HR Manager

Faversham Medical Practice

Information:

This job is now closed

Job summary

We are looking for a full-time HR Manager to work with our friendly and supportive team at Faversham Medical Practice.

Monday Friday

9am 5pm (37.5 hours)

The successful applicant will manage HR within the Practice, in the areas of recruitment, retention, staff engagement, HR process management and day-to-day HR practices. Please see job description for full details.

Main duties of the job

Work closely with the Business Manager and GP for HR in the areas of recruitment, retention, staff engagement, HR process management and the day-to-day HR practices within Faversham Medical Practice.

In addition the post holder will provide the management and leadership skills necessary to train and develop the Line Managers in HR as appropriate to their roles.

About us

We are a GP Practice and Urgent Treatment Centre working from Faversham Health Centre.

We are a friendly and supportive team

Date posted

15 July 2021

Pay scheme

Agenda for change

Band

Band 6

Salary

£31,365 to £37,890 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0646-21-3658

Job locations

Faversham Health Centre

Bank Street

Faversham

Kent

ME13 8QR


Job description

Job responsibilities

Human resources

Respond to the needs of the Practice to appoint, retain, develop and train, discipline or dismiss staff members (including salaried GPs).

Carry out the recruitment and ensure the retention of staff to ensure establishment levels match Practice requirements liaising with the Business Manager who retains strategic responsibility.

Carry out the operation of the GP Registrar Scheme liaising with the Practices GP Trainer(s), HEKSS and others, delegating tasks as appropriate.

Carry out and arrange staff induction, appraisal, training and development opportunities, liaising with the Line Managers to ensure staff are appropriately trained to fulfil their roles and to maximise opportunities to motivate staff to fulfil their potential. In addition, deliver training on relevant HR issues.

Carry out the Line Managers 1, 3 and 6 month reviews, annual appraisals and their return to work interviews after short periods of sick or other leave.

Carry out the salaried GPs reviews and their return to work interviews after short periods of sick or other leave.

Ensure effective systems for the resolution of disputes and grievances, liaising with the Line Managers, the Business Manager and the GP for HR and with the Practices employment law solicitors and HR advisors.

Deal with and authorize as appropriate requests for annual leave, TOIL, time off for other reasons.

Keep abreast of changes in employment legislation and together with the Business Manager, ensure that all members of staff are legally employed.

Ensure the updating and security of HR documentation, including employment records and contracts, policies and job descriptions, delegating as appropriate.

Set and agree key performance indicators for the Practice, analyzing data each reporting period and reporting these to the Business Manager.

Attend team, management and external meetings as required.

Proactively seek to understand readiness for change and develop and lead initiatives to ensure successful implementation with key stakeholders, including engaging and consulting with staff. Ensure structural change is well managed.

To support, lead and advise on management of change that has an impact on the workforce and includes TUPE, redeployment and possible redundancy matters.

Develop HR policies, ensuring their alignment with best practice.

Undertake training as necessary in line with the development of the post and as agreed with the Business Manager as part of the personal development process.

Proactively work with managers to develop and promote a culture of healthy employee relations and effective partnership working.

Support payroll processing when required.

Actively support the motivation and mentoring of staff both as individuals and as team members to equip them to provide patient-centered care.

Job description

Job responsibilities

Human resources

Respond to the needs of the Practice to appoint, retain, develop and train, discipline or dismiss staff members (including salaried GPs).

Carry out the recruitment and ensure the retention of staff to ensure establishment levels match Practice requirements liaising with the Business Manager who retains strategic responsibility.

Carry out the operation of the GP Registrar Scheme liaising with the Practices GP Trainer(s), HEKSS and others, delegating tasks as appropriate.

Carry out and arrange staff induction, appraisal, training and development opportunities, liaising with the Line Managers to ensure staff are appropriately trained to fulfil their roles and to maximise opportunities to motivate staff to fulfil their potential. In addition, deliver training on relevant HR issues.

Carry out the Line Managers 1, 3 and 6 month reviews, annual appraisals and their return to work interviews after short periods of sick or other leave.

Carry out the salaried GPs reviews and their return to work interviews after short periods of sick or other leave.

Ensure effective systems for the resolution of disputes and grievances, liaising with the Line Managers, the Business Manager and the GP for HR and with the Practices employment law solicitors and HR advisors.

Deal with and authorize as appropriate requests for annual leave, TOIL, time off for other reasons.

Keep abreast of changes in employment legislation and together with the Business Manager, ensure that all members of staff are legally employed.

Ensure the updating and security of HR documentation, including employment records and contracts, policies and job descriptions, delegating as appropriate.

Set and agree key performance indicators for the Practice, analyzing data each reporting period and reporting these to the Business Manager.

Attend team, management and external meetings as required.

Proactively seek to understand readiness for change and develop and lead initiatives to ensure successful implementation with key stakeholders, including engaging and consulting with staff. Ensure structural change is well managed.

To support, lead and advise on management of change that has an impact on the workforce and includes TUPE, redeployment and possible redundancy matters.

Develop HR policies, ensuring their alignment with best practice.

Undertake training as necessary in line with the development of the post and as agreed with the Business Manager as part of the personal development process.

Proactively work with managers to develop and promote a culture of healthy employee relations and effective partnership working.

Support payroll processing when required.

Actively support the motivation and mentoring of staff both as individuals and as team members to equip them to provide patient-centered care.

