Job responsibilities
Duties and Responsibilities
Scope and Purpose of the Role
To assist with
the issue of prescriptions requests via online apps, Email, Patient Repeat
slips and telephone enquiries.
To ensure all
prescriptions are issued appropriately and any concerns highlighted to the
Prescriber or Pharmacist.
Ensure Review
Dates are appropriate and address any concerns with the prescriber in an
auditable manner.
To ensure all
Medications requiring monitoring are reviewed and recorded appropriate to the
needs of the Practice.
To action tasks
and letters on a regular basis.
To Issue and
record automatic prescriptions for Pharmacy.
To ensure
Dispensary prescriptions are signed on a regular basis and team members are
aware of any issues.
Issue medications
according to Practice Procedures and SOPs.
To consider
Health and Safety at all times ensuring that all shelves and work surfaces and
equipment are kept clean and tidy and in good working order.
To ensure the use
of computers is appropriate and in accordance with Practice procedures. Demonstrate
sensitive communication styles to ensure patients are fully informed and
consent to treatment.
Work with
multi-disciplinary team within the Practice, and across the broader healthcare
community, to promote integrated and seamless pathways of care.
Contribute to the
practice achieving its quality targets to sustain the high standards of patient
care and service delivery.
Help develop and
set up new patient services and participate in initiatives to improve existing
patient services.
You will be
required to assist in the fulfilment of the Prescription Team roles in their
absence.
Any other roles
and responsibilities deemed necessary.
Professional Role
Record accurate
consultation data in patients records, utilising read codes.
Work
collaboratively with colleagues within and external to the practice.
The post-holder
must co-operate with all policies and procedures designed to ensure equality of
employment. Co-workers, patients and visitors must be treated equally
irrespective of gender, ethnic origin, age, disability, sexual orientation,
religion etc.
Help the practice
operate in a cost-effective manner.
Identify and
manage care risks on a continuing basis.
Participate in
practice meetings and practice management meetings, reporting progress as
required.
Participate in
audits and inspections as appropriate.
Work closely with
the doctors and administrative managers in the setting up and or improving of
practice systems for monitoring and measuring performance against Clinical
Governance and Quality Indicator targets.
Ensure that all
Practice Policies are fully implemented.
Risk Management
Manage and assess
risk within the areas of responsibility, ensuring adequate measures are in
place to protect staff and patients and public including ensuring they are safe
and free from hazards and conform to health, safety and security policies,
procedures and guidelines.
Understand and
apply legal policy that supports the identification of vulnerable and abused
children and adults, being aware of statutory child, vulnerable adult health
procedure and local guidance.
Work within
policies regarding family violence, vulnerable adults, substance abuse and
addictive behaviour, and refer as appropriate.
Maintain
confidentiality, data protection, access to records and information governance
procedures, seeking advice from Caldicott and Information Governance Leads, and
ensuring all training is up to date.
The post-holder
is required to travel independently between practice sites, patient homes, where applicable, and to attend meetings etc hosted by other agencies.
Administrative and Professional
Responsibility
To ensure
accurate notes of all consultations and medications are recorded and
appropriate data entered on the computer.
To ensure
completion of all necessary documentation associated with patient healthcare.
Ensure collection
and maintenance of statistical information required for reports.
Attend and
participate in practice meetings as required
Assist in the
formulation of practice policy and philosophy
To participate in
audits as requested/initiate audits where approved.
To be aware of
and adhere to all Company Policies, procedures and guidelines when undertaking
any activity
To maintain
notice boards in the waiting area designated for patients
Ensure strict
confidentiality is applied to all patients and staff ensuring need to know
basis is applied at all times
Research, Education and Training
To cooperate and
participate as required in any research projects within the practice
Maintain
continued education by attendance of courses and study as deemed useful or
necessary
Identify and
support practice development plans
The post holder
should acknowledge any limitations of his-her competence, not accepting
responsibility for work outside the scope of the role
To maintain
competencies relevant to the role and identify personal development needs and
plan with the nurse manager on how these can be achieved
To acquire,
maintain and improve knowledge and skills required to competently perform all
agreed healthcare activities. This involves undertaking in-house and mandatory
training as agreed by the Clinical Lead and Practice Manager.
To attend team
meeting in order to keep updated on developments within the department.
Health and Safety
To ensure
familiarity with health and safety policies and procedures
To comply with
legislation relating to health and safety
This job description is not an
exhaustive list. It is subject to change in light of service developments and
in consultation with the post-holder and the Nursing Manager. The content of
the agreed job description will be updated on a regular basis as pat of the
annual Performance Development.
