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Assistant Practice Manager

Great Bridge Partnerships for Health

The closing date is 13 October 2024

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Job summary

An exciting opportunity has arisen for a proactive Assistant Practice Manager at Great Bridge Partnerships for Health.

You will work alongside the 2 existing Practice Managers to ensure the smooth, efficicent, day to day running of the practice.

Candidates must be conscientious, provide solid leadership and have some knowledge of CQC, business management, finance, HR along with local quality schemes e.g QOF and PCCF.

Main duties of the job

The main duties are as follows:

- Managing the reception & administrative teams to ensure the highest quality of patient care is provided at all times

- Monitor staff annual leave, sickness and absence and mitigate any impact to practice staffing rotas

- Plan/assist in planning and recruitment of Locum cover

- Plan/assist in recruiting clinical and non clinical members of staff

- Offer general assistant to the Practice Managers in the day to day running of the Practice

- Undertake a variety of managerial duties to assist the smooth running of the practice

- Facilitate the effective communication between patients, practice staff and other healthcare agencies

About us

Great Bridge Partnerships aims to provide high quality care to our patient population of just over 16, 600 across four sites.

We are located in Sandwell in the West Midlands.

Our head office is 10 Slater Street, Tipton, DY4 7EY. Our branch sites are 1a Cordley Street, West Bromwich, B70 9NQ, 40 Izons Road, West Bromwich, B70 8PG and Yew Tree Healthy Living Centre, Redwood Road, Sandwell, WS5 4LB.

We are a friendly and welcoming team with a strong work ehtos. We are passionate about our work and strive to do our best with a commitment to each patient and team member.

We are a GMS practice with 4 partners & a list size of just over 16,600 patients. The multidisciplinary team includes GPs, ANP, Practice Nurses, Clinical Pharmacists, Social Prescribers and First Contact Physiotherapist. We have 2 Practice Manager with the support of an efficient administrative and reception team.

Date posted

27 September 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A0595-24-0004

Job locations

10 Slater Street

Great Bridge

Tipton

West Midlands

DY4 7EY


1 Cordley Street

West Bromwich

West Midlands

B70 9NQ


Redwood Road

Walsall

WS5 4LB


Oakwood Health Centre

40 Izons Road

West Bromwich

West Midlands

B708PG


Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the Practice management team may include any or all of the items in the attached Job Description. Duties may be varied from time to time under the direction of the Practice Manager, dependant on current and evolving practice workload and staffing levels

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the Practice management team may include any or all of the items in the attached Job Description. Duties may be varied from time to time under the direction of the Practice Manager, dependant on current and evolving practice workload and staffing levels

Person Specification

Qualifications

Essential

  • - Evidence of a commitment to continuing professional development and training in different areas of management
  • - Flexibility to meet the needs of the business
  • - Working in a healthcare environment
  • - Experience of management
  • - Team working skills
  • - Excellent communication skills (written and verbal)
  • - Ability to listen
  • - Multi tasking skills
  • - Managing conflict
  • - Self motivated
  • - Enthusiasm
  • - Honest and caring approach
  • - Hard working and reliable
  • -Understanding of Information Governance
  • -Experience of managing complaints

Desirable

  • -Experience of financial management including payroll, invoicing, budgeting and bookkeeping
  • -Experience of working in teams and being able to motivate people
  • -Experience of inspection visits from CQC
  • -Experience in HR and up to date knowledge of current legislation
  • -Experience and knowledge of writing and implementing organisational policies and procedures
  • -Experience of working across multiple sites
  • -Experience of working within Primary Care Networks
Person Specification

Qualifications

Essential

  • - Evidence of a commitment to continuing professional development and training in different areas of management
  • - Flexibility to meet the needs of the business
  • - Working in a healthcare environment
  • - Experience of management
  • - Team working skills
  • - Excellent communication skills (written and verbal)
  • - Ability to listen
  • - Multi tasking skills
  • - Managing conflict
  • - Self motivated
  • - Enthusiasm
  • - Honest and caring approach
  • - Hard working and reliable
  • -Understanding of Information Governance
  • -Experience of managing complaints

Desirable

  • -Experience of financial management including payroll, invoicing, budgeting and bookkeeping
  • -Experience of working in teams and being able to motivate people
  • -Experience of inspection visits from CQC
  • -Experience in HR and up to date knowledge of current legislation
  • -Experience and knowledge of writing and implementing organisational policies and procedures
  • -Experience of working across multiple sites
  • -Experience of working within Primary Care Networks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Great Bridge Partnerships for Health

Address

10 Slater Street

Great Bridge

Tipton

West Midlands

DY4 7EY


Employer's website

https://www.greatbridgepartnershipsforhealth.co.uk (Opens in a new tab)

Employer details

Employer name

Great Bridge Partnerships for Health

Address

10 Slater Street

Great Bridge

Tipton

West Midlands

DY4 7EY


Employer's website

https://www.greatbridgepartnershipsforhealth.co.uk (Opens in a new tab)

For questions about the job, contact:

Practice Business Manager

Jyoti Bhachu

jyoti.bhachu@nhs.net

01215212100

Date posted

27 September 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A0595-24-0004

Job locations

10 Slater Street

Great Bridge

Tipton

West Midlands

DY4 7EY


1 Cordley Street

West Bromwich

West Midlands

B70 9NQ


Redwood Road

Walsall

WS5 4LB


Oakwood Health Centre

40 Izons Road

West Bromwich

West Midlands

B708PG


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