Practice Administrator

Job summary

We are looking for a dedicated and well organised Administrator to join our back office admin team at The Burbage Surgery. In this key role you will support our healthcare staff by managing patient referrals accurately and efficiently, handling medical records, processing correspondence, and supporting the administration of our ENT clinics. You will be responsible for coordinating patient referrals to specialists, ensuring all necessary documentation is in place, and following up if needed. If you are detail-orientated, have excellent communication skills and are passionate about delivering exceptional administrative support in a healthcare setting, we'd love to hear from you. Join us at The Burbage Surgery and be an integral part of providing high-quality, patient centred care.

Main duties of the job

We are a Systmone practice.

• E-referrals, 2WW Referrals, Private referrals, Medical Letters and reports for solicitors.
• Ensure correspondence, reports, results etc are filed electronically in correct patient record.
• Answering telephone queries from patients and outside organisations.
• Undertake administration tasks,
• Check practice emails on a rota basis.
• This job description is not exhaustive and may be adjusted periodically after review and consultation.

About us

We are a 4 Partner GP practice situated in a purpose-built premises in Burbage providing care to approximately 12000 patients. We also operate a part time branch surgery in the village of Wolvey.

We have a dedicated team of 4 GP Partners, 3 Salaried doctors, 1 Advanced Nurse Practitioner, 2 Practice Nurses, 1 HCA, 1 Phlebotomist and 2 Clinical Pharmacists. We are also a training practice with GP registrars, Medical Students and Student Nurses.

All clinical services are supported by a strong administration and reception team.