Pharmacy Technician

Garswood Surgery

Information:

This job is now closed

Job summary

The purpose of this role is to take ownership of the repeat prescribing process to ensure safe and efficient processes for patients and prescribers. Provide/support patient centred and holistic care as part of the Chronic Disease review process. Ensure safe prescribing occurs during transitions of care (e.g. discharge from hospital). Be the first point of contact for medicine/prescribing queries from patients and other organisations. We are planning to interview for this role on Thursday 20th June from 12:00pm

Main duties of the job

  • Work alongside all GP practice staff as an integrated part of the team, undertaking numerous medicines related activities.
  • Work alongside all PCN Pharmacy staff as an integrated part of the team, undertaking numerous medicines related activities
  • Work alongside all ICB staff as an integrated part of the team, undertaking numerous medicines related activities.

Please see attached job description for full information

About us

Garswood Surgery is a well-established, high performing GP Training Practice with 3 full time partners, a full time practice nurse and a full time health care assistant. We use the EMIS Web clinical system. We have an expanding 5,000 patient list size and a thriving patient participation group. We are part of St Helens North Primary Care Network. Garswood Surgery is commited to providing a high standard of healthcare in a friendly, happy and sustainable environment. We are caring, innoative and aim to improve the health, wellbeing and lives of those we care for without prejudice.

Garswood has excellent transport links close to the M6 and M55 motorways and the A580 East Lancs Road. Garswood railway station is within a 13 minute walk of the surgery and is situated on the main Liverpool to Wigan train line.

Date posted

17 May 2024

Pay scheme

Other

Salary

£28,407 to £34,581 a year depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0592-24-0001

Job locations

Billinge Road

Ashton-in-makerfield

Wigan

Lancashire

WN4 0XD


Job description

Job responsibilities

Role Description and Responsibilities

Work alongside all GP practice staff as an integrated part of the team, undertaking numerous medicines related activities.

Support reception staff to process repeat prescription ordering. Review requests that come in, ensure that any appropriate monitoring has been done or arrange this, contact patients to understand any issues that arise. Pass to prescriber for clinical review and issuing with appropriate information attached.

Medicines reconciliation from discharge letters and out patient appointments to ensure timely and safe changes and address any concerns ahead of issuing by prescribers.

Help patients to get the best from their medicines by:-

o Dealing with ad-hoc patient and healthcare-related queries regarding medications.

o Be involved with Annual Chronic Disease review process as part of GP practice MDT by helping review and discuss any medication queries with patients and support new medication initiation.

o Specific clinics to review medications to help understanding of own medicines, support medication synchronisation, concordance.

Help ensure practice is following appropriate prescribing guidelines via audit and review of safety alerts and new guidance.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Take a central role in running and enhancing practices current processes on safe prescribing and monitoring of High Risk Drugs.

Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients Promotion of electronic repeat dispensing and online ordering

Work with local pharmacies to ensure good relationship for benefit of patients.

Support nurse and HCA with monitoring and regulations around storage of medications in surgery.

Teach students and GP trainees on how practice prescribing system works and their role within it.

Support research projects that are being undertaken within the practice.

Work alongside all PCN Pharmacy staff as an integrated part of the team, undertaking numerous medicines related activities.

Support the monitoring of medications in accordance with protocols and medication/patient risk stratification tools

Help patients to get the best from their medicines by:-

o Liaising with PCN pharmacists with clinical queries

o Arranging SMRs both via audit process and ad-hoc for those that need

o Work with PCN Pharmacy Technicians to support audit work required for PCN contract

o Participate in PCN pharmacy meetings to improve engagement between practice and PCN

Work alongside all ICB staff as an integrated part of the team, undertaking numerous medicines related activities.

Carry out medicine switches in GP practices in line with practice and ICB agreed specific protocols reviewing patients records; amending records and informing patients

Increase awareness of role of pharmacy technician within the practice and to promote issues relevant to prescribing and medicines optimisation

Contribute to minimising clinical risks and aiming to reduce wasted medicines.

