Job responsibilities
Duties and responsibilities:
- To complete the online training through online modules.
- To understand and work to agreed Workflow Protocols when
processing clinical correspondence.
- To attach letters to the patient records, add clinical codes for
diagnoses, procedures and investigations, and complete actions.
- To have a good understanding of the implications of what you are
filing.
- To complete a template for regular auditing and monitoring with
the Workflow GP Lead.
- Culling and sorting
patient records and letters in preparation for summarising
- Summarise
and read code relevant information from patients clinical records into the
practice computer system, working strictly in accordance with the practice
notes summarising protocol and liaising with the GPs as required.
- Reviewing medical
records and producing an accurate summary of the patients medical
history.
- Read coding the
information into the practice clinical system.
- Auditing data
collection standards in the practice.
- Monitoring progress of
notes summarising against practice targets.
- Filing and retrieving
paperwork.
- Accurately
pre-prepare patient reports and documentation for GP review.
- To work alongside the Administrator Lead to provide data to
ensure the correct implementation and support decisions are in practice.
- To navigate through EMIS clinical system.
- To understand clinical codes and how to search for codes on EMIS
clinical system.
- To have a basic understanding of medical terminology.
- To be keen to learn new skills and be part of a new way of
working in the practice.
- To
share knowledge of speciality terminology with other staff where needed.
- During
absence of colleagues provide essential cover and carry out any other
appropriate duties to ensure continuing provision of the service.
- To
assist with the implementation of any changes to procedures as required by the
GP Lead.
Confidentiality:
- In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other
matters. They do so in confidence
and have the right to expect that staff will respect their privacy and act
appropriately.
- In
the performance of the duties outlined in this job description, the
post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare
workers. They may also have access
to information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly
confidential.
- Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
- Ensure
patient and Practice information is kept confidential and secure at all times,
in accordance with the Information Security and Confidentiality protocols and
in line with General Data Protection Regulations 2018.
Health & Safety:
The post-holder will assist in promoting and maintaining their
own and others health, safety and security as defined in the practice health
& safety policy, the practice health & safety manual, and the practice
infection prevention and control policy and published procedures. This will
include:
- Using
personal security systems within the workplace according to practice
guidelines
- Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks
- Making
effective use of training to update knowledge and skills
- Using
appropriate infection prevention and control procedures, maintaining work
areas in a tidy and safe way, free from hazards
- Actively
reporting health and safety hazards and infection hazards immediately when
recognised
- Keeping
own work areas and general/patient areas generally clean, assisting in the
maintenance of general standards of cleanliness consistent with the scope
of the job holders role
- Undertaking
periodic infection prevention and control training (minimum annually)
- Reporting
potential risks identified
- Demonstrate
due regard for safeguarding and promoting the welfare of children.
Safeguarding:
It is the responsibility of all staff at
Faversham Medical Practice to;
- Safeguard
and promote the welfare of children and vulnerable adults.
- Ensure
their safeguarding adults and safeguarding children training is up to date at the level appropriate to their role.
- Ensure
the safeguarding policies and procedures in place within the Practice are
adhered to during employment.
Equality and diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a way that
recognises the importance of peoples rights, interpreting them in a way
that is consistent with practice procedures and policies, and current
legislation
- Respecting the privacy,
dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner
that is welcoming to and of the individual, is non-judgmental and respects
their circumstances, feelings priorities and rights.
Personal/professional development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, with such training to include:
- Participation in an
annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
- Taking responsibility
for own development, learning and performance and demonstrating skills and
activities to others who are undertaking similar work
Quality:
The
post-holder will strive to maintain quality within the practice, and will:
- Alert other team
members to issues of quality and risk
- Assess own performance
and take accountability for own actions, either directly or under
supervision
- Contribute to the
effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
- Work effectively with
individuals in other agencies to meet patients needs
- Effectively manage own
time, workload and resources
Communication:
The post-holder should recognise
the importance of effective communication within the team and will strive to:
- Communicate effectively
with other team members
- Communicate effectively
with patients and carers
- Recognise peoples
needs for alternative methods of communication and respond accordingly
Contribution to the implementation of
services:
The
post-holder will:
- Apply practice
policies, standards and guidance
- Discuss with other
members of the team how the policies, standards and guidelines will affect
own work
- Participate in audit
where appropriate
Housekeeping duties
The
post-holder will:
- Serve refreshments,
clean and tidy away afterwards.
Defrost fridge if appropriate.
- Ensure premises are
kept clean and tidy between visits from cleaning staff.
- Replace and maintain
indoor plants. Tidy and sort toys,
magazines, leaflets etc. Discard
old or damaged items.
It
is important that all members of staff are prepared to take on additional
duties or relinquish existing duties in order to maintain the efficient running
of the practice. The Partners reserve
the right to redistribute duties and functions among members of staff from time
to time, and requests for such changes shall not be reasonably refused.
