GP Assistant/ Medical Assistant

Job description

Job responsibilities

The following are the core responsibilities of the GP Assistant/Medical Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

a. Sorting all clinical post and prioritising for the GP(s) regarding actions required

b. Signposting some received correspondence to others, e.g., clinical pharmacist, practice nurse

c. Extracting all the required information from clinical letters, applying medical codes as required and adding these to patient notes

d. Support practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments.

e. Preparing patients, prior to seeing the GP(s), by taking a brief history and basic observations.

f. Conducting urinalysis, taking blood pressure

g. Performing ECGs

h. Performing phlebotomy

i. Completing basic (non-opinion) forms in addition to some elements of forms for the GP(s) to approve such as insurance forms, mortgage applications, Department for Works and Pensions benefits forms and other as appropriate

j. Explaining treatment procedures to patients

k. Supporting GP(s) in liaising with external agencies such as helping to arrange patient admission while the GP(s) continue with the consultation.

l. Supporting the GP(s) with wound care and immunisations

m. Attending a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

n. Contributing to public health campaigns (e.g., flu clinics) through advice or direct care

Maintaining a clean, tidy and effective working area at all times

In addition to the primary responsibilities, the GP Assistant/Medical Assistant may be requested to:

a. Demonstrate the ownership of responsibility for personal development, learning and performance

b. Demonstrate performance of skills and activities to others undertaking similar work

c. Attend relevant annual updates and shared practice learning

d. Complete all required PCN mandated training

e. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting

Desirable

• Experience of working in a primary care environment

Qualifications

Essential

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Phlebotomy/ Venepuncture certification
• ECGs
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• Wound care/removal of sutures and staples
• Vaccination certification
• SystemOne user skills
• Competent in the use of Office and Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bersted Green Surgery

Address

32 Durlston Drive

Bognor Regis

West Sussex

PO22 9TD

Employer's website

http://www.berstedgreensurgery.nhs.uk/ (Opens in a new tab)