Transformation and Digital Lead

Galleries Medical Practice

Information:

This job is now closed

Job summary

Primary Care Networks (PCN) are groups of GP practices working closely together - along with other healthcare staff and organizations - providing integrated services to the local population. Sunderland has 6 PCNs who use a city-wide approach to strengthen communities and reduce inequalities in health.

The post holder will work closely with the ICB Primary Care and Digital teams to ensure local transformation plans and activity are aligned to the ICB Primary Care priorities eg improving access and PCN Development, the ICB Digital Strategy and the recommendations within the Fuller Report

Main duties of the job

Strategic Planning

To lead and develop a strategic transformation plan for the PCN including managing risks, considering the potential impacts on the wider organisation, and determining resource requirements.

Operations

To provide oversight and accountability to the delivery of PCN contracts, projects and specifications. Identifyand record risks and issues and develop contingency plans with Network Leads.Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented

Finance and Governance

To support the collation of financial information. To monitor and check the assurance of submissions for the DES and contractual requirements.To ensure that the PCN's physical and financial resources are managed and maintained for maximum effectiveness.

Digital Infrastructure and Information Management

To ensure the PCN maximizes its use of business intelligence tools.Review and improve the PCNs digital maturity.Develop a continuous improvement approach to digital accessibility for our patients and workforce.Review data from a variety of sources to develop insights into working practices, effectively tailoring content to meet the needs of the audience

Relationship Management

To foster a culture of collaboration and promote learning to drive continuous improvement

About us

Washington PCN is made up of 7 Practices within the Washington Area of Sunderland with a total registered patient list size of approx 56000.

The PCN has a Clinical Director and and Lead Practice Manager. Whilst your employment will be with Galleries Medical Practice, one of the 7 practices, you may be asked to work from any one of the practices within the PCN.

The PCN is a very forward thinking PCN what works effectively, collaborating with each other and outside partners to continue to strengthen and develop the PCN

Date posted

23 January 2024

Pay scheme

Other

Salary

Depending on experience up to 50k depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

A0597-23-0001

Job locations

Washington Centre

Washington

Tyne And Wear

NE38 7NQ


Job description

Job responsibilities

This job description will be agreed between the post holder, Clinical Director and PCN. It may be reviewed in light of experience, changes and developments

Job description

Job responsibilities

This job description will be agreed between the post holder, Clinical Director and PCN. It may be reviewed in light of experience, changes and developments

Person Specification

Experience

Essential

  • The ability to work calmly under pressure
  • The ability to process and manage conflicting advice and priorities
  • The ability to influence decisions without line management authority
  • The ability to adapt your leadership and management style to different situations
  • To deliver technical information in a non-technical and engaging way to a range of stakeholders
  • Patience
  • To be able to able to work as part of a dispersed team
  • To be positive and solution focussed
  • Commitment to professional development
  • The ability to design a manageable workload
  • Experience of working in general practice with a detailed knowledge of general practice systems, processes, and procedures.
  • Experience of successfully delivering change and improvement programmes in a patient facing environment.
  • A proven track record of communicating and engaging with a wide range of staff and stakeholders; building excellent and trusted relationships.
  • Significant experience of driving change including translating strategic objectives into tangible plans for delivery.
  • Ability to use data and insight to both drive change and also to understand and adapt programmes of work
  • Ability to work and make decisions autonomously, and to identify and act on challenges to move delivery forward, potentially working to tight timescales
  • Ability to understand, interpret and present complex and/or sensitive information.
  • Ability to interpret qualitative and quantitative data from a range of sources and present it in a clear and concise way to stakeholders.
  • Excellent communication skills and an ability to engage successfully with a wide range of people at all levels within the organisation
  • Experience of championing diversity and inclusion and promoting actions to make improvements to the experience of diverse groups.
  • A clear and ongoing commitment to improving NHS services for the benefit of patients.
  • General
  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence
  • The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes in the future
Person Specification

Experience

Essential

  • The ability to work calmly under pressure
  • The ability to process and manage conflicting advice and priorities
  • The ability to influence decisions without line management authority
  • The ability to adapt your leadership and management style to different situations
  • To deliver technical information in a non-technical and engaging way to a range of stakeholders
  • Patience
  • To be able to able to work as part of a dispersed team
  • To be positive and solution focussed
  • Commitment to professional development
  • The ability to design a manageable workload
  • Experience of working in general practice with a detailed knowledge of general practice systems, processes, and procedures.
  • Experience of successfully delivering change and improvement programmes in a patient facing environment.
  • A proven track record of communicating and engaging with a wide range of staff and stakeholders; building excellent and trusted relationships.
  • Significant experience of driving change including translating strategic objectives into tangible plans for delivery.
  • Ability to use data and insight to both drive change and also to understand and adapt programmes of work
  • Ability to work and make decisions autonomously, and to identify and act on challenges to move delivery forward, potentially working to tight timescales
  • Ability to understand, interpret and present complex and/or sensitive information.
  • Ability to interpret qualitative and quantitative data from a range of sources and present it in a clear and concise way to stakeholders.
  • Excellent communication skills and an ability to engage successfully with a wide range of people at all levels within the organisation
  • Experience of championing diversity and inclusion and promoting actions to make improvements to the experience of diverse groups.
  • A clear and ongoing commitment to improving NHS services for the benefit of patients.
  • General
  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence
  • The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes in the future

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Galleries Medical Practice

Address

Washington Centre

Washington

Tyne And Wear

NE38 7NQ


Employer's website

https://www.galleriesmedicalpractice.nhs.uk (Opens in a new tab)

Employer details

Employer name

Galleries Medical Practice

Address

Washington Centre

Washington

Tyne And Wear

NE38 7NQ


Employer's website

https://www.galleriesmedicalpractice.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Christina Todd

christinatodd@nhs.net

Date posted

23 January 2024

Pay scheme

Other

Salary

Depending on experience up to 50k depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

A0597-23-0001

Job locations

Washington Centre

Washington

Tyne And Wear

NE38 7NQ


Supporting documents

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