Medical Secretary

North Street Medical Care

Information:

This job is now closed

Job summary

We are looking to recruit a Medical Secretary to join our friendly Practice team in Romford. North Street Medical Care is a high achieving surgery with over 20,100 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. The candidate may be required to work at both sites as requested on occasions. The Medical Secretary we are looking for must have previous administration experience in a GP surgery, good communication skills, attention to detail, a 'can-do' attitude and is able to deal with both patients and surgery staff face to face and over the telephone in a professional manner. The role is for 37.5 hours per week Monday to Friday from 9 am till 5 pm. We would consider part time hours over 5 days not less than 33 hours per week.

Main duties of the job

The job holder is responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.

About us

Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists and Paramedics. We are proud to be a training practice. We operate over two sites, which is at North Street and Chadwell Heath.

Date posted

25 March 2024

Pay scheme

Other

Salary

£11 to £12 an hour depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0604-24-0000

Job locations

274 North Street

Romford

RM1 4QJ


Ashton Gardens

Romford

RM6 6RT


Job description

Job responsibilities

The Medical Secretary at North Street Medical Care is responsible for undertaking a wide range of secretarial duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.

The right candidate must display a positive 'can-do' attitude and a team player.

Please see the detailed Job Description attached for more information.

Job description

Job responsibilities

The Medical Secretary at North Street Medical Care is responsible for undertaking a wide range of secretarial duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Processing SARS and PMARs in an accurate and timely fashion. To assist in other administration areas as needed.

The right candidate must display a positive 'can-do' attitude and a team player.

Please see the detailed Job Description attached for more information.

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a health care setting
  • Attention to detail
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care

Skills and Knowledge

Essential

  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a health care setting
  • Attention to detail
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care

Skills and Knowledge

Essential

  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Street Medical Care

Address

274 North Street

Romford

RM1 4QJ


Employer's website

https://www.northstreetmedicalcare.co.uk (Opens in a new tab)

Employer details

Employer name

North Street Medical Care

Address

274 North Street

Romford

RM1 4QJ


Employer's website

https://www.northstreetmedicalcare.co.uk (Opens in a new tab)

For questions about the job, contact:

Deputy Practice Manager

Aaron Fernandes

nsmc.businessmanager@nhs.net

Date posted

25 March 2024

Pay scheme

Other

Salary

£11 to £12 an hour depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0604-24-0000

Job locations

274 North Street

Romford

RM1 4QJ


Ashton Gardens

Romford

RM6 6RT


Supporting documents

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