Practice Manager

Job summary

Bersted Green Surgery is seeking an exceptional Practice Manager in Bognor Regis, the Sunny Heart of the South Coast.

In this pivotal role, you will spearhead the overall management and strategic vision of our surgery, ensuring we deliver exceptional, patient-centered care within a friendly, efficient, and progressive environment.

Main duties of the job

• Lead a dedicated team of professionals, nurturing a culture of continuous learning and collaboration, with a focus on maintaining a friendly and happy place to work at.
• Drive operational excellence, streamlining processes, and implementing best practice for optimal staff effectiveness.
• Have overall responsibility for the HR of the Practice supported by the Management Team.
• Oversee staff recruitment and retention, development, and performance management, fostering an environment of growth and support.
• Direct line management of the Management Team.
• Ensure compliance with CQC regulations, NHS contractual obligations and data security.
• Responsible for managing feedback and complaints, supported by the Management Team and Partners.
• Develop and oversee robust business strategies to achieve financial targets.
• Build strong partnerships with NHS stakeholders and the local community.
• Proactively building relationships with PCN colleagues and working collaboratively in appropriate focus groups.

About us

Bersted Green Surgery is a dedicated forward thinking and busy practice looking after over 13,000 patients. We are located in the delightful seaside town of Bognor Regis, near to Chichester and at the foot of the South Downs National Park.

We pride ourselves on being an exceptionally friendly place to work and as a training practice and hub for research we are committed to fostering the next generation of healthcare professionals and pioneering innovative approaches to patient care.

Our team includes 3 GP Partners, 5 Salaried GPs who are supported by a multidisciplinary team including paramedics, pharmacists, nurses, administrative and clerical staff.

We are an equal opportunity employer, committed to promoting diversity and inclusion.