Medical Receptionist

Job summary

Whitley Road Medical Centre is currently interviewing for a 35 hour per week Medical Receptionist with Secretarial Skills in order to back up our Medical Secretary when she goes on holiday. This is an important, interesting, and fast paced role assisting both our Clinical staff and patients for the overall smooth running of the Practice, We are a friendly and caring GP Practice offering competitive pay for your much valued skills. You would be required to work on 5-6 hour shifts working both mornings and evenings on a rotational basis.

Main duties of the job

• Your role would be to ensure that an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Patient notes and correspondence:

a) Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to

b)Ensure correspondence, reports, results etc. are scanned promptly on to the clinical system and relevant information is filed in the patient notes, ensuring that all recent correspondence is available when patients are seen.

• Premises:

a)Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

b)When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

Prepare medical reports, referral letters and other correspondence as required by the GPs and the Practice Manager and Practice Nurses.

About us

Whitley Road Medical Centre is a Community GP Family Practice in North Manchester with nearly 7000 patients. We pride ourselves in being a friendly surgery and we work hard to support each other to deliver the very best patient care possible. We have a multi-disciplinary team with various clinicians and we ensure our staff is valued and listened to, as they are an integral part of the WRMC team. We also have a lively Patient Participation Group and a broad diversity of patients in which we are entrusted to care for.