Experienced Medical Receptionist

Job description

Job responsibilities

Duties:- Greet patients and visitors in a courteous and professional manner- Schedule patient appointments and follow-up visits- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel- Maintain electronic medical records and ensure accuracy of patient data- Assist with administrative tasks such as filing and scanning documents- Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Requirements:- Proven experience as a Medical Receptionist or similar role- Strong communication and interpersonal skills- Proficiency in MS Office and electronic medical records systems- Knowledge of medical terminology- Excellent organizational skills and attention to detail

Person Specification

Experience

Essential

• Ability to multitask and work effectively in a team environment
• - Clear understanding of confidentiality relevant to role
• - Clear understanding of Infection Prevention and Control Measures relevant to the role

Qualifications

Essential

• - GCSE Grade C Mathematics and English (or equivalent)

Desirable

• Office administrative experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HARLESTON MEDICAL PRACTICE

Address

Bullock Fair Close

Harleston

Norfolk

IP20 9AT

Employer's website

https://www.harlestonsurgery.co.uk/ (Opens in a new tab)