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Byfield Medical Centre

Part time Receptionist

The closing date is 20 February 2026

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Job summary

The successful applicant will be the first point of contact for our patients, providing a welcoming and professional service both in person and on the telephone. Duties will include booking appointments, dealing with patient queries, managing prescriptions, and supporting the wider practice team with administrative tasks.

The hours of work at 2.00pm to 6.30pm Monday to Friday

Previous applicants need not apply

Main duties of the job

To provide a first class reception service to the practice

While previous experience in general practice isbeneficial, it isnot essential. We are looking for someone with:

Excellent communication and interpersonal skills

A friendly and approachable manner

Good IT and organisational skills

The ability to work as part of a supportive team

Must have a positive attitude and a willingness to learn

About us

We are a small rural very friendly, high achieving medical practice based in Byfield in Northamptonshire, bordering, Warwickshire and Oxfordshire

Details

Date posted

03 February 2026

Pay scheme

Other

Salary

£12.57 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0606-26-0002

Job locations

Church Street

Byfield

Daventry

Northamptonshire

NN11 6XN


Job description

Job responsibilities

Greeting patients and visitors in an efficient and courteous manner

Provide an effective and polite telephone enquiry service

Proactively communicate information between relevant patients, doctors and professionals

Booking patient appointments, handing out medications and prescriptions

Assisting admin team with referrals and insurance documentation

Scanning documents

Photocopying, filing

MAIN DUTIES AND RESPONSIBILITIES

Greet patients and visitors to the practice.

Book in patients and visitors in line with practice appointments and visitors procedures.

Respond and/or redirect all patient and visitor requests accordingly.

Booking, amending and cancelling patient appointments.

Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

Hand out prescriptions/medications to patients.

Deal with patient queries.

Assist the admin team with chasing referrals and sending out documentation relating to insurance claims and medicals.

Undertake computerised mandatory training.

Ensure answering machine service for out of hours information is directed appropriately switched to answer machine at close of practice and back to surgery each morning

Attend staff meetings contributing ideas where appropriate.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

Job description

Job responsibilities

Greeting patients and visitors in an efficient and courteous manner

Provide an effective and polite telephone enquiry service

Proactively communicate information between relevant patients, doctors and professionals

Booking patient appointments, handing out medications and prescriptions

Assisting admin team with referrals and insurance documentation

Scanning documents

Photocopying, filing

MAIN DUTIES AND RESPONSIBILITIES

Greet patients and visitors to the practice.

Book in patients and visitors in line with practice appointments and visitors procedures.

Respond and/or redirect all patient and visitor requests accordingly.

Booking, amending and cancelling patient appointments.

Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

Hand out prescriptions/medications to patients.

Deal with patient queries.

Assist the admin team with chasing referrals and sending out documentation relating to insurance claims and medicals.

Undertake computerised mandatory training.

Ensure answering machine service for out of hours information is directed appropriately switched to answer machine at close of practice and back to surgery each morning

Attend staff meetings contributing ideas where appropriate.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

Person Specification

Experience

Essential

  • Essential criteria
  • Experience of working with the general public Experience of reception work Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality
  • Good standard of education

Desirable

  • Desirable criteria
  • Experience of working within General Practice
Person Specification

Experience

Essential

  • Essential criteria
  • Experience of working with the general public Experience of reception work Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality
  • Good standard of education

Desirable

  • Desirable criteria
  • Experience of working within General Practice

Employer details

Employer name

Byfield Medical Centre

Address

Church Street

Byfield

Daventry

Northamptonshire

NN11 6XN


Employer's website

https://www.byfieldmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Byfield Medical Centre

Address

Church Street

Byfield

Daventry

Northamptonshire

NN11 6XN


Employer's website

https://www.byfieldmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Tracey Rymer

tracey.rymer@nhs.net

01327256841

Details

Date posted

03 February 2026

Pay scheme

Other

Salary

£12.57 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0606-26-0002

Job locations

Church Street

Byfield

Daventry

Northamptonshire

NN11 6XN


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