply with the recommendations /agreed course of action where there may be significant barriers
- Excellent attention to detail skills
- Willingness to accept additional responsibilities
Desirable
- Able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
- Specialist knowledge acquired through post- graduate diploma level or equivalent training/experience
- Awareness of the CQC requirements for general practice
- Previous experience with EMIS and Docman
- Knowledge of motivational techniques
Person Specification
Experience
Essential
- Minimum of two years experience as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.
- Practical experience with Microsoft Office, particularly Microsoft Word and Excel in order to create letter templates and input data into spreadsheets.
- Willingness to develop clinical skills and competency relevant to the role
- Completion of, or enrolment on the Clinical Pharmacists/Pharmacy Technician in general practice education pathway.
- Experience of dealing with the general public both face to face and over the phone.
- Evidence of continued professional development.
Essential (Other)
Essential
- Ability to work core hours with flexibility to cover additional hours when needed.
- Self-Motivation
- Adaptable
- Understands is required to travel independently to other Practices in the PCN to work when required, and to attend meetings etc.
Desirable
- Full Driving Licence
- Membership of the Royal Pharmaceutical Society.
Qualifications
Essential
- Registration with the General Pharmaceutical Council as a Pharmacy Technician with relevant qualifications
- Evidence of continued professional development
Knowledge and Skills
Essential
- An up to date knowledge of pharmacy law and ethics and current legalisation.
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Excellent interpersonal skills and the ability to build relationships with staff and patients
- Excellent written and verbal communication skills
- Good numeracy skills e.g. the ability to calculate quantities/doses of medicines, understand and re-sync medicines and batch prescriptions
- An ability to use initiative and problem solving skills.
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support.
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines
- Good IT skills
- Able to obtain and analyse complex technical information
- Able to work under pressure and to meet deadlines
- Gain acceptance for recommendations and influence/ motivate/persuade the audience to comply with the recommendations /agreed course of action where there may be significant barriers
- Excellent attention to detail skills
- Willingness to accept additional responsibilities
Desirable
- Able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
- Specialist knowledge acquired through post- graduate diploma level or equivalent training/experience
- Awareness of the CQC requirements for general practice
- Previous experience with EMIS and Docman
- Knowledge of motivational techniques
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