To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Assist the practice in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

General

To be responsible for the organisation, planning and of own workload to meet set deadlines

To utilise GP practice clinical systems to conduct prescribing audits e.g. EMIS

Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the practices.

All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the practice.

Job description

Job responsibilities

Role Description and Responsibilities

Work alongside all GP practice staff as an integrated part of the team, undertaking numerous medicines related activities.

Support reception staff to process repeat prescription ordering. Review requests that come in, ensure that any appropriate monitoring has been done or arrange this, contact patients to understand any issues that arise. Pass to prescriber for clinical review and issuing with appropriate information attached.

Medicines reconciliation from discharge letters and out patient appointments to ensure timely and safe changes and address any concerns ahead of issuing by prescribers.

Help patients to get the best from their medicines by:-

o Dealing with ad-hoc patient and healthcare-related queries regarding medications.

o Be involved with Annual Chronic Disease review process as part of GP practice MDT by helping review and discuss any medication queries with patients and support new medication initiation.

o Specific clinics to review medications to help understanding of own medicines, support medication synchronisation, concordance.

Help ensure practice is following appropriate prescribing guidelines via audit and review of safety alerts and new guidance.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Take a central role in running and enhancing practices current processes on safe prescribing and monitoring of High Risk Drugs.

Take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients Promotion of electronic repeat dispensing and online ordering

Work with local pharmacies to ensure good relationship for benefit of patients.

Support nurse and HCA with monitoring and regulations around storage of medications in surgery.

Teach students and GP trainees on how practice prescribing system works and their role within it.

Support research projects that are being undertaken within the practice.

Work alongside all PCN Pharmacy staff as an integrated part of the team, undertaking numerous medicines related activities.

Support the monitoring of medications in accordance with protocols and medication/patient risk stratification tools

Help patients to get the best from their medicines by:-

o Liaising with PCN pharmacists with clinical queries

o Arranging SMRs both via audit process and ad-hoc for those that need

o Work with PCN Pharmacy Technicians to support audit work required for PCN contract

o Participate in PCN pharmacy meetings to improve engagement between practice and PCN

Work alongside all ICB staff as an integrated part of the team, undertaking numerous medicines related activities.

Carry out medicine switches in GP practices in line with practice and ICB agreed specific protocols reviewing patients records; amending records and informing patients

Increase awareness of role of pharmacy technician within the practice and to promote issues relevant to prescribing and medicines optimisation

Contribute to minimising clinical risks and aiming to reduce wasted medicines.

To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Assist the practice in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

General

To be responsible for the organisation, planning and of own workload to meet set deadlines

To utilise GP practice clinical systems to conduct prescribing audits e.g. EMIS

Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the practices.

All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the practice.

Person Specification

Experience

Essential

  • Experience or working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Desirable

  • Experience in Primary Care
  • Able to use GP clinical systems such as EMIS & Vision

Qualifications

Essential

  • Professional registration with GPhC
  • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
  • Evidence of continued professional development
  • Experience or working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Desirable

  • Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Person Specification

Experience

Essential

  • Experience or working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Desirable

  • Experience in Primary Care
  • Able to use GP clinical systems such as EMIS & Vision

Qualifications

Essential

  • Professional registration with GPhC
  • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
  • Evidence of continued professional development
  • Experience or working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Desirable

  • Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Garswood Surgery

Address

Billinge Road

Ashton-in-makerfield

Wigan

Lancashire

WN4 0XD


Employer's website

https://www.garswoodsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Garswood Surgery

Address

Billinge Road

Ashton-in-makerfield

Wigan

Lancashire

WN4 0XD


Employer's website

https://www.garswoodsurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Reception Manager

Alex Prince

Alexandra.prince@sthelensccg.nhs.uk

01744621670

Date posted

17 May 2024

Pay scheme

Other

Salary

£28,407 to £34,581 a year depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0592-24-0001

Job locations

Billinge Road

Ashton-in-makerfield

Wigan

Lancashire

WN4 0XD


Supporting documents

Privacy notice

Garswood Surgery's privacy notice (opens in a new tab)