Primary Care Network Manager

Malpas Surgery

The closing date is 25 October 2021

Job summary

The Rural Alliance is looking for a Primary Care Network Manager to work for the PCN which is made up of 6 friendly, like-minded GP Practices within rural Cheshire.

The PCN Manager will deliver on a wide range of business, project management, data submission and improvement initiatives across the primary care locality providing strategic and operational transformation, support and leadership.

The successful candidate will work flexibly to support the PCN Clinical Director, Practice Managers and the PCN practices to create a fully-functioning and continually developing Primary Care Network. We are looking for someone who is enthusiastic, self-motivated and dynamic and who has the ability to effectively communicate and engage with staff at all levels. Strong organisation, management experience and flexibility are key qualities required for this role. The applicant must be able to handle changing demands effectively and prioritise workload to ensure appropriate deadlines are met.

The role holder will have excellent organisational, communication and influencing skills. They will be confident in business and contractual administration. They will be competent and confident using IT systems for the collection, analysis, presentation and use of data and ideally will have an ambitious can-do solution-focused attitude.

Main duties of the job

The successful candidate will:

  • have overall responsibility for the management of the network and will provide both operational and strategic management across the PCN; working closely with the PCN Clinical Director and the PCN Board members to achieve success.
  • work to develop the PCN strategic plan.
  • develop operational systems and reporting processes, ensuring the objectives identified by the PCN Board are delivered.
  • be responsible for the delivery and monitoring of projects and services committed or commissioned in line with the PCN Network Contract DES and the PCNs local priorities.
  • have oversight of the PCN finances and work to support the collection of data and information to ensure budget monitoring, reconciliation of payments and provide assurance to the network and/or commissioners relating to PCN spending.
  • strive to develop strong working relationships with a wide range of healthcare partners and stakeholders.
  • represent the PCN in a variety of forums and deputise for the Clinical Director as required.
  • travel between network practices and to other venues for meetings, etc. will be required from time to time.

About us

The Rural Alliance PCN is a group of 6 practices in rural West Cheshire who work collaboratively. The 6 GP practices are Bunbury Health Centre; Kelsall Medical Practice; Malpas Surgery; Drs Adey & Dancy, Tarporley; Dr Campbell & Partners, Tarporley Health Centre and The Village Surgeries Group. The Alliance is made up of 18 whole time equivalent GPs serving a population of approximately 40,000 patients. We work closely with our Integrated Community Care team and Tarporley War Memorial Hospital and look after 5 Nursing Homes with circa 160 residents.

The successful candidate will work alongside the Clinical Director, GPs, Practice Managers and other practice staff. Our vision is to provide new services to our patients, by employing a range of additional roles. This includes pharmacists, pharmacy technicians, physiotherapists and social prescribers. This is to make sure our patients see the right person in the right place at the right time.

All practices in the PCN are committed to working together to provide new models of care and we are supported by a proactive and responsive ICP.

The PCN Manager will be employed by / based at Malpas Surgery. However they will be expected to visit / work at all 6 practices to understand how each practice operates and to foster good relationships. Employment of the post on the same terms and conditions will move to the new PCN Company when this is formed in 2023.

Job description

Job responsibilities

A FULL JOB DESCRIPTION IS ATTACHED

The PCN Manager will:

  • be instrumental in progressing the Rural Alliance PCN Development plan. The role will work with member practices to break down challenges to implementation across our population.
  • develop strong relationships and engage with a wide range of stakeholders across the locality to ensure collaborative approaches to service development and delivery. In doing so they will improve integration with the broader community services as the PCN matures.
  • manage agreed projects with a focus upon developing the partnerships across the PCN practices, primary care, community services, social care, mental health, the voluntary sector and secondary care that are enabling on-going MDT development.
  • be responsible for disseminating new information across the member practices and tasked with coordinating shared learning events. They will actively support integrated neighbourhood ways of working whilst promoting standardisation for efficiency purposes.
  • be essential to recruiting and integrating new roles into the PCN team and act as line management for these new staff as appropriate.
  • This role will be outward looking to help secure the Rural Alliance PCN resilience by actively seeking development opportunities and by coordinating proposals.

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills
  • Proven leadership and/or management experience

Desirable

  • Leadership and/or management qualification
  • Primary Care qualification
  • Educated to degree level in healthcare or business

Experience

Essential

  • Experience of successfully developing and implementing projects including establishing working relationships with stakeholders
  • Experience of workforce planning, forecasting and development
  • Understanding of the governmental policy direction for primary, community and secondary care and as evidenced in the FYFV

Desirable

  • Experience of working at a senior level in a project and/or transformation and/or business management area
  • Experience of identifying and interpreting governmental policy
  • Strategic understanding and experience of working in the NHS with extensive knowledge and understanding of the roles of the NHS organisation and of the primary care sector
  • Experience of developing primary care provision at scale, for example working with a federation or within a collaboration of practices
  • Good practical and conceptual knowledge of healthcare improvement methods and practices
  • Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example enhanced services QOF and the standard GP contract

Skills & Personal Qualities

Essential

  • See attached Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Malpas Surgery

Address

Old Hall Street

Malpas

Cheshire

SY14 8PS


Employer's website

https://www.malpassurgery.co.uk (Opens in a new tab)

For help with your application, contact:

Lynn Suckley

lynn.suckley@nhs.net

07720393125

Date posted

01 October 2021

Pay scheme

Other

Salary

£34,000 to £39,000 a year Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0608-21-3835

Job locations

Old Hall Street

Malpas

Cheshire

SY14 8PS


Supporting documents

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