Person Specification

Knowledge & Skills

Essential

  • Ability to manage staff.
  • Significant working knowledge of employment law.
  • Ability to deal with external organisations at supervisory level.
  • Ability to carry out staff appraisals.
  • Ability to carry out complex HR processes such as grievance process, disciplinary, dismissal etc.
  • Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team.
  • Excellent leadership skills.
  • Experience of chairing meetings, producing agendas and minutes.
  • Ability to carry out complex administration and record keeping in an office environment.
  • Ability to understand and learn new software and administrative procedures.
  • Accurate and thorough approach.
  • IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet.
  • Ability to work in a changing environment and work under pressure.

Qualifications

Essential

  • CIPD Level 7 or equivalent experience/qualification.

Desirable

  • Formal qualification in IT (e.g. CLAIT, ECDL).

Experience

Essential

  • General HR experience demonstrating competence across a range of HR functions.

Desirable

  • Experience of dealing with members of the public.
  • Experience in primary care/NHS/caring profession.
  • Experience in using EMIS clinical software.

Knowledge & Skills

Essential

  • Ability to manage staff.
  • Significant working knowledge of employment law.
  • Ability to deal with external organisations at supervisory level.
  • Ability to carry out staff appraisals.
  • Ability to carry out complex HR processes such as grievance process, disciplinary, dismissal etc.
  • Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team.
  • Excellent leadership skills.
  • Experience of chairing meetings, producing agendas and minutes.
  • Ability to carry out complex administration and record keeping in an office environment.
  • Ability to understand and learn new software and administrative procedures.
  • Accurate and thorough approach.
  • IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet.
  • Ability to work in a changing environment and work under pressure.

Personal

Essential

  • Good sickness record (e.g. max 3 events in last 12 months).
  • Good communicator (verbal & written) both upwards and downwards.
  • Good standard of education with excellent literacy and numeracy skills.
  • Evidence of continued learning/development.
  • Ability to work autonomously and initiate / self-direct own workload.
  • Evidence of the ability to grasp new concepts and work on a self-directed basis.
  • Ability to relate to the interviewing team and exhibits personality to match culture of Practice.
  • Adaptable, innovative and forward looking.
  • Hard working, reliable and resourceful. Ability to use own judgement and common sense.
  • Confident in decision making with proven problem solving skills.
  • Confident, assertive and resilient.

Desirable

  • NHS or recent practice experience. Checkable employment history > 3 years. Evidence of organisational skills. Pay increasing or improved employment with this position. Evidence of recent self-directed learning or development. Evidence of job stability (e.g. < 2 employers in last 10 years). Ability to work ideal hours as stated.
Person Specification

Knowledge & Skills

Essential

  • Ability to manage staff.
  • Significant working knowledge of employment law.
  • Ability to deal with external organisations at supervisory level.
  • Ability to carry out staff appraisals.
  • Ability to carry out complex HR processes such as grievance process, disciplinary, dismissal etc.
  • Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team.
  • Excellent leadership skills.
  • Experience of chairing meetings, producing agendas and minutes.
  • Ability to carry out complex administration and record keeping in an office environment.
  • Ability to understand and learn new software and administrative procedures.
  • Accurate and thorough approach.
  • IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet.
  • Ability to work in a changing environment and work under pressure.

Qualifications

Essential

  • CIPD Level 7 or equivalent experience/qualification.

Desirable

  • Formal qualification in IT (e.g. CLAIT, ECDL).

Experience

Essential

  • General HR experience demonstrating competence across a range of HR functions.

Desirable

  • Experience of dealing with members of the public.
  • Experience in primary care/NHS/caring profession.
  • Experience in using EMIS clinical software.

Knowledge & Skills

Essential

  • Ability to manage staff.
  • Significant working knowledge of employment law.
  • Ability to deal with external organisations at supervisory level.
  • Ability to carry out staff appraisals.
  • Ability to carry out complex HR processes such as grievance process, disciplinary, dismissal etc.
  • Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team.
  • Excellent leadership skills.
  • Experience of chairing meetings, producing agendas and minutes.
  • Ability to carry out complex administration and record keeping in an office environment.
  • Ability to understand and learn new software and administrative procedures.
  • Accurate and thorough approach.
  • IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet.
  • Ability to work in a changing environment and work under pressure.

Personal

Essential

  • Good sickness record (e.g. max 3 events in last 12 months).
  • Good communicator (verbal & written) both upwards and downwards.
  • Good standard of education with excellent literacy and numeracy skills.
  • Evidence of continued learning/development.
  • Ability to work autonomously and initiate / self-direct own workload.
  • Evidence of the ability to grasp new concepts and work on a self-directed basis.
  • Ability to relate to the interviewing team and exhibits personality to match culture of Practice.
  • Adaptable, innovative and forward looking.
  • Hard working, reliable and resourceful. Ability to use own judgement and common sense.
  • Confident in decision making with proven problem solving skills.
  • Confident, assertive and resilient.

Desirable

  • NHS or recent practice experience. Checkable employment history > 3 years. Evidence of organisational skills. Pay increasing or improved employment with this position. Evidence of recent self-directed learning or development. Evidence of job stability (e.g. < 2 employers in last 10 years). Ability to work ideal hours as stated.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Faversham Medical Practice

Address

Faversham Health Centre

Bank Street

Faversham

Kent

ME13 8QR


Employer's website

https://www.favershammedicalpractice.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Faversham Medical Practice

Address

Faversham Health Centre

Bank Street

Faversham

Kent

ME13 8QR


Employer's website

https://www.favershammedicalpractice.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Administrative Assistant to the Business Manager

Nicki Walraven

nicki.walraven@nhs.net

01795502867

Date posted

15 July 2021

Pay scheme

Agenda for change

Band

Band 6

Salary

£31,365 to £37,890 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0646-21-3658

Job locations

Faversham Health Centre

Bank Street

Faversham

Kent

ME13 8QR


Supporting documents

Privacy notice

Faversham Medical Practice's privacy notice (opens in a new tab)