GP Assistant

Job summary

The post holder will report to the practice manager and the general practitioners (GP(s)) and support the GP(s) to ensure the efficient provision of medical services and clinics by performing several more routine administrative and clinical duties. This will allow the GP(s) to utilise their own time more effectively towards greater patient focused activities.

Utilising the NHS Health Education England GPA Competency Framework, the post holder working within general practice/primary care will provide capabilities within care, administration, clinical, communications and health records management.

Main duties of the job

Sorting all clinical post and prioritising for the GP(s) regarding actions required

Signposting some received correspondence to others, e.g., clinical pharmacist, practice nurse

Extracting all the required information from clinical letters, applying medical codes as required and adding these to patient notes

Support practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments.

Preparing patients, prior to seeing the GP(s), by taking a brief history and basic observations.

Conducting urinalysis, taking blood pressure

Performing ECGs

Performing phlebotomy

Completing basic (non-opinion) forms in addition to some elements of forms for the GP(s) to approve such as insurance forms, mortgage applications, Department for Works and Pensions benefits forms and other as appropriate

Explaining treatment procedures to patients

Supporting GP(s) in liaising with external agencies such as helping to arrange patient admission while the GP(s) continue with the consultation.

Supporting the GP(s) with wound care and immunisations

Attending a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Contributing to public health campaigns (e.g., flu clinics) through advice or direct care

Maintaining a clean, tidy and effective working area at all times

About us

We are a friendly practice working across 4 sites in Sandwell.

Our clinical team consists of GPs, Nurse Consultant, Nurse Practitioner, Practice Nurses, Health care assistants and Clinical Pharmacists as well as staff that are joined to our PCN grouping.

These staff include social prescribers, clinical pharmacists, first contact physiotherapists and a pharmacy technician.

Our patient population is approximately 17000.

We use SystmOne as our clinical system.