Admin Manager

19 Beaumont St GP Surgery

Information:

This job is now closed

Job summary

We have recently merged two practices and are looking for an enthusiastic and confident individual to manage the day to day running of our growing admin team. The Admin Manager would work closely with the Operations Manager, Practice Manager, and HR and Reception Manager to effectively manage the workstreams in Admin.

Main duties of the job

The following are the core responsibilities of the AdministrationManager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

The Administration Manager is responsible for:

  • Overseeing the administration and support operations of the practice, ensuring staff achieve their primary responsibilities.
  • Line managing all administrative staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training, with the assistance of the HR Manager.
  • Completing staff appraisals as required
  • Identifying and delivering team training where required
  • Supporting the management team in the compilation of practice reports and the practice development plan
  • Developing, implementing and embedding efficient office processes and procedures
  • Acting as a focal point for the practice managing requests from external organisations such as the local police, solicitors, DVLA and other agencies
  • Managing leave for the admin team to ensure a balance between holiday and the smooth running of the practice
  • Flexing onto various stations where needed to help deal with pressure points across the practice.
  • Deputise for the operations/deputy practice manager during periods of absence
  • Partake in audit as directed by the audit lead
  • Assist with QOF targets

About us

The Beaumont Elms Practices are located over two sites. As an ever-growing practice with around 24,000 patients, we need an extra pair of hands to manage the workload that comes with this! Our friendly team is made up of around 70 people, some of which have worked for 19BS for 30 years!

Date posted

20 March 2024

Pay scheme

Other

Salary

£13.75 to £15.38 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

A0616-24-0002

Job locations

Beaumont Street

Oxford

OX1 2NA


Botley Medical Centre

Elms Road

Oxford

OX2 9JS


Job description

Job responsibilities

Equality, Diversity & Inclusion (ED&I)

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Confidentiality

This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential, if the legal requirements are to be met and the trust of our patients is to be retained, that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but of how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

Beaumont Elms Practicecontinually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Job description

Job responsibilities

Equality, Diversity & Inclusion (ED&I)

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Confidentiality

This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential, if the legal requirements are to be met and the trust of our patients is to be retained, that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but of how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

Beaumont Elms Practicecontinually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • High level communication skills
  • Management experience

Desirable

  • Knowledge of EMIS
  • Knowledge of workflow and clinical coding
  • Previous experience within GP/NHS
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • High level communication skills
  • Management experience

Desirable

  • Knowledge of EMIS
  • Knowledge of workflow and clinical coding
  • Previous experience within GP/NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

19 Beaumont St GP Surgery

Address

Beaumont Street

Oxford

OX1 2NA


Employer's website

https://www.19beaumontstreet.com/ (Opens in a new tab)

Employer details

Employer name

19 Beaumont St GP Surgery

Address

Beaumont Street

Oxford

OX1 2NA


Employer's website

https://www.19beaumontstreet.com/ (Opens in a new tab)

For questions about the job, contact:

Beau Papworth

beau.papworth@nhs.net

+447890027356

Date posted

20 March 2024

Pay scheme

Other

Salary

£13.75 to £15.38 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

A0616-24-0002

Job locations

Beaumont Street

Oxford

OX1 2NA


Botley Medical Centre

Elms Road

Oxford

OX2 9JS


